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49908654365 - L&D Manager (Customer Experience Team) at Activate Talent
, , Colombia - Full Time
Skills Needed
Customer Service, Quality Assurance, Learning & Development, Crm Platforms, Retail Ecommerce, Microsoft Windows, Google Suite, Shopify Plus, Problem Solving, Multitasking, Organizational Skills, Training Programs, Communication Skills, Empathy, Continuous Improvement, Cross Functional Relationships
Specialization
Candidates should have 3+ years of customer service experience and a strong understanding of CRM platforms. Proficiency in tools like Microsoft Windows, Google Suite, and experience in retail eCommerce is preferred.
Experience Required
Minimum 2 year(s)
Coiffeur / Coiffeuse pour homme at PROVALLIANCE
Flins-sur-Seine, Ile-de-France, France - Full Time
Skills Needed
Hair Cutting, Barbering, Customer Service, Communication, Teamwork, Creativity, Attention To Detail, Time Management
Specialization
Candidates must have a CAP diploma and at least one year of experience in hairdressing. Strong interpersonal skills and a passion for the craft are essential.
In-Store Shopper at Albertsons Companies
Lebanon, New Hampshire, United States - Full Time
Skills Needed
Pride In Work, Team Based Environment, Customer Service, Flexibility, Community Engagement, Eagerness To Learn
Specialization
You should take pride in your work and enjoy a fast-paced, team-oriented environment. A willingness to learn and a commitment to customer service are essential.
In-Store Shopper at Albertsons Companies
Astoria, Oregon, United States - Full Time
Skills Needed
Pride In Work, Team Based Environment, Customer Service, Flexibility, Community Engagement, Eagerness To Learn, Positive Attitude
Specialization
You should take pride in your work and enjoy a fast-paced, team-oriented environment. A willingness to learn and a commitment to customer service are essential.
In-Store Shopper at Albertsons Companies
Florence, Oregon, United States - Full Time
Skills Needed
Teamwork, Customer Service, Flexibility, Pride In Work, Quick Decision Making, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Product Assistant at Foodstuffs North Island
, , - Full Time
Skills Needed
Administrative Skills, Coordination Skills, Communication Skills, Attention To Detail, Fmcg Experience, Product Management, Vendor Management, Artwork Management, Packaging Changes, Sample Reviews
Specialization
The ideal candidate should possess strong administrative and coordination skills, along with excellent communication abilities. Experience in FMCG or product-related roles is preferred.
Chauffeur Livreur VL et relation clients H/F - CDD at Initial SAS
Toulouse, Occitania, France - Full Time
Skills Needed
Customer Service, Delivery, Relationship Management, Communication, Problem Solving, Digital Tools, Rfid Technology
Specialization
Candidates should have good interpersonal skills and prior experience in delivery, preferably in a service-oriented role. A valid driver's license (Category B) is required.
In-Store Shopper at Albertsons Companies
Phoenix, Arizona, United States - Full Time
Skills Needed
Pride In Work, Team Based Environment, Customer Service, Flexibility, Helping Others, Eager To Learn, Community Engagement
Specialization
You should take pride in your work and enjoy a fast-paced, team-oriented environment. A willingness to learn and a commitment to customer service are essential.
Cruise Travel Specialist | Virtual at Destination Knot
San Diego, California, United States - Full Time
Skills Needed
Detail Oriented, Customer Service, Upselling, Organization, Cruise Knowledge, Travel Coordination
Specialization
Candidates should have prior experience booking or selling cruises and a strong knowledge of ocean and river cruise options. The ability to work independently and provide excellent customer service is essential.
Experience Required
Minimum 2 year(s)
NURSE NAVIGATOR - OHS-Occupational Health- 40HR Day Shift (8a-430p)-Episcop at Temple Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Occupational Health, Nursing, Care Coordination, Clinical Resource, Appointment Scheduling, Insurance Navigation, Transportation Assistance, Employee Guidance
Specialization
A Bachelor's Degree in Nursing is required, with a Master's Degree preferred. Candidates must have 5 years of nursing experience and a PA Registered Nurse License.
