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Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

WE HAVE POLICIES TO ENSURE EQUAL ACCESS AND PARTICIPATION FOR PEOPLE WITH DISABILITIES, INCLUDING PROVIDING WORKPLACE ADJUSTMENTS (ACCOMMODATIONS). A COPY OF APPLICABLE POLICIES IS AVAILABLE ON REQUEST.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site

ABOUT THE ROLE

We are looking for a Unit Claims Manager-Claims Analysts to join our team!

WHAT YOU’LL DO HERE:

• Supervise, mentor, and develop the team of Quality Analysts and Specialists.
• Conduct regular performance reviews and provide constructive feedback.
• Foster a collaborative and positive work environment.
• Oversee the assessment of claims for compliance with company policies and industry regulations.
• Review claims decisions for property and auto insurance to ensure accuracy and fairness.
• Implement and monitor quality assurance programs and standards.
• Identify trends and areas for improvement in claims processing.
• Collaborate with the leaders and senior leaders of Claims and other stakeholders.
• Develop strategies and initiatives to enhance claims quality.
• Present findings and recommendations to management.
• Liaise with other departments to address issues related to claims quality.
• Work with IT and data teams to leverage technology in improving claims processes.
• Serve as a key point of contact for external audits and reviews
• Ensure continuous professional development of the team members.

Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

• Inspiring leaders and colleagues who will lift you up and help you grow
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique