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Customer Success Manager III at Sinch
, Biliran, Philippines - Full Time
Skills Needed
Customer Retention, Customer Health Monitoring, Expansion Strategy, Issue Resolution, Cross Functional Leadership, Mentoring, Data Analysis, Saas Business Model, Stakeholder Management, Problem Solving, Interpersonal Communication, Customer Experience Management
Specialization
Requires a minimum of 3 years of experience in customer success, specifically within the SaaS or SMB sectors. Candidates must demonstrate strong analytical skills, a customer-centric mindset, and proven leadership abilities.
Experience Required
Minimum 2 year(s)
Fraud & Compliance Analyst II at Sinch
Kalmar, Kalmar County, Sweden - Full Time
Skills Needed
Fraud Prevention, Fraud Detection, Data Analysis, Telecommunications, Messaging Systems, Tableau, Grafana, Application Monitoring, Logging Tools, Problem Solving, Critical Thinking, Technical Documentation, Cross Functional Collaboration, Risk Mitigation, Ait Detection, Phishing Prevention
Specialization
Candidates should have a degree in Computer Science or equivalent experience, with a strong background in telecommunications and messaging system vulnerabilities. Proficiency in data analysis and visualization tools like Tableau and Grafana is required.
Experience Required
Minimum 2 year(s)
Intern at Sinch
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Outbound Calling, Lead Qualification, Crm, Interpersonal Skills, Persuasion, Communication Skills, Account Based Outreach, Market Research, Relationship Building, Goal Orientation
Specialization
Candidates must hold an MBA from a recognized institution and demonstrate a proactive learning attitude. Strong communication, persuasion, and interpersonal skills are required for a minimum internship duration of 6 months.
Sr. Technical Program Manager at Sinch
Atlanta, Georgia, United States - Full Time
Skills Needed
Program Management, Project Management, Cross Functional Leadership, Stakeholder Management, Agile Methodology, Waterfall Methodology, Risk Management, Solution Architecture, Api Integration, Executive Reporting, Delivery Governance, Raci Models, Change Control, Technical Fluency, Strategic Planning, Problem Solving
Specialization
Requires 7+ years of program management experience, including at least 3 years in consulting or professional services. Must have a proven track record of leading large-scale technology delivery programs with 20+ stakeholders using Agile and Waterfall methodologies.
Experience Required
Minimum 5 year(s)
Facilities Operations IV at Sinch
Bengaluru, karnataka, India - Full Time
Skills Needed
Facilities Management, Workplace Operations, Employee Transport Management, Vendor Management, Budget Forecasting, Hse Compliance, Stakeholder Management, Event Coordination, Procurement, Contract Management, Ms Office, Interpersonal Communication, Organizational Skills, Problem Solving, Administrative Management, Sla Monitoring
Specialization
Requires a full-time bachelor's degree and over 5 years of experience in facilities management, including specific expertise in transport and core facility operations. Must possess strong knowledge of HSE regulations and proficiency in MS Office.
Experience Required
Minimum 5 year(s)
Customer Support Representative II at Sinch
, Biliran, Philippines - Full Time
Skills Needed
Customer Support, Multi Tasking, Time Management, Critical Thinking, Problem Solving, Crm Systems, Online Chat Support, Written Communication, Verbal Communication
Specialization
Requires a proven history of providing exceptional customer support and strong problem-solving abilities. Candidates should possess excellent communication skills and familiarity with CRM or online chat environments.
Experience Required
Minimum 2 year(s)
Service Operations Engineer III at Sinch
Bengaluru, karnataka, India - Full Time
Skills Needed
Mm7 Interface, Mm4 Interface, Mms Architecture, Tcp/Ip, Http/Https, Dns, Aws, Kubernetes, Docker, Ansible, Python, Sql, Linux/Unix, Troubleshooting, Ai Integration, Provisioning
Specialization