Experience Required
Minimum 5 year(s)
ENFERMERO/A RESIDENCIA MAÑANAS DE LUNES A DOMINGO 07.00 A 15.00 EXCEDENCIA at Talent Salud
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Nursing, Communication, Teamwork, Proactivity, Elder Care, Medication Administration, Health Monitoring, Collaboration
Specialization
A degree or diploma in nursing, active registration, and homologated title in Spain are required. Previous experience in elder care, preferably in residences, along with excellent communication skills and a commitment to the well-being of elderly individuals is essential.
Experience Required
Minimum 2 year(s)
ENFERMERO/A LUNES A VIERNES DE 09.00 A 17.00 HORAS SAN BLAS (VACACIONES 1 M at Talent Salud
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Nursing, Commitment, Vocational Skills
Specialization
A degree or diploma in nursing is required, along with mandatory registration. Previous experience is not essential, but enthusiasm and commitment are valued.
49908656036 - Paid Social Media Buyer & Account Manager at Activate Talent
, , Philippines - Full Time
Skills Needed
Paid Social Media Buying, Facebook Ads, Instagram Ads, Tiktok Ads, Google Ads, Google Analytics, Klaviyo, Attentive, Postscript, Omnichannel Digital Marketing, Data Analysis, Client Communication, Performance Optimization, Creative Testing, Problem Solving, Attention To Detail
Specialization
Candidates must have at least 2 years of experience in paid social media buying, particularly for eCommerce, and strong knowledge of Facebook, Instagram, and TikTok Ads. Excellent communication skills and the ability to analyze data for strategic insights are essential.
Experience Required
Minimum 2 year(s)
Lead .NET developer at Cypress Global Services, Inc
Pimpri-Chinchwad, maharashtra, India - Full Time
Skills Needed
Angular, .Net, .Net Core, C#, Api, Mvc, Entity Framework, Web Front End, Azure, Sql Server, Microservices, Visual Studio, Html, Css, Javascript, Git
Specialization
Candidates must have proficiency in Angular, .NET Core, C#, Entity Framework Core, and MySQL. A solid understanding of front-end technologies and experience with version control systems and agile methodologies is also required.
Experience Required
Minimum 2 year(s)
Front Office Specialist - Gastroenterology @ East Cobb Health Park (Mariett at 5000 Wellstar Medical Group, LLC
Mableton, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Cash Management, Medical Terminology, Insurance Knowledge, Multi Tasking, Teamwork, Ehr Management, Appointment Scheduling, Patient Registration, Problem Solving, Time Management, Verbal Communication, Written Communication, Administrative Skills, Attention To Detail
Specialization
Candidates should have a high school diploma and 1-2 years of administrative front office experience in a healthcare setting. Strong computer skills, knowledge of medical terminology, and excellent communication abilities are essential.
ENFERMERO/A EN RESIDENCIA DE MAYORES 👨‍⚕️ INTENSIVO TARDES DE 14.00 o 15.0 at Talent Salud
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Nursing, Communication, Teamwork, Proactivity, Elder Care, Medication Administration, Health Monitoring, Collaboration
Specialization
A degree or diploma in nursing, active registration, and homologated title in Spain are required. Previous experience in elderly care, preferably in residences, along with excellent communication skills and a commitment to the well-being of seniors is essential.
Experience Required
Minimum 2 year(s)
Public Health Nurse Administrator (PN 20098801) at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Nursing, Budgeting, Compliance Enforcement, Health Administration, Analyzation, Attention To Detail, Collaboration, Critical Thinking, Interpreting Data
Specialization
Candidates must have a valid Registered Nurse license in Ohio and at least 5 years of experience in public health nursing administration or related fields. A graduate core in nursing, public health, or health administration is also required.
