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Principal Customer Success Executive- Banking at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Success, Consulting, Project Management, Ai Integration, It Strategy, Business Transformation, Stakeholder Management, Governance, Risk Management, Operational Excellence, Servicenow, Change Management, Problem Solving, Communication, Leadership, Industry Knowledge
Specialization
Candidates should have significant experience collaborating with senior IT and business leaders, with a strong background in account management or consulting. A minimum of 15 years in client-facing roles and experience in project management are required.
Experience Required
Minimum 10 year(s)
Consultant, Value Excellence at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Strategy, Technology Consulting, Finance, Attention To Detail, Project Management, Stakeholder Management, Interpersonal Skills, Organizational Skills, Collaboration, Value Proposition, Customer Interaction, Cross Functional Teams, Ai Go To Market, Enterprise Software, Sales Environment, Self Starter
Specialization
Candidates should have 3+ years of experience in strategy, technology consulting, or finance, along with a Bachelor’s degree in Business or an MBA. Attention to detail, strong interpersonal skills, and the ability to manage multiple projects are essential.
Experience Required
Minimum 2 year(s)
Principal Platform Architect- Banking at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Technical Governance, Architectural Guidance, Digital Transformation, Customer Engagement, Servicenow Platform, Cloud Application Technology, Enterprise Architecture, Management Consulting, Ai Integration, Technical Health, Integrations, Core Data, Instance Strategy, Mentoring, Problem Solving, Stakeholder Engagement
Specialization
Candidates should have a minimum of 12 years of progressive experience in a professional services organization and at least 2 years of experience with the ServiceNow platform. Management consulting experience and the ability to integrate AI into work processes are also required.
Experience Required
Minimum 10 year(s)
Senior Solution Architect, Platform Expert Services at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Solution Architecture, Servicenow, Ai Models, Deep Learning Models, Generative Ai, Paas, Low Code Platforms, Customer Engagement, Technical Consulting, Business Process Improvement, Presentation Skills, Stakeholder Management, Governance Best Practices, Mentoring, Workflow Solutions, Integration
Specialization
Candidates should have at least 8 years of consultation experience with complex technologies and 5 years specifically with ServiceNow Workflow Solutions. A strong understanding of AI models and experience in influencing senior leaders in complex organizations is also required.
Experience Required
Minimum 10 year(s)
Principal Customer Success Executive at ServiceNow
Calgary, Alberta, Canada - Full Time
Skills Needed
Customer Success, Consulting, Project Management, Ai Integration, Stakeholder Management, Business Transformation, Governance, Risk Management, Operational Excellence, It Strategy, It Operations, Human Resources, Security Operations, Customer Service Management, It Governance, It Project Delivery
Specialization
Candidates should have significant experience collaborating with senior IT and business leaders, with a focus on account management and consulting. A minimum of 15 years in client-facing roles and experience in critical subject areas such as IT Strategy and Project Management is required.
Experience Required
Minimum 10 year(s)
Principal Customer Success Executive at ServiceNow
Ottawa, Ontario, Canada - Full Time
Skills Needed
Customer Success, Consulting, Transformation Leadership, Project Management, It Strategy, It Operations, Human Resources, Security Operations, Customer Service Management, It Governance, Stakeholder Management, Risk Management, Ai Integration, Governance Frameworks, Business Strategy, Value Delivery
Specialization
Candidates should have significant experience collaborating with senior IT and business leaders, with a focus on account management and consulting. A minimum of 15 years in client-facing roles and Canadian citizenship or permanent residency is required.
Experience Required
Minimum 10 year(s)
Principal Customer Success Executive- Various Industries at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Success, Consulting, Transformation Leadership, Project Management, It Strategy, It Operations, Human Resources, Security Operations, Customer Service Management, It Governance, Stakeholder Management, Risk Management, Ai Integration, Business Strategy, Governance Frameworks, Operational Excellence
Specialization
Candidates should have significant experience collaborating with senior IT and business leaders and a minimum of 15 years in client-facing roles. Experience in critical subject areas such as IT Strategy, IT Operations, and Project Management is required.
Experience Required
Minimum 10 year(s)
Senior Principal Platform Architect- Banking at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Architectural Guidance, Technical Governance, Best Practices, Customer Engagement, Digital Transformation, Servicenow Platform, Enterprise Architecture, Cloud Application Technology, Management Consulting, Ai Integration, Stakeholder Management, Technical Debt Reduction, Mentoring, Program Leadership, Solution Design, Governance Frameworks
Specialization
The ideal candidate should have 12+ years of experience in a professional services organization and a minimum of 2 years of ServiceNow platform experience. They should also possess management consulting experience and the ability to integrate AI into work processes.