Requires a Bachelor's or Master's degree in Computer Science or Telecommunications with 5-7+ years of experience in MMS systems. Must possess deep expertise in MM7/MM4 interfaces, cloud technologies, and Python programming.
Experience Required
Minimum 5 year(s)
Sr Sales Enablement Manager at Sinch
, , Czechia - Full Time
Skills Needed
Sales Enablement, Facilitation, Sales Coaching, Stakeholder Management, B2b Sales, Adult Learning Principles, Cross Cultural Communication, Sales Methodology, Salesforce, Gong, Lms, Presentation Skills, Performance Coaching, Strategic Planning, Training Delivery, Ai Tools
Specialization
Candidates need 5+ years of combined experience in customer-facing B2B sales and sales enablement roles. Proficiency in English is required, with a valid Czech Republic or EU/EEA work permit.
Experience Required
Minimum 5 year(s)
Account Manager I at Sinch
, Biliran, Philippines - Full Time
Skills Needed
Lead Generation, Prospecting, Lead Qualification, Product Demonstrations, Pipeline Management, Deal Closing, B2b Business Development, Crm Proficiency, Cloud Communications, Saas Sales, English Communication, Account Management
Specialization
Candidates need 2-4 years of experience in B2B sales or account management, preferably within the technology or CPaaS sector. Strong English communication skills and proficiency with CRM systems like Salesforce are required.
Experience Required
Minimum 2 year(s)
Sr Financial Services Business Development Manager at Sinch
, Georgia, United States - Full Time
Skills Needed
Commercial Strategy, Business Development, Financial Technology, Go To Market Strategy, Customer Segmentation, Value Proposition Development, Stakeholder Management, Strategic Planning, Market Analysis, Product Enablement, Cross Functional Leadership, Relationship Building
Specialization
Requires a minimum of 8 years of experience in the technology sector, specifically within financial technology, with several years in a leadership role. Must possess a deep understanding of the payments and financial sector and the ability to develop and execute scalable commercial strategies.
Experience Required
Minimum 10 year(s)
Product Designer at Sinch
Antwerp, Antwerp, Belgium - Full Time
Skills Needed
Product Design, Ux Research, Ui Design, Figma, Conversational Ai, B2b Saas, Design Strategy, Interaction Design, Visual Systems, Usability Testing, Design Systems, Problem Framing, Stakeholder Management, Analytical Thinking, Llm Product Design, Growth Mechanics
Specialization
Extensive experience in B2B SaaS product design with a focus on complex workflows or AI, and expert-level Figma proficiency. Requires a strong portfolio demonstrating strategic thinking and the ability to lead UX discovery and research initiatives.
Experience Required
Minimum 5 year(s)
Product Designer at Sinch
Antwerp, Antwerp, Belgium - Full Time
Skills Needed
B2b Saas Design, Figma, Design Systems, Interaction Design, Visual Design, User Research, Product Discovery, Conversational Ai Design, Typography, Layout Design, Problem Framing, Prototyping
Specialization
Candidates must have experience designing B2B SaaS products and be fluent in Figma and design systems. A strong portfolio demonstrating problem-solving skills and a focus on outcome-driven impact is required.
Experience Required
Minimum 2 year(s)
Account Manager I at Sinch
, Biliran, Philippines - Full Time
Skills Needed
Saas Sales, Pipeline Management, Lead Qualification, Product Demonstrations, Consultative Selling, Negotiation, Objection Handling, Crm Management, Customer Relationship Management, Outbound Outreach, Account Expansion, English Communication
Specialization
Requires 3-5 years of proven experience in SaaS or technology sales with strong consultative selling skills. Must be proficient in managing sales pipelines and communicating effectively with US-based business decision-makers.
Experience Required
Minimum 2 year(s)
Customer Success Manager II at Sinch
Statesboro, Georgia, United States - Full Time
Skills Needed
Churn Prevention, Customer Relationship Management, Success Planning, Stakeholder Alignment, Resource Savvy, Account Planning, Usage Data Interpretation, Cross Functional Collaboration, Customer Lifecycle Management, Consultative Engagement
