Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions.
Our Vision - As the premier provider of substance use and mental health services in the Pacific Northwest, we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services, foster enduring relationships, and empower our communities to truly thrive.
Our Mission - Through superior customer service, high quality programs, and well-trained and dedicated staff, we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions.
POSITION: Clinical Program Director (Exempt)

MAJOR DUTIES: The Clinical Program Director works closely with the Chief Clinical Officer (CCO) and Chief Financial Officer (CFO) and is responsible for the provision of clinical services to patients enrolled in their assigned programs. This position provides program oversight and clinical supervision for necessary clinical staff in their assigned programs including clinical service delivery, maintenance of patient records, contract compliance, financial management, public relations, and liaison with various government and private agencies and officials. This position is a member of the Management Team. In fulfilling these duties, the incumbent performs the following duties independently:

• Review Washington Administrative Codes (WACs) and Revised Codes (RCWs) and Federal regulations pertaining to substance use disorder and mental health treatment and develop and implement policies and procedures to comply with said codes and regulations;
• Ensure that continuous quality improvement addresses both patient needs and compliance with WACs, RCWs, CARF and Federal Regulations;
• Ensure that the agency treatment programs are maintained in such a way to be in substantial compliance with Division of Behavioral Health and Recovery (DBHR) and Commission on Accreditation of Rehabilitation Facilities (CARF) ;
• Prepares and submits statistical reports to the CCO for program compliance with contract performance indicators;
• Provides clinical supervision of treatment services including case staffing, chart entries, case audits, and treatment plan reviews;
• Assist with Orientation of all new staff to their assigned region;
• Ensure compliance with all applicable Lifeline Connections contracts and policies and procedures;
• Prepare and present in-service training to staff in order to meet the needs of the changing trends in substance use disorder and mental health treatment;
• In conjunction with the CFO, ensure that assigned programs are financially stable;
• Provide direct services to patients as needed; and
• Other duties as assigned.

POSITION REQUIREMENTS:

• Active Substance Use Disorder Professional (SUDP) Credential, meet the requirements of an approved supervisor per WAC 246-811-049 and bachelor’s degree required. A masters’ degree or further advanced degree in psychology, social work, counseling or related field from an accredited college or university is preferred.
• 3 years supervisory experience;
• Previous documented experience working with an understanding of statistical methods, managing budgets, supervision of personnel and program management.
• Current unencumbered driver license and proof of current car insurance may be required;
• Good verbal and written communication skills.
• Great attendance; and
• Ability to work well with others.

• Review Washington Administrative Codes (WACs) and Revised Codes (RCWs) and Federal regulations pertaining to substance use disorder and mental health treatment and develop and implement policies and procedures to comply with said codes and regulations;
• Ensure that continuous quality improvement addresses both patient needs and compliance with WACs, RCWs, CARF and Federal Regulations;
• Ensure that the agency treatment programs are maintained in such a way to be in substantial compliance with Division of Behavioral Health and Recovery (DBHR) and Commission on Accreditation of Rehabilitation Facilities (CARF) ;
• Prepares and submits statistical reports to the CCO for program compliance with contract performance indicators;
• Provides clinical supervision of treatment services including case staffing, chart entries, case audits, and treatment plan reviews;
• Assist with Orientation of all new staff to their assigned region;
• Ensure compliance with all applicable Lifeline Connections contracts and policies and procedures;
• Prepare and present in-service training to staff in order to meet the needs of the changing trends in substance use disorder and mental health treatment;
• In conjunction with the CFO, ensure that assigned programs are financially stable;
• Provide direct services to patients as needed; and
• Other duties as assigned