Experience Required
Minimum 10 year(s)
Principal Platform Architect- Federal at ServiceNow
Ottawa, Ontario, Canada - Full Time
Skills Needed
Technical Governance, Architectural Guidance, Digital Transformation, Customer Engagement, Servicenow Platform, Integrations, Cloud Application Technology, Enterprise Architecture, Management Consulting, Technical Health, Instance Strategy, Core Data, Mentoring, Problem Solving, Ai Integration, Complex Issue Resolution
Specialization
Candidates should have over 12 years of progressive experience in a professional services organization, with at least 2 years of experience on the ServiceNow platform. A Canadian citizenship or permanent residency status is required, along with a preference for Canadian Secret Security Clearance.
Experience Required
Minimum 10 year(s)
CRM Senior Solution Consultant at ServiceNow
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Ai Integration, Solution Consulting, Sales Engineering, Servicenow Platform, Cloud Software Solutions, Collaboration, Territory Management, Pipeline Building, Technical Expertise, Product Management, Product Marketing, Customer Engagement, Competitive Analysis, Market Differentiation, Workflow Automation, Technical Support
Specialization
Candidates should have experience integrating AI into work processes and at least 5 years of pre-sales solution consulting or sales engineering experience. Proficiency with the ServiceNow platform and collaborative skills with product management and sales teams are essential.
Experience Required
Minimum 5 year(s)
Food Service Worker/ Server (38844001) at Sodexo
Aurora, Ontario, Canada - Full Time
Skills Needed
Food Handling, Communication, Teamwork, Professionalism, Positive Attitude, Flexibility, Judgment, Safety Commitment, Customer Service, Sanitization, Mobility, Time Management, Learning, Respect, Appearance Standards, Ethics
Specialization
A high school diploma or equivalent experience is preferred, along with a Food Handlers Certificate and proof of vaccinations. Candidates should maintain a professional demeanor, communicate effectively, and be willing to learn.
Senior Manager, GS Strategic Services at RBC Global Asset Management
Toronto, Ontario, Canada - Full Time
Skills Needed
Business Management, Financial Acumen, Relationship Management, Interpersonal Skills, Communication Skills, Leadership, Analytical Capabilities, Problem Solving, Time Management, Initiative, Excel, Powerpoint, Bi Tools, Ai Tools, Data Analytics
Specialization
Candidates must have business management experience and strong financial acumen, along with proven relationship management and communication skills. A detailed-oriented approach and proficiency in Excel and BI tools are also essential.
Experience Required
Minimum 5 year(s)
Senior Director, Professional Services at Axonify
Waterloo, Ontario, Canada - Full Time
Skills Needed
Professional Services, Implementation, Customer Delivery, Program Delivery, Change Management, Customer Consulting, Project Governance, Utilization Modeling, Time Tracking Systems, Cross Functional Collaboration, Executive Communication, Analytical Skills, Problem Solving, Financial Acumen, Data Driven Decision Making
Specialization
Candidates should have over 10 years of experience in Professional Services leadership within a B2B SaaS environment. A strong background in program delivery, change management, and cross-functional collaboration is essential.
Experience Required
Minimum 10 year(s)
Customer Service Representative (CSR) at Sitel GmbH
Saint John, NB, Canada - Full Time
Skills Needed
N/A
Qualification
Diploma
Food Services Dining hall supervisor at Dexterra Group Inc
Montreal, Quebec, Canada - Full Time
Skills Needed
Food Safety, Customer Service, Team Management, Inventory Management, Menu Planning, Problem Solving, Time Management, Organization, Leadership, Hygiene Standards, Cost Control, Interpersonal Skills, Communication, Flexibility, Bilingualism
Specialization
Candidates should have 2 to 3 years of experience in the food service industry, preferably in a supervisory role. A high school diploma is required, and food safety certification is necessary.
Experience Required
Minimum 2 year(s)
Senior Manager, Professional Services at Lightspeed Belgium
Toronto, Ontario, Canada - Full Time
Skills Needed
Leadership Skills, Customer Implementation, Technical Expertise, Coaching, Analytical Skills, Business Process Skills, Communication Skills, Negotiation Skills, Strategic Thinking, Problem Solving, Team Management, Performance Management, Customer Success, Saas Experience, Budget Management, Continuous Improvement
Specialization
The ideal candidate will have 5+ years of experience in a SaaS company and possess strong leadership skills. They should also have experience in customer implementation best practices and managing large global teams.
Experience Required
Minimum 5 year(s)
Food Service Worker/ Server (38844001) at Sodexo
Aurora, Ontario, Canada - Full Time
Skills Needed
Food Handling, Communication, Professionalism, Teamwork, Customer Service, Flexibility, Safety, Sanitization, Positive Attitude, Judgment, Mobility, Time Management, Learning, Respect, Appearance Standards, Ethics
Specialization
A high school diploma or equivalent experience is preferred, along with a Food Handlers Certificate and other health-related checks. Candidates should maintain a professional demeanor and possess basic food-handling skills.
Préposé(e) service à la clientèle -ACT at Circle K
Lévis, Quebec, Canada - Full Time
Skills Needed
Customer Service, Cash Management, Team Spirit, Organization Skills, Ability To Lift Merchandise, Long Periods Of Standing
Specialization
Candidates should have a good aptitude for customer service and be able to lift and transport merchandise regularly. They must also be able to stand for long periods and work well in a team.
Family Service Worker, Initial Support at apeirum
Oshawa, Ontario, Canada - Full Time
Skills Needed
Child Welfare Services, Culturally Appropriate Services, Community Resources, Crisis Intervention, Advocacy, Anti Oppressive Practice, Diversity, Equity, Inclusion, Eligibility Assessment, Collaboration, Communication, Cultural Competence, Investigation, Report Writing, Relationship Building
Specialization
Candidates must have a B.S.W or equivalent recognized by the Ontario College of Social Workers and Social Service Workers, or a B.A. in a Social Science with relevant experience. Proficiency in a second language is considered an asset.
Experience Required
Minimum 2 year(s)
Senior Manager, Professional Services at Lightspeed Belgium
Montreal, Quebec, Canada - Full Time
Skills Needed
Leadership Skills, Customer Success, Technical Expertise, Analytical Skills, Business Process Skills, Communication Skills, Negotiation Skills, Coaching Skills, Problem Solving, Strategic Thinking, Team Management, Customer Implementation, Saas Experience, Performance Management, Continuous Improvement, Relationship Building
Specialization
The ideal candidate will have 5+ years of experience in a SaaS company and strong leadership skills managing large global teams. They should also possess knowledge of customer implementation best practices and experience with support ticketing and management tools.
Experience Required
Minimum 5 year(s)
Principal Customer Success Executive- Banking at ServiceNow
Toronto, Ontario, Canada -
Full Time


Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

0.0

Posted On

22 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success, Consulting, Project Management, AI Integration, IT Strategy, Business Transformation, Stakeholder Management, Governance, Risk Management, Operational Excellence, ServiceNow, Change Management, Problem Solving, Communication, Leadership, Industry Knowledge

Industry

Software Development

Description
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description *Must live in Toronto or nearby area* Role Overview As a trusted C-Suite / executive level advisor on ServiceNow offerings, the Principal Customer Success Executive (PCSE) owns the post-sale customer relationship, aiming to increase customer satisfaction and drive retention through Impact delivery. Principal CSEs are experienced individuals who bring a consultative, problem-solving approach to partnering with senior customer stakeholders to derive value from our platforms. They demonstrate a strong understanding of customer’s industry and specific business strategies, driving alignment between these factors and what ServiceNow can offer to enable better business outcomes for their customers. This role drives business transformation by maximizing the long-term strategic value of ServiceNow and ensuring that every aspect of the customer’s platform and capability are ready for expansion. They provide strategic direction and mentorship to both customers and ServiceNow teams managing complex, multi-workstream programs. They play a pivotal role in resolving escalations and mitigating risks, ensuring adoption and usage is maintained at healthy levels. Principal CSEs focus on ensuring the customer recognizes the value of the ServiceNow Platform at all levels and stages, facilitating a smooth path to both renewal and up- and cross-sell. Overall, Principal CSEs are responsible for fostering the relationship with C-suite level stakeholders in a smaller number of strategically important Impact accounts, with the aim of increasing customer satisfaction and driving retention and upgrades, where applicable. Job Responsibilities Lead high-complexity transformations in our largest and most strategic customers, ensuring all ServiceNow Customer Excellence roles align and deliver in accordance with governance frameworks, customer objectives, and organizational priorities; ultimately chaperoning Impact value management and demonstrating strategic oversight Proactively identify professional services pipeline opportunities through product capabilities road mapping, value blueprints and adoption analysis, providing pre-sales support for funnel opportunities as requested Partner with Impact team members (e.g., Customer Success Managers) leveraging the joint visibility of customer insights to create executive-ready narratives Work with