Specialization
Requires a bachelor's degree and at least 2 years of experience in telecommunications, mobile messaging, or a related technology field. Must possess strong interpersonal communication skills and proficiency with CRM and Customer Success platforms.
Experience Required
Minimum 2 year(s)
Revenue Operations Manager II at Sinch
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Ms Excel, Google Sheets, Powerpoint, Power Bi, Data Analysis, Deal Desk, Sales Operations, Collections Management, Billing, Legal Coordination, Mis Reporting, Process Improvement, Problem Solving, Organizational Skills, Written Communication, Verbal Communication
Specialization
Requires a bachelor's degree in Business, Finance, Operations, or Engineering with at least 5 years of experience in Sales Operations. Proficiency in reporting tools like Power BI and MS Excel is essential, along with strong analytical and communication skills.
Experience Required
Minimum 5 year(s)
Sr Commercial Product Manager at Sinch
, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Go To Market Strategy, Product Management, Stakeholder Management, Rcs, Whatsapp, Sms, Commercial Guidance, Analytical Skills, Collaboration, Presales, Carrier Relations, Cpaas
Specialization
Requires 5 to 10 years of experience in product management or presales within the CPaaS or operator sector. Must possess deep knowledge of the APAC enterprise messaging ecosystem and messaging channels like RCS and WhatsApp.
Experience Required
Minimum 5 year(s)
Head of Sales at Brinc
Ho Chi Minh City, , Vietnam - Full Time
Skills Needed
B2b Sales, Business Development, Partnership Management, Revenue Generation, Deal Closing, Presentation Skills, Communication Skills, Negotiation Skills, Crm Management, Sales Strategy, Pipeline Management, Proposal Preparation, Contract Negotiation
Specialization
Requires over 5 years of B2B sales or partnership experience with a strong professional network in Vietnam. Must possess excellent communication and negotiation skills in both Vietnamese and English.
Experience Required
Minimum 5 year(s)
Senior Sales Executive, New Business at Sinch
Sydney, New South Wales, Australia - Full Time
Skills Needed
Prospecting, Opportunity Development, Value Proposition, Pricing Negotiation, Contract Negotiation, Market Intelligence, Vertical Intelligence, Client Discovery, Lead Qualification, Crm Management, Written Communication, Verbal Communication, Solution Positioning, Sales Strategy, Business Development, Outreach
Specialization
Requires experience in sales, business development, or prospecting roles with excellent communication skills. Candidates must be self-driven, comfortable with high activity targets, and possess a proactive mindset regarding customer needs.
Experience Required
Minimum 2 year(s)
Service Implementation Specialist at Sinch
Singapore, , Singapore - Full Time
Skills Needed
Telecom, Messaging, It Services, Crm, Jira, Service Desk Tools, Organizational Skills, Multitasking, Attention To Detail, English, Ai Powered Tools, Sms, Rcs, Wireless Carrier Processes, Cross Functional Collaboration
Specialization
The ideal candidate has prior experience in telecom, messaging, or IT services and is comfortable working in a structured operational environment. Strong organizational skills, attention to detail, and proficiency with web-based systems like CRM or Jira are required.
Experience Required
Minimum 2 year(s)
Account Manager III at Sinch
Chennai, tamil nadu, India - Full Time
Skills Needed
Key Account Management, B2b Sales, Corporate Sales, Direct Field Sales, Cpaas, Solution Selling, Relationship Management, Business Development, Analytical Skills, Quantitative Skills, Communication Skills, Needs Analysis, Cost Benefit Analysis, Customer Satisfaction, Sales Targeting, Strategic Planning
Specialization
Candidates must have 4 to 6 years of experience in key account management and B2B corporate sales. An MBA from a recognized institute and a strong background in technology or software sales are required.
Experience Required
Minimum 5 year(s)
Customer Success Manager III at Sinch
, Biliran, Philippines -
Full Time

