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IT Helpdesk Engineer at Grammarly Inc
Berlin, Berlin, Germany - Full Time
Skills Needed
Computer Science, It Support, Communication Skills, Customer Service, Macos, Information Technology, Operating Systems, Customer Value, Equipment Management
Specialization
Information technology computer science or a related field
Qualification
Graduate
Junior Financial Analyst at MPS Group Inc
Farmington Hills, MI 48331, USA - Full Time
Skills Needed
Disabilities, Procedure Manuals, Groups, Business Correspondence
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Full Time Associate at Peacehold Inc
London, ON, Canada - Full Time
Skills Needed
Telephone Manner, Technical Proficiency, French, Interpersonal Skills, Management Skills, Communication Skills
Qualification
Diploma
Senior User Researcher, Growth Monetization at Grammarly Inc
Berlin, Berlin, Germany - Full Time
Skills Needed
Qualitative Research, Communication Skills, Spss, Stata, Survey Design, Groups, Data Manipulation, Customer Value, Research, Programming Languages, Monetization, User Experience, Growth Strategies
Qualification
Graduate
Financial Crimes Program Analyst New at Blockchaincom
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Specialization
Law finance or related field master’s degree is a plus
Qualification
Graduate
Sales Development Representative, German speaking at COUCHBASE INC
London, England, United Kingdom - Full Time
Skills Needed
Written Communication, Couchbase, Developers, Life Insurance, Architects, Snacks, Turn, Communication Skills, Cloud, Travel Insurance, Management Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Technical Lead, OTC at Blockchaincom
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
D365 Developer at Talentium Inc
Pasig, , Philippines - Full Time
Skills Needed
Business Systems, Communication Skills, Agile, Javascript, Finance, Business Logic, Oracle, Operations, Dynamics, Powerapps, Scrum, Plugins, English, Business Requirements, Microsoft Dynamics, Css, Relational Databases, Data Integration, Cloud Services, Data Modeling, Kanban
Specialization
Information technology engineering or other related fields
Qualification
BSc
Talent Acquisition Associate New at Blockchaincom
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Product Marketing Specialist, B2B at Blockchaincom
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Global Supply Analyst at Leadstack Inc
San Francisco, CA 94107, USA - Full Time
Skills Needed
Rfp, Interpersonal Skills, Analytical Skills, Rfi
Specialization
Management or a related field
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Board Certified Behavior Analyst (BCBA - Full-Time) at Potential Inc
Philadelphia, PA 19116, USA - Full Time
Skills Needed
Applied Behavior Analysis, Doctors, Functional Analysis, Acquisition Programs, Autism, Availability, One
Qualification
Graduate
Fullstack Software Engineer, Web at CGI Group Inc
Cundinamarca, Cundinamarca, Colombia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Åpen søknad - IT-konsulent i CGI Norge at CGI Group Inc
Oslo, Oslo, Norway - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Manager, Product Management at RocketRez Inc
Winnipeg, MB, Canada - Full Time
Skills Needed
Agile Methodologies, Complex Systems, Mapping Software, Product Management, Ticketing, Confluence, Hospitality Industry, Jira, Communication Skills
Qualification
Graduate
Mid-level iOS Engineer at Blockchaincom
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
RPA Analyst (m/f/d) at CGI Group Inc
20359 Hamburg, St. Pauli, Germany - Full Time
Skills Needed
Artificial Intelligence
Qualification
Graduate
Decor Consultant at VDK Group INc
Norwich, ON, Canada - Full Time
Skills Needed
Measurements, French, Interpersonal Skills, Customer Satisfaction, Vision Care, Time Management, Dental Care
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Licensed Water & Wastewater Operator – Pipe Inspection & Testing Technician at Backwoods Inc
Grassie, ON, Canada - Full Time
Skills Needed
Water Distribution, Ops
Specialization
Compile test reports certificates and documentation for city inspectors and engineers.
Qualification
Trade Certificate
Experience Required
Minimum 3 year(s)
Logistics / transport supervisor at Cascades inc.
Toronto, ON, Canada - Full Time
Skills Needed
N/A
Qualification
Graduate
IT Helpdesk Engineer at Grammarly Inc
Berlin, Berlin, Germany -
Full Time