senior executives to shape and influence customer organizational strategy by identifying emerging trends, refining best practices, and aligning delivery approaches with evolving market demands, and providing industry-specific thought leadership Drive operational consistency and excellence by standardizing delivery methodologies and ensuring adherence to governance and quality standards, interfacing with Delivery as required Establish relationships with ServiceNow leaders, advocating for product evolution based on customer insights, and mentoring other Customer Success resources on transformation best practices Identify areas of risk and take steps to prevent customer or revenue churn Work closely with Sales Teams to define and execute product adoption and customer retention plans Provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models and ensure adherence Help the customer identify incidents where contractual SLAs were missed and take necessary action Improve overall customer satisfaction, as well as the satisfaction of their internal customers Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry Canadian citizenship or permanent residency status and reside in Toronto, Canada Significant experience collaborating with senior IT and business leaders, with a track record of successfully translating corporate strategy/objectives with the applied use of ServiceNow technology in the context of the client’s environment PMP preferred; project management experience required Minimum 15+ years in client-facing roles with a focus on account management, consulting, or transformation leadership. Experience in executive-level leadership roles, with a proven track record of influencing senior stakeholders and driving strategic outcomes, is strongly preferred Experience in any of the following critical subject areas, with a demonstrated history delivering consulting services: - IT Strategy and Planning - IT Operations and Management - Human Resources - Security Operations - Customer Service Management - IT Processes - IT Governance - IT Portfolio, Program and Project Management - IT Project Delivery (SDLC) Experience with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations, and team leadership Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Responsibilities
The Principal Customer Success Executive (PCSE) owns the post-sale customer relationship, focusing on increasing customer satisfaction and driving retention. They lead high-complexity transformations in strategic accounts, ensuring alignment with customer objectives and governance frameworks.
Principal Customer Success Executive- Banking at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Success, Consulting, Project Management, Ai Integration, It Strategy, Business Transformation, Stakeholder Management, Governance, Risk Management, Operational Excellence, Servicenow, Change Management, Problem Solving, Communication, Leadership, Industry Knowledge
Specialization
Candidates should have significant experience collaborating with senior IT and business leaders, with a strong background in account management or consulting. A minimum of 15 years in client-facing roles and experience in project management are required.
Experience Required
Minimum 10 year(s)
Consultant, Value Excellence at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Strategy, Technology Consulting, Finance, Attention To Detail, Project Management, Stakeholder Management, Interpersonal Skills, Organizational Skills, Collaboration, Value Proposition, Customer Interaction, Cross Functional Teams, Ai Go To Market, Enterprise Software, Sales Environment, Self Starter
Specialization
Candidates should have 3+ years of experience in strategy, technology consulting, or finance, along with a Bachelor’s degree in Business or an MBA. Attention to detail, strong interpersonal skills, and the ability to manage multiple projects are essential.
Experience Required
Minimum 2 year(s)
Principal Platform Architect- Banking at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Technical Governance, Architectural Guidance, Digital Transformation, Customer Engagement, Servicenow Platform, Cloud Application Technology, Enterprise Architecture, Management Consulting, Ai Integration, Technical Health, Integrations, Core Data, Instance Strategy, Mentoring, Problem Solving, Stakeholder Engagement
Specialization
Candidates should have a minimum of 12 years of progressive experience in a professional services organization and at least 2 years of experience with the ServiceNow platform. Management consulting experience and the ability to integrate AI into work processes are also required.
Experience Required
Minimum 10 year(s)
Senior Solution Architect, Platform Expert Services at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Solution Architecture, Servicenow, Ai Models, Deep Learning Models, Generative Ai, Paas, Low Code Platforms, Customer Engagement, Technical Consulting, Business Process Improvement, Presentation Skills, Stakeholder Management, Governance Best Practices, Mentoring, Workflow Solutions, Integration
Specialization
Candidates should have at least 8 years of consultation experience with complex technologies and 5 years specifically with ServiceNow Workflow Solutions. A strong understanding of AI models and experience in influencing senior leaders in complex organizations is also required.