Experience Required
Minimum 5 year(s)
Certified Medical Assistant (CMA) - Primary Care @ Lovejoy at 5000 Wellstar Medical Group, LLC
, Georgia, United States - Full Time
Skills Needed
Patient Care, Clinical Skills, Communication, Teamwork, Organization, Attention To Detail, Basic Computer Skills, Cultural Competence, Time Management, Problem Solving, Patient Safety, Quality Improvement, Leadership, Collaboration, Medical Assisting, Bls Certification, Vital Signs Monitoring
Specialization
Candidates must have a high school diploma or GED and certification as a Medical Assistant. Preferred experience includes at least one year in a physician practice setting.
RN Staff Per Diem - Mother Baby/Couplet Care (Night Shift) at St. Tammany Parish Hospital
Covington, Louisiana, United States - Full Time
Skills Needed
Registered Nurse, Couplet Care, Patient Care, Clinical Activities, Nursing Process, Supervision, Bls, Nrp, Licensed Practical Nurses, Unit Assistants, Certified Nursing Assistants, Hospital Policies, Patient Evaluation, Physical Health, Communication, Teamwork
Specialization
Candidates must have completed a Board Certified Nursing Program and hold a current LA RN licensure. One year of experience with couplet care is preferred, along with BLS certification upon hire and NRP certification within 90 days.
Lathe Machinist - 2nd Shift ($3 Hourly Shift Premium) at Oxbo, Forage Division
Marshfield, Wisconsin, United States - Full Time
Skills Needed
Cnc Machining, Machine Setup, Programming, Quality Control, Problem Solving, Blueprint Reading, Tooling Knowledge, Organizational Skills, Attention To Detail, Manual Dexterity, Flexibility, Analytical Skills, Workflow Management, Safety Procedures, Communication, Multi Tasking
Specialization
One or more years of related experience is preferred, along with knowledge of measuring tools and the ability to read blueprints. The role requires a commitment to quality and the ability to work with minimal supervision.
49908654365 - L&D Manager (Customer Experience Team) at Activate Talent
, , Colombia -
Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

0.0

Posted On

24 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Quality Assurance, Learning & Development, CRM Platforms, Retail eCommerce, Microsoft Windows, Google Suite, Shopify Plus, Problem-Solving, Multitasking, Organizational Skills, Training Programs, Communication Skills, Empathy, Continuous Improvement, Cross-Functional Relationships

Industry

Staffing and Recruiting

Description
FULL TIMEREMOTE Position: Learning & Development Manager (Customer Experience) Type of Contract: Independent Contractor Working Hours: M–F (U.S. hours preferred) 🌎 Work from any corner of the world and be a part of the #remoteworkrevolution!! About the Job This role supports a fast-growing direct-to-consumer brand focused on mental wellness, inclusivity, and delivering elevated comfort. The company’s mission extends beyond products—aiming to build a community where people feel supported, understood, and valued. Scope of the Role The Learning & Development Manager partners with multiple Customer Experience (CX) leaders, building relationships grounded in trust and expertise. This role oversees all CX policies and processes, ensuring alignment across teams and quickly addressing any issues surfaced through daily operations. You will manage quality assurance across all teams and vendors while maintaining and expanding the training library used for internal development. Duties and ResponsibilitiesCustomer Experience – 30% Provide warm, empathetic, and brand-aligned customer support across email, SMS, chat, and other platforms Respond to customer inquiries promptly while maintaining high service standards Multitask and self-manage workload to ensure maximum efficiency Problem-solve effectively to create positive resolutions and maintain high satisfaction ratings Take initiative on additional tasks that support broader organizational goals Promote positivity and continuous improvement within the team culture Meet and strive to exceed individual and team CX KPIs Handle escalated inquiries end-to-end with minimal need for managerial intervention Support peers to ensure coverage across tasks and maintain service consistency Quality Assurance – 30% Serve as a policy and process expert; assist CX agents with questions via