Start Date

Immediate

Expiry Date

28 Sep, 26

Salary

0.0

Posted On

30 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Retention, Customer Health Monitoring, Expansion Strategy, Issue Resolution, Cross-functional Leadership, Mentoring, Data Analysis, SaaS Business Model, Stakeholder Management, Problem Solving, Interpersonal Communication, Customer Experience Management

Industry

IT Services and IT Consulting

Description
Customer Success Manager III - Sinch Philippines   Why do we have this role? As Sinch continues to scale and transform its Customer Success function, the Customer Success Manager III plays a critical leadership role in delivering exceptional customer experiences, driving retention outcomes, and achieving sustainable growth across our SMB portfolio. This role builds on the core responsibilities of a Customer Success Manager, with expanded scope and impact. You will manage a portfolio that includes high-touch and complex accounts, ensuring timely and high-quality engagement for both allocated and inbound customers. You will also identify and deliver expansion opportunities that uplift GP and drive long-term value. As a senior member of the team, you will lead special cross-functional initiatives, act as a mentor and escalation point for junior CSMs and help onboard and support new team members. Your deep knowledge of Sinch’s systems, products, and culture will position you to represent the team in internal stakeholder meetings and critical customer conversations. Ultimately, you will play a pivotal role in shaping both the customer journey and the future of the SMB Customer Success function at Sinch.   What do you do in the role? * Customer Retention: Actively retain and renew customers by ensuring a positive experience throughout the life cycle * Customer Health Monitoring: Regularly assess and monitor the overall health and satisfaction of the customer base * Identify Expansion Opportunities: Proactively identify expansion opportunities - Support customers through the process for upgrading or adding additional requirements to existing contracts * Facilitate Issue Resolution: Gather customer feedback and facilitate timely issue resolution * Voice of the Customer: Be a key stakeholder and ‘Voice of the customer’ for product roadmap development * Gainsight: Respond promptly to Gainsight-driven call-to-actions, addressing risks and seizing opportunities within the customer base * Ownership of high touch / complex accounts * Ability to lead and deliver cross-functional special projects * Responsibility to onboard and support new team members * Act as a mentor and escalation point for junior team members * Drive initiatives that contribute to team growth, process improvement, and retention * Represent the team in internal stakeholder meetings or customer escalations as needed   How success will be measured * Portfolio GP * Retention of portfolio * Expansion of revenue in accounts through cross-sell and up-sell * Customer Health Metrics * Successful execution and impact of cross-functional projects * Effectiveness in mentoring and supporting junior team members * Contribution to team growth, process improvement, and overall team retention initiatives * Positive outcomes and feedback from representing the team in stakeholder meetings and customer escalations   What experience/qualities you need to bring with you * Experience: Minimum of 3 years of experience in customer success roles, preferably in the SaaS and/or SMB space. * SaaS Knowledge: Strong understanding of the SaaS business model and familiarity with customer success methodologies and best practices. * Performance: Proven ability to overachieve KPI’s * Analytical Skills: Excellent analytical and problem-solving abilities, with proficiency in data analysis and using insights to drive business decisions. * Customer-Centric Mindset: A customer-centric approach with a deep commitment to delivering exceptional customer experiences and driving customer success. * Communication: Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and engage with customers. * Leadership: Proven ability to lead and mentor a team, fostering a positive and performance-driven work culture. * Growth Mindset: Thrive in a dynamic environment, demonstrating adaptability, resilience, and a willingness to take initiative.   What we promise to give you * Sinch Philippines Regional Benefits (including Perks and Benefits) * Coaching and career development support, including access to a range of online professional development courses. * Access to our Employee Assistance Program   SinchSaaS Values * Dream Big: We make the impossible possible by dreaming big to solve our customers’ problems and improve their businesses. Great things happen when we dare to challenge the status quo and find creative new ways to wow them. Driven by curiosity, we believe there is no such thing as failure, only continuous learning, and development. Having big, crazy, ambitious goals drives our success. * Win Together: Great teams work faster and better together – creating meaningful impact for customers. Together as one global team, in close collaboration with our customers, we embrace diversity, meritocracy and care about every single individual. We build trust through open and honest relationships. It’s all about the team: being inclusive, respectful, and sharing our knowledge to empower all for personal growth. We collaborate, have fun and are stronger together. * Keep it Simple: Sinch means simple and easy. It’s how we want customers to feel when dealing with us: uncomplicated, down-to-earth, and useful. Things stay simple when you are honest, open and act with integrity. Cut the fluff and talk straight! This also means spending our time and money wisely on things that really count. Eyes on the horizon, feet on the ground. * Make it Happen: We make things happen and make them matter – for our customers and the world. We are “doers” who value getting results and don’t overthink matters. We stay accountable for our actions, apply the highest ethical standards to set ourselves apart and always deliver. If we’re not making an impact, we rethink the approach. Structure helps us, bureaucracy and excuses do not. No putting things off – let’s get it done now.  