Experience Required
Minimum 10 year(s)
Principal Customer Success Executive at ServiceNow
Calgary, Alberta, Canada - Full Time
Skills Needed
Customer Success, Consulting, Project Management, Ai Integration, Stakeholder Management, Business Transformation, Governance, Risk Management, Operational Excellence, It Strategy, It Operations, Human Resources, Security Operations, Customer Service Management, It Governance, It Project Delivery
Specialization
Candidates should have significant experience collaborating with senior IT and business leaders, with a focus on account management and consulting. A minimum of 15 years in client-facing roles and experience in critical subject areas such as IT Strategy and Project Management is required.
Experience Required
Minimum 10 year(s)
Principal Customer Success Executive at ServiceNow
Ottawa, Ontario, Canada - Full Time
Skills Needed
Customer Success, Consulting, Transformation Leadership, Project Management, It Strategy, It Operations, Human Resources, Security Operations, Customer Service Management, It Governance, Stakeholder Management, Risk Management, Ai Integration, Governance Frameworks, Business Strategy, Value Delivery
Specialization
Candidates should have significant experience collaborating with senior IT and business leaders, with a focus on account management and consulting. A minimum of 15 years in client-facing roles and Canadian citizenship or permanent residency is required.
Experience Required
Minimum 10 year(s)
Principal Customer Success Executive- Various Industries at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Success, Consulting, Transformation Leadership, Project Management, It Strategy, It Operations, Human Resources, Security Operations, Customer Service Management, It Governance, Stakeholder Management, Risk Management, Ai Integration, Business Strategy, Governance Frameworks, Operational Excellence
Specialization
Candidates should have significant experience collaborating with senior IT and business leaders and a minimum of 15 years in client-facing roles. Experience in critical subject areas such as IT Strategy, IT Operations, and Project Management is required.
Experience Required
Minimum 10 year(s)
Senior Principal Platform Architect- Banking at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Architectural Guidance, Technical Governance, Best Practices, Customer Engagement, Digital Transformation, Servicenow Platform, Enterprise Architecture, Cloud Application Technology, Management Consulting, Ai Integration, Stakeholder Management, Technical Debt Reduction, Mentoring, Program Leadership, Solution Design, Governance Frameworks
Specialization
The ideal candidate should have 12+ years of experience in a professional services organization and a minimum of 2 years of ServiceNow platform experience. They should also possess management consulting experience and the ability to integrate AI into work processes.
Experience Required
Minimum 10 year(s)
Principal Platform Architect- Federal at ServiceNow
Ottawa, Ontario, Canada - Full Time
Skills Needed
Technical Governance, Architectural Guidance, Digital Transformation, Customer Engagement, Servicenow Platform, Integrations, Cloud Application Technology, Enterprise Architecture, Management Consulting, Technical Health, Instance Strategy, Core Data, Mentoring, Problem Solving, Ai Integration, Complex Issue Resolution
Specialization
Candidates should have over 12 years of progressive experience in a professional services organization, with at least 2 years of experience on the ServiceNow platform. A Canadian citizenship or permanent residency status is required, along with a preference for Canadian Secret Security Clearance.
Experience Required
Minimum 10 year(s)
CRM Senior Solution Consultant at ServiceNow
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Ai Integration, Solution Consulting, Sales Engineering, Servicenow Platform, Cloud Software Solutions, Collaboration, Territory Management, Pipeline Building, Technical Expertise, Product Management, Product Marketing, Customer Engagement, Competitive Analysis, Market Differentiation, Workflow Automation, Technical Support
Specialization
Candidates should have experience integrating AI into work processes and at least 5 years of pre-sales solution consulting or sales engineering experience. Proficiency with the ServiceNow platform and collaborative skills with product management and sales teams are essential.
Experience Required
Minimum 5 year(s)
Food Service Worker/ Server (38844001) at Sodexo
Aurora, Ontario, Canada - Full Time
Skills Needed
Food Handling, Communication, Teamwork, Professionalism, Positive Attitude, Flexibility, Judgment, Safety Commitment, Customer Service, Sanitization, Mobility, Time Management, Learning, Respect, Appearance Standards, Ethics
Specialization
A high school diploma or equivalent experience is preferred, along with a Food Handlers Certificate and proof of vaccinations. Candidates should maintain a professional demeanor, communicate effectively, and be willing to learn.
Senior Manager, GS Strategic Services at RBC Global Asset Management
Toronto, Ontario, Canada - Full Time
Skills Needed
Business Management, Financial Acumen, Relationship Management, Interpersonal Skills, Communication Skills, Leadership, Analytical Capabilities, Problem Solving, Time Management, Initiative, Excel, Powerpoint, Bi Tools, Ai Tools, Data Analytics
Specialization
Candidates must have business management experience and strong financial acumen, along with proven relationship management and communication skills. A detailed-oriented approach and proficiency in Excel and BI tools are also essential.