Slack or similar channels Contribute to QA reviews and ensure training standards are consistently applied Assist with QA and training initiatives related to new and existing AI platforms Monitor and report on CSAT performance, including service recovery processes Learning & Development / Operations – 40% Manage the macro library within the ticketing system, ensuring accuracy and consistency of tags, updates, and organization Follow up on negative reviews, QA insights, and weekly/monthly performance snapshots Participate in discussions to develop strategies and procedures that enhance overall customer experience Maintain the learning library (e.g., Lessonly) and create new lessons as needed Lead training for HQ new hires Prepare and send SOD/EOD reports Complete weekly team meeting slides Years of Experience 3+ years of customer service experience with a strong record of delivering excellent support Background Strong understanding of CRM platforms (e.g., Gorgias, Zendesk) Experience in retail eCommerce or direct-to-consumer operations preferred Proficiency with Microsoft Windows and Google Suite Experience with Shopify Plus, Excel, and Google Suite is highly desirable Strong problem-solving abilities and customer-centric mindset Ability to multitask, self-manage, and maximize productivity Positive, proactive, and committed to continuous improvement Highly organized, self-motivated, and skilled at building strong cross-functional relationships Excellent written, verbal, and presentation skills Experience creating and delivering training programs Tools & Software CRM tools: Gorgias, Zendesk Ticketing systems and macro management Learning management systems (e.g., Lessonly) Google Workspace (Docs, Sheets, Drive) Microsoft Office Shopify Plus (preferred) Slack or equivalent communication tools
Responsibilities
The Learning & Development Manager oversees all Customer Experience policies and processes, ensuring alignment across teams and addressing operational issues. This role also manages quality assurance and maintains the training library for internal development.
49908654365 - L&D Manager (Customer Experience Team) at Activate Talent
, , Colombia - Full Time
Skills Needed
Customer Service, Quality Assurance, Learning & Development, Crm Platforms, Retail Ecommerce, Microsoft Windows, Google Suite, Shopify Plus, Problem Solving, Multitasking, Organizational Skills, Training Programs, Communication Skills, Empathy, Continuous Improvement, Cross Functional Relationships
Specialization
Candidates should have 3+ years of customer service experience and a strong understanding of CRM platforms. Proficiency in tools like Microsoft Windows, Google Suite, and experience in retail eCommerce is preferred.
Experience Required
Minimum 2 year(s)
Coiffeur / Coiffeuse pour homme at PROVALLIANCE
Flins-sur-Seine, Ile-de-France, France - Full Time
Skills Needed
Hair Cutting, Barbering, Customer Service, Communication, Teamwork, Creativity, Attention To Detail, Time Management
Specialization
Candidates must have a CAP diploma and at least one year of experience in hairdressing. Strong interpersonal skills and a passion for the craft are essential.
In-Store Shopper at Albertsons Companies
Lebanon, New Hampshire, United States - Full Time
Skills Needed
Pride In Work, Team Based Environment, Customer Service, Flexibility, Community Engagement, Eagerness To Learn
Specialization
You should take pride in your work and enjoy a fast-paced, team-oriented environment. A willingness to learn and a commitment to customer service are essential.
In-Store Shopper at Albertsons Companies
Astoria, Oregon, United States - Full Time
Skills Needed
Pride In Work, Team Based Environment, Customer Service, Flexibility, Community Engagement, Eagerness To Learn, Positive Attitude
Specialization
You should take pride in your work and enjoy a fast-paced, team-oriented environment. A willingness to learn and a commitment to customer service are essential.
In-Store Shopper at Albertsons Companies
Florence, Oregon, United States - Full Time
Skills Needed
Teamwork, Customer Service, Flexibility, Pride In Work, Quick Decision Making, Learning, Community Engagement, Positive Attitude
Specialization
Candidates should take pride in their work and enjoy a fast-paced, team-oriented environment. A willingness to learn and help customers is essential.
