KICKOFF SPECIALIST (REMOTE, FULL-TIME) — STELLAR DESIGNS STUDIO

Are you a natural relationship builder looking for a role with purpose — where guiding new clients to success drives real business results and supports global impact initiatives?
At Stellar Designs Studio, we are dedicated to building the #1 Done-For-You Cold Outreach System for B2B businesses. Our solution empowers clients to close more deals with measurable ROI — efficiently and cost-effectively.
This isn’t just another customer success role. You’ll build real relationships with new clients, guiding them through a proven kickoff process that solves their biggest challenges, drives measurable wins, and turns them into raving fans while contributing to something bigger than business.
Join a remote-first team that’s serious about performance and committed to meaningful, mission-driven impact.

QUALIFICATIONS

• Experience in customer success, onboarding, or client-facing roles (agency or SaaS experience is a plus).
• Strong communication skills and a warm, supportive approach with clients.
• Comfortable using tools like Close CRM, Slack, Google Sheets, Trello, Zoom, and Calendly.
• Organized, proactive, and able to manage multiple client relationships with care.
• Respectful of systems and structured processes, with a genuine desire to help clients succeed.
• Able to work full-time during US/UK business hours while accommodating your Salah and family commitments.

• Lead 1-on-1 kickoff and launch calls with new clients to ensure smooth onboarding.
• Guide clients step-by-step through our proven cold outreach system.
• Provide clear, actionable meeting recaps so clients know exactly what to do next.
• Follow up via calls, texts, and Slack to keep clients engaged and supported.
• Keep client information organized in our CRM and project management tools.
• Share updates with the team to highlight wins, challenges, and opportunities for improvement.
• Join team meetings, call reviews, and ongoing training to sharpen your skills and grow with us.