PARTS MANAGER:

Cara Motorhomes is a trusted name in the motorhome industry, providing high-quality vehicles, servicing, and aftersales support. We are now looking for a dedicated Parts Advisor to join our friendly and professional team.

SKILLS & EXPERIENCE:

The ideal candidate will have:
- Previous experience in a parts role (motor trade or similar industry preferred, but not essential).
- Strong customer service and communication skills.
- Good IT skills and the ability to learn new systems.
- Excellent attention to detail and organisational skills.
- A proactive and positive approach to work.
- A full driving licence (preferred).

As a Parts Manager, you will:
- Maintain accurate records of parts stock levels, orders, and deliveries.
- Assist customers (retail and trade) with enquiries and supply of motorhome parts and accessories.
- Identify, source, and order required parts efficiently using our supplier network.
- Provide excellent customer service both face-to-face and over the phone.
- Liaise with our workshop team to ensure parts are available for scheduled jobs.
- Work closely with the Sales and Service Managers to ensure parts are in stock ahead of vehicle collection times.
- Raise and process warranty claims directly with manufacturers and brands.
- Manage, stock, and maintain our on-site parts and accessories shop.
- Support the growth of our online store through stock management, product listings, and order fulfilment.
- Process invoices, returns, and warranty claims accurately.
- Help keep the parts department organised, tidy, and well-presented.