Product Assistant at Foodstuffs North Island
, , - Full Time
Skills Needed
Administrative Skills, Coordination Skills, Communication Skills, Attention To Detail, Fmcg Experience, Product Management, Vendor Management, Artwork Management, Packaging Changes, Sample Reviews
Specialization
The ideal candidate should possess strong administrative and coordination skills, along with excellent communication abilities. Experience in FMCG or product-related roles is preferred.
Chauffeur Livreur VL et relation clients H/F - CDD at Initial SAS
Toulouse, Occitania, France - Full Time
Skills Needed
Customer Service, Delivery, Relationship Management, Communication, Problem Solving, Digital Tools, Rfid Technology
Specialization
Candidates should have good interpersonal skills and prior experience in delivery, preferably in a service-oriented role. A valid driver's license (Category B) is required.
In-Store Shopper at Albertsons Companies
Phoenix, Arizona, United States - Full Time
Skills Needed
Pride In Work, Team Based Environment, Customer Service, Flexibility, Helping Others, Eager To Learn, Community Engagement
Specialization
You should take pride in your work and enjoy a fast-paced, team-oriented environment. A willingness to learn and a commitment to customer service are essential.
Cruise Travel Specialist | Virtual at Destination Knot
San Diego, California, United States - Full Time
Skills Needed
Detail Oriented, Customer Service, Upselling, Organization, Cruise Knowledge, Travel Coordination
Specialization
Candidates should have prior experience booking or selling cruises and a strong knowledge of ocean and river cruise options. The ability to work independently and provide excellent customer service is essential.
Experience Required
Minimum 2 year(s)
NURSE NAVIGATOR - OHS-Occupational Health- 40HR Day Shift (8a-430p)-Episcop at Temple Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Occupational Health, Nursing, Care Coordination, Clinical Resource, Appointment Scheduling, Insurance Navigation, Transportation Assistance, Employee Guidance
Specialization
A Bachelor's Degree in Nursing is required, with a Master's Degree preferred. Candidates must have 5 years of nursing experience and a PA Registered Nurse License.
Experience Required
Minimum 5 year(s)
ENFERMERO/A RESIDENCIA MAÑANAS DE LUNES A DOMINGO 07.00 A 15.00 EXCEDENCIA at Talent Salud
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Nursing, Communication, Teamwork, Proactivity, Elder Care, Medication Administration, Health Monitoring, Collaboration
Specialization
A degree or diploma in nursing, active registration, and homologated title in Spain are required. Previous experience in elder care, preferably in residences, along with excellent communication skills and a commitment to the well-being of elderly individuals is essential.
Experience Required
Minimum 2 year(s)
ENFERMERO/A LUNES A VIERNES DE 09.00 A 17.00 HORAS SAN BLAS (VACACIONES 1 M at Talent Salud
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Nursing, Commitment, Vocational Skills
Specialization
A degree or diploma in nursing is required, along with mandatory registration. Previous experience is not essential, but enthusiasm and commitment are valued.
49908656036 - Paid Social Media Buyer & Account Manager at Activate Talent
, , Philippines - Full Time
Skills Needed
Paid Social Media Buying, Facebook Ads, Instagram Ads, Tiktok Ads, Google Ads, Google Analytics, Klaviyo, Attentive, Postscript, Omnichannel Digital Marketing, Data Analysis, Client Communication, Performance Optimization, Creative Testing, Problem Solving, Attention To Detail
Specialization
Candidates must have at least 2 years of experience in paid social media buying, particularly for eCommerce, and strong knowledge of Facebook, Instagram, and TikTok Ads. Excellent communication skills and the ability to analyze data for strategic insights are essential.