Experience Required
Minimum 5 year(s)
Senior Director, Professional Services at Axonify
Waterloo, Ontario, Canada - Full Time
Skills Needed
Professional Services, Implementation, Customer Delivery, Program Delivery, Change Management, Customer Consulting, Project Governance, Utilization Modeling, Time Tracking Systems, Cross Functional Collaboration, Executive Communication, Analytical Skills, Problem Solving, Financial Acumen, Data Driven Decision Making
Specialization
Candidates should have over 10 years of experience in Professional Services leadership within a B2B SaaS environment. A strong background in program delivery, change management, and cross-functional collaboration is essential.
Experience Required
Minimum 10 year(s)
Customer Service Representative (CSR) at Sitel GmbH
Saint John, NB, Canada - Full Time
Skills Needed
N/A
Qualification
Diploma
Food Services Dining hall supervisor at Dexterra Group Inc
Montreal, Quebec, Canada - Full Time
Skills Needed
Food Safety, Customer Service, Team Management, Inventory Management, Menu Planning, Problem Solving, Time Management, Organization, Leadership, Hygiene Standards, Cost Control, Interpersonal Skills, Communication, Flexibility, Bilingualism
Specialization
Candidates should have 2 to 3 years of experience in the food service industry, preferably in a supervisory role. A high school diploma is required, and food safety certification is necessary.
Experience Required
Minimum 2 year(s)
Senior Manager, Professional Services at Lightspeed Belgium
Toronto, Ontario, Canada - Full Time
Skills Needed
Leadership Skills, Customer Implementation, Technical Expertise, Coaching, Analytical Skills, Business Process Skills, Communication Skills, Negotiation Skills, Strategic Thinking, Problem Solving, Team Management, Performance Management, Customer Success, Saas Experience, Budget Management, Continuous Improvement
Specialization
The ideal candidate will have 5+ years of experience in a SaaS company and possess strong leadership skills. They should also have experience in customer implementation best practices and managing large global teams.
Experience Required
Minimum 5 year(s)
Food Service Worker/ Server (38844001) at Sodexo
Aurora, Ontario, Canada - Full Time
Skills Needed
Food Handling, Communication, Professionalism, Teamwork, Customer Service, Flexibility, Safety, Sanitization, Positive Attitude, Judgment, Mobility, Time Management, Learning, Respect, Appearance Standards, Ethics
Specialization
A high school diploma or equivalent experience is preferred, along with a Food Handlers Certificate and other health-related checks. Candidates should maintain a professional demeanor and possess basic food-handling skills.
Préposé(e) service à la clientèle -ACT at Circle K
Lévis, Quebec, Canada - Full Time
Skills Needed
Customer Service, Cash Management, Team Spirit, Organization Skills, Ability To Lift Merchandise, Long Periods Of Standing
Specialization
Candidates should have a good aptitude for customer service and be able to lift and transport merchandise regularly. They must also be able to stand for long periods and work well in a team.
Family Service Worker, Initial Support at apeirum
Oshawa, Ontario, Canada - Full Time
Skills Needed
Child Welfare Services, Culturally Appropriate Services, Community Resources, Crisis Intervention, Advocacy, Anti Oppressive Practice, Diversity, Equity, Inclusion, Eligibility Assessment, Collaboration, Communication, Cultural Competence, Investigation, Report Writing, Relationship Building
Specialization
Candidates must have a B.S.W or equivalent recognized by the Ontario College of Social Workers and Social Service Workers, or a B.A. in a Social Science with relevant experience. Proficiency in a second language is considered an asset.
Experience Required
Minimum 2 year(s)
Senior Manager, Professional Services at Lightspeed Belgium
Montreal, Quebec, Canada - Full Time
Skills Needed
Leadership Skills, Customer Success, Technical Expertise, Analytical Skills, Business Process Skills, Communication Skills, Negotiation Skills, Coaching Skills, Problem Solving, Strategic Thinking, Team Management, Customer Implementation, Saas Experience, Performance Management, Continuous Improvement, Relationship Building
Specialization
The ideal candidate will have 5+ years of experience in a SaaS company and strong leadership skills managing large global teams. They should also possess knowledge of customer implementation best practices and experience with support ticketing and management tools.
Experience Required
Minimum 5 year(s)
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