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Customer Service Team Leader at Fleetcare Limited
sydney, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Operations Manager at The Vineta Hotel
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Supply Chain Specialist at Addition+
Dubai, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Salesforce Developer at Careerjet
Netherlands, Saarland, Netherlands - Full Time
Skills Needed
N/A
Lecturer in Electrical Maintenance Engineering at Imperial Workforce
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
ServiceNow Developer at AVENDIS GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Generative AI Engineer at Harnham
Drenthe, Drenthe, Netherlands - Full Time
Skills Needed
N/A
Front Office Manager at Htels Gouverneur Inc
Toronto, Ontario, Canada - Full Time
Skills Needed
N/A
Software Engineer (m/f/d) – Backend & Platform at zvoove
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Accountant- Accounting & tax Consulting at A&A Associate LLC
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 8 year(s)
Senior Platform Engineer at vivenu GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
SAP Consultant in Financial Accounting (FI) at alfatraining Bildungszentrum GmbH
Dortmund, North Rhine-Westphalia, Germany - Full Time
Skills Needed
N/A
Business Support Assistant at Dumfries Galloway Council
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
UX UI Designer at BlackStone eIT
Lowa, Thuringia, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 15 year(s)
Senior Consultant SAP S/4 HANA Sourcing & Procurement at CAS AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Lead Security Engineer at Catawiki
Netherlands, Alberta, Netherlands - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Java Developer at GMS
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Risk Specialist at Deutsche Bank
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Senior Technical Business Analyst at TheDriveGroup
South Australia, South Australia, Australia - Full Time
Skills Needed
N/A
Digital Marketing Specialist at Naukrigulf
Dubai, Ras Al Khaimah, United Arab Emirates - Full Time
Skills Needed
N/A
Customer Service Team Leader at Fleetcare Limited
sydney, Australian Capital Territory, Australia -
Full Time

Start Date

Immediate

Expiry Date

28 Dec, 26

Salary

150000.0

Posted On

29 Sep, 26

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Financial Services & Insurance

Description

About the Role

As the Customer Support Team Leader, you will lead a team responsible for supporting customers across multiple service channels. Working closely with Operations Management and stakeholders across the business, you will play a key role in building capability, enhancing service delivery, improving operational performance and creating outstanding customer outcomes.

This is an opportunity for a hands-on leader who enjoys developing people, solving problems and driving continuous improvement in a fast-paced, customer-focused environment.

 

Key Responsibilities

  • Lead, coach and develop the team to deliver exceptional customer service and achieve strong performance outcomes.
  • Oversee day-to-day team operations, workload management, service delivery priorities and escalations.
  • Monitor performance, quality and service standards, using data and insights to identify improvement opportunities.
  • Support capability development through coaching, feedback and performance management.
  • Partner with customers, suppliers and internal stakeholders to resolve issues and deliver customer-centred solutions.
  • Drive continuous improvement initiatives that enhance efficiency, service delivery and customer satisfaction.

 Desired Skills and Experience

About You 

You are an experienced people leader who enjoys developing others, building team engagement and improving operational performance.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

About the Role

As the Customer Support Team Leader, you will lead a team responsible for supporting customers across multiple service channels. Working closely with Operations Management and stakeholders across the business, you will play a key role in building capability, enhancing service delivery, improving operational performance and creating outstanding customer outcomes.

This is an opportunity for a hands-on leader who enjoys developing people, solving problems and driving continuous improvement in a fast-paced, customer-focused environment.

 

Key Responsibilities

  • Lead, coach and develop the team to deliver exceptional customer service and achieve strong performance outcomes.
  • Oversee day-to-day team operations, workload management, service delivery priorities and escalations.
  • Monitor performance, quality and service standards, using data and insights to identify improvement opportunities.
  • Support capability development through coaching, feedback and performance management.
  • Partner with customers, suppliers and internal stakeholders to resolve issues and deliver customer-centred solutions.
  • Drive continuous improvement initiatives that enhance efficiency, service delivery and customer satisfaction.

 Desired Skills and Experience

About You 

You are an experienced people leader who enjoys developing others, building team engagement and improving operational performance.
Customer Service Team Leader at Fleetcare Limited
sydney, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Operations Manager at The Vineta Hotel
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Supply Chain Specialist at Addition+
Dubai, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Salesforce Developer at Careerjet
Netherlands, Saarland, Netherlands - Full Time
Skills Needed
N/A
Lecturer in Electrical Maintenance Engineering at Imperial Workforce
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
ServiceNow Developer at AVENDIS GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Generative AI Engineer at Harnham
Drenthe, Drenthe, Netherlands - Full Time
Skills Needed
N/A
Front Office Manager at Htels Gouverneur Inc
Toronto, Ontario, Canada - Full Time
Skills Needed
N/A
Software Engineer (m/f/d) – Backend & Platform at zvoove
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Accountant- Accounting & tax Consulting at A&A Associate LLC
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 8 year(s)
Senior Platform Engineer at vivenu GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
SAP Consultant in Financial Accounting (FI) at alfatraining Bildungszentrum GmbH
Dortmund, North Rhine-Westphalia, Germany - Full Time
Skills Needed
N/A
Business Support Assistant at Dumfries Galloway Council
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
UX UI Designer at BlackStone eIT
Lowa, Thuringia, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 15 year(s)
Senior Consultant SAP S/4 HANA Sourcing & Procurement at CAS AG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Lead Security Engineer at Catawiki
Netherlands, Alberta, Netherlands - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Java Developer at GMS
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Risk Specialist at Deutsche Bank
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Senior Technical Business Analyst at TheDriveGroup
South Australia, South Australia, Australia - Full Time
Skills Needed
N/A
Digital Marketing Specialist at Naukrigulf
Dubai, Ras Al Khaimah, United Arab Emirates - Full Time
Skills Needed
N/A