Experience Required
Minimum 2 year(s)
Lead .NET developer at Cypress Global Services, Inc
Pimpri-Chinchwad, maharashtra, India - Full Time
Skills Needed
Angular, .Net, .Net Core, C#, Api, Mvc, Entity Framework, Web Front End, Azure, Sql Server, Microservices, Visual Studio, Html, Css, Javascript, Git
Specialization
Candidates must have proficiency in Angular, .NET Core, C#, Entity Framework Core, and MySQL. A solid understanding of front-end technologies and experience with version control systems and agile methodologies is also required.
Experience Required
Minimum 2 year(s)
Front Office Specialist - Gastroenterology @ East Cobb Health Park (Mariett at 5000 Wellstar Medical Group, LLC
Mableton, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Cash Management, Medical Terminology, Insurance Knowledge, Multi Tasking, Teamwork, Ehr Management, Appointment Scheduling, Patient Registration, Problem Solving, Time Management, Verbal Communication, Written Communication, Administrative Skills, Attention To Detail
Specialization
Candidates should have a high school diploma and 1-2 years of administrative front office experience in a healthcare setting. Strong computer skills, knowledge of medical terminology, and excellent communication abilities are essential.
ENFERMERO/A EN RESIDENCIA DE MAYORES 👨‍⚕️ INTENSIVO TARDES DE 14.00 o 15.0 at Talent Salud
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Nursing, Communication, Teamwork, Proactivity, Elder Care, Medication Administration, Health Monitoring, Collaboration
Specialization
A degree or diploma in nursing, active registration, and homologated title in Spain are required. Previous experience in elderly care, preferably in residences, along with excellent communication skills and a commitment to the well-being of seniors is essential.
Experience Required
Minimum 2 year(s)
Public Health Nurse Administrator (PN 20098801) at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Nursing, Budgeting, Compliance Enforcement, Health Administration, Analyzation, Attention To Detail, Collaboration, Critical Thinking, Interpreting Data
Specialization
Candidates must have a valid Registered Nurse license in Ohio and at least 5 years of experience in public health nursing administration or related fields. A graduate core in nursing, public health, or health administration is also required.
Experience Required
Minimum 5 year(s)
Certified Medical Assistant (CMA) - Primary Care @ Lovejoy at 5000 Wellstar Medical Group, LLC
, Georgia, United States - Full Time
Skills Needed
Patient Care, Clinical Skills, Communication, Teamwork, Organization, Attention To Detail, Basic Computer Skills, Cultural Competence, Time Management, Problem Solving, Patient Safety, Quality Improvement, Leadership, Collaboration, Medical Assisting, Bls Certification, Vital Signs Monitoring
Specialization
Candidates must have a high school diploma or GED and certification as a Medical Assistant. Preferred experience includes at least one year in a physician practice setting.
RN Staff Per Diem - Mother Baby/Couplet Care (Night Shift) at St. Tammany Parish Hospital
Covington, Louisiana, United States - Full Time
Skills Needed
Registered Nurse, Couplet Care, Patient Care, Clinical Activities, Nursing Process, Supervision, Bls, Nrp, Licensed Practical Nurses, Unit Assistants, Certified Nursing Assistants, Hospital Policies, Patient Evaluation, Physical Health, Communication, Teamwork
Specialization
Candidates must have completed a Board Certified Nursing Program and hold a current LA RN licensure. One year of experience with couplet care is preferred, along with BLS certification upon hire and NRP certification within 90 days.
Lathe Machinist - 2nd Shift ($3 Hourly Shift Premium) at Oxbo, Forage Division
Marshfield, Wisconsin, United States - Full Time
Skills Needed
Cnc Machining, Machine Setup, Programming, Quality Control, Problem Solving, Blueprint Reading, Tooling Knowledge, Organizational Skills, Attention To Detail, Manual Dexterity, Flexibility, Analytical Skills, Workflow Management, Safety Procedures, Communication, Multi Tasking
Specialization
One or more years of related experience is preferred, along with knowledge of measuring tools and the ability to read blueprints. The role requires a commitment to quality and the ability to work with minimal supervision.