Responsibilities
Manage a portfolio of high-touch SMB accounts to drive retention, customer health, and revenue expansion. Lead cross-functional initiatives and provide mentorship and onboarding support for junior Customer Success Managers.
Customer Success Manager III at Sinch
, Biliran, Philippines - Full Time
Skills Needed
Customer Retention, Customer Health Monitoring, Expansion Strategy, Issue Resolution, Cross Functional Leadership, Mentoring, Data Analysis, Saas Business Model, Stakeholder Management, Problem Solving, Interpersonal Communication, Customer Experience Management
Specialization
Requires a minimum of 3 years of experience in customer success, specifically within the SaaS or SMB sectors. Candidates must demonstrate strong analytical skills, a customer-centric mindset, and proven leadership abilities.
Experience Required
Minimum 2 year(s)
Fraud & Compliance Analyst II at Sinch
Kalmar, Kalmar County, Sweden - Full Time
Skills Needed
Fraud Prevention, Fraud Detection, Data Analysis, Telecommunications, Messaging Systems, Tableau, Grafana, Application Monitoring, Logging Tools, Problem Solving, Critical Thinking, Technical Documentation, Cross Functional Collaboration, Risk Mitigation, Ait Detection, Phishing Prevention
Specialization
Candidates should have a degree in Computer Science or equivalent experience, with a strong background in telecommunications and messaging system vulnerabilities. Proficiency in data analysis and visualization tools like Tableau and Grafana is required.
Experience Required
Minimum 2 year(s)
Intern at Sinch
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Outbound Calling, Lead Qualification, Crm, Interpersonal Skills, Persuasion, Communication Skills, Account Based Outreach, Market Research, Relationship Building, Goal Orientation
Specialization
Candidates must hold an MBA from a recognized institution and demonstrate a proactive learning attitude. Strong communication, persuasion, and interpersonal skills are required for a minimum internship duration of 6 months.
Sr. Technical Program Manager at Sinch
Atlanta, Georgia, United States - Full Time
Skills Needed
Program Management, Project Management, Cross Functional Leadership, Stakeholder Management, Agile Methodology, Waterfall Methodology, Risk Management, Solution Architecture, Api Integration, Executive Reporting, Delivery Governance, Raci Models, Change Control, Technical Fluency, Strategic Planning, Problem Solving
Specialization
Requires 7+ years of program management experience, including at least 3 years in consulting or professional services. Must have a proven track record of leading large-scale technology delivery programs with 20+ stakeholders using Agile and Waterfall methodologies.
Experience Required
Minimum 5 year(s)
Facilities Operations IV at Sinch
Bengaluru, karnataka, India - Full Time
Skills Needed
Facilities Management, Workplace Operations, Employee Transport Management, Vendor Management, Budget Forecasting, Hse Compliance, Stakeholder Management, Event Coordination, Procurement, Contract Management, Ms Office, Interpersonal Communication, Organizational Skills, Problem Solving, Administrative Management, Sla Monitoring
Specialization
Requires a full-time bachelor's degree and over 5 years of experience in facilities management, including specific expertise in transport and core facility operations. Must possess strong knowledge of HSE regulations and proficiency in MS Office.
Experience Required
Minimum 5 year(s)
Customer Support Representative II at Sinch
, Biliran, Philippines - Full Time
Skills Needed
Customer Support, Multi Tasking, Time Management, Critical Thinking, Problem Solving, Crm Systems, Online Chat Support, Written Communication, Verbal Communication
Specialization
Requires a proven history of providing exceptional customer support and strong problem-solving abilities. Candidates should possess excellent communication skills and familiarity with CRM or online chat environments.
Experience Required
Minimum 2 year(s)
Service Operations Engineer III at Sinch
Bengaluru, karnataka, India - Full Time
Skills Needed
Mm7 Interface, Mm4 Interface, Mms Architecture, Tcp/Ip, Http/Https, Dns, Aws, Kubernetes, Docker, Ansible, Python, Sql, Linux/Unix, Troubleshooting, Ai Integration, Provisioning
Specialization
Requires a Bachelor's or Master's degree in Computer Science or Telecommunications with 5-7+ years of experience in MMS systems. Must possess deep expertise in MM7/MM4 interfaces, cloud technologies, and Python programming.
Experience Required
Minimum 5 year(s)
Sr Sales Enablement Manager at Sinch
, , Czechia - Full Time
Skills Needed
Sales Enablement, Facilitation, Sales Coaching