Start Date

Immediate

Expiry Date

21 Jul, 25

Salary

0.0

Posted On

16 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Computer Science, It Support, Communication Skills, Customer Service, Macos, Information Technology, Operating Systems, Customer Value, Equipment Management

Industry

Information Technology/IT

Description

Grammarly offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

THE OPPORTUNITY

To achieve our ambitious goals, we’re looking for an IT Helpdesk Engineer to join our team in Berlin to ensure smooth IT operations and support events and large meetings. As the go-to person for IT in the hub, you’ll be responsible for coordinating vendor relationships, managing assets, and playing a key role in employee onboarding and offboarding, hardware and software support, AV equipment management, and event coordination. This office position requires a tech-savvy individual who is available 3-4 times a week and has strong technical skills and a passion for delivering a seamless user experience.
Grammarly’s engineers and researchers have the freedom to innovate and uncover breakthroughs—and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. You can hear more from our team on our technical blog.
As an IT Helpdesk Engineer, you will be the primary point of contact for managing events and large meetings, with the ability to access additional resources as needed. Your responsibilities include coordinating on-site vendor relationships for A/V services and office network infrastructure while facilitating asset management and coordination within the hub. Your participation in the planning and design of future hub expansions across Europe will help ensure a consistent and seamless experience for all of our hubs.

In this role, you will:

  • Provide first-level IT support to team members, including troubleshooting hardware and software issues, resolving network connectivity problems, and assisting with AV equipment setup and configuration.
  • Manage all events and large meetings, coordinating additional resources as necessary.
  • Maintain and manage IT assets in our office, including computers, laptops, printers, and AV equipment.
  • Provide hardware and software to existing team members and new hires.
  • Support ZOOM rooms in person and remotely.
  • Assist with installing, maintaining, and troubleshooting AV equipment, such as videoconferencing and sound systems.
  • Manage and document AV inventory, ensuring all equipment is in good condition.
  • Support end users with AV technology during meetings and presentations, ensuring a smooth and seamless experience.
  • Work closely with vendors and service providers to coordinate equipment repairs and maintenance.
  • Maintain accurate IT and AV support requests, resolutions, and equipment inventory records.
  • Stay up-to-date with the newest IT and AV trends and technologies to recommend improvements and enhancements.

QUALIFICATIONS

  • Has a bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Has experience in IT support, A/V equipment management, and event coordination.
  • Has a strong knowledge of macOS and Windows operating systems.
  • Has excellent troubleshooting and problem-solving skills.
  • Is driven to provide outstanding customer service and has excellent communication skills.
  • Excited to work independently and as part of an international team.
  • Detail-oriented and organized with strong documentation skills.
  • Has vendor management experience.
  • Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
  • Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.
Responsibilities
  • Provide first-level IT support to team members, including troubleshooting hardware and software issues, resolving network connectivity problems, and assisting with AV equipment setup and configuration.
  • Manage all events and large meetings, coordinating additional resources as necessary.
  • Maintain and manage IT assets in our office, including computers, laptops, printers, and AV equipment.
  • Provide hardware and software to existing team members and new hires.
  • Support ZOOM rooms in person and remotely.
  • Assist with installing, maintaining, and troubleshooting AV equipment, such as videoconferencing and sound systems.
  • Manage and document AV inventory, ensuring all equipment is in good condition.
  • Support end users with AV technology during meetings and presentations, ensuring a smooth and seamless experience.
  • Work closely with vendors and service providers to coordinate equipment repairs and maintenance.
  • Maintain accurate IT and AV support requests, resolutions, and equipment inventory records.
  • Stay up-to-date with the newest IT and AV trends and technologies to recommend improvements and enhancements
IT Helpdesk Engineer at Grammarly Inc
Berlin, Berlin, Germany - Full Time
Skills Needed
Computer Science, It Support, Communication Skills, Customer Service, Macos, Information Technology, Operating Systems, Customer Value, Equipment Management
Specialization
Information technology computer science or a related field
Qualification
Graduate
Junior Financial Analyst at MPS Group Inc
Farmington Hills, MI 48331, USA - Full Time
Skills Needed
Disabilities, Procedure Manuals, Groups, Business Correspondence
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Full Time Associate at Peacehold Inc
London, ON, Canada - Full Time
Skills Needed
Telephone Manner, Technical Proficiency, French, Interpersonal Skills, Management Skills, Communication Skills
Qualification
Diploma
Senior User Researcher, Growth Monetization at Grammarly Inc
Berlin, Berlin, Germany - Full Time
Skills Needed
Qualitative Research, Communication Skills, Spss, Stata, Survey Design, Groups, Data Manipulation, Customer Value, Research, Programming Languages, Monetization, User Experience, Growth Strategies
Qualification
Graduate
Financial Crimes Program Analyst New at Blockchaincom
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Specialization
Law finance or related field master’s degree is a plus
Qualification
Graduate
Sales Development Representative, German speaking at COUCHBASE INC
London, England, United Kingdom - Full Time
Skills Needed
Written Communication, Couchbase, Developers, Life Insurance, Architects, Snacks, Turn, Communication Skills, Cloud, Travel Insurance, Management Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Technical Lead, OTC at Blockchaincom
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
D365 Developer at Talentium Inc
Pasig, , Philippines - Full Time
Skills Needed
Business Systems, Communication Skills, Agile, Javascript, Finance, Business Logic, Oracle, Operations, Dynamics, Powerapps, Scrum, Plugins, English, Business Requirements, Microsoft Dynamics, Css, Relational Databases, Data Integration, Cloud Services, Data Modeling, Kanban
Specialization
Information technology engineering or other related fields
Qualification
BSc
Talent Acquisition Associate New at Blockchaincom
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Product Marketing Specialist, B2B at Blockchaincom
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Global Supply Analyst at Leadstack Inc
San Francisco, CA 94107, USA - Full Time
Skills Needed
Rfp, Interpersonal Skills, Analytical Skills, Rfi
Specialization
Management or a related field
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Board Certified Behavior Analyst (BCBA - Full-Time) at Potential Inc
Philadelphia, PA 19116, USA - Full Time
Skills Needed
Applied Behavior Analysis, Doctors, Functional Analysis, Acquisition Programs, Autism, Availability, One
Qualification
Graduate
Fullstack Software Engineer, Web at CGI Group Inc
Cundinamarca, Cundinamarca, Colombia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Åpen søknad - IT-konsulent i CGI Norge at CGI Group Inc
Oslo, Oslo, Norway - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Manager, Product Management at RocketRez Inc
Winnipeg, MB, Canada - Full Time
Skills Needed
Agile Methodologies, Complex Systems, Mapping Software, Product Management, Ticketing, Confluence, Hospitality Industry, Jira, Communication Skills
Qualification
Graduate
Mid-level iOS Engineer at Blockchaincom
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
RPA Analyst (m/f/d) at CGI Group Inc
20359 Hamburg, St. Pauli, Germany - Full Time
Skills Needed
Artificial Intelligence
Qualification
Graduate
Decor Consultant at VDK Group INc
Norwich, ON, Canada - Full Time
Skills Needed
Measurements, French, Interpersonal Skills, Customer Satisfaction, Vision Care, Time Management, Dental Care
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Licensed Water & Wastewater Operator – Pipe Inspection & Testing Technician at Backwoods Inc
Grassie, ON, Canada - Full Time
Skills Needed
Water Distribution, Ops
Specialization
Compile test reports certificates and documentation for city inspectors and engineers.
Qualification
Trade Certificate
Experience Required
Minimum 3 year(s)
Logistics / transport supervisor at Cascades inc.
Toronto, ON, Canada - Full Time
Skills Needed
N/A
Qualification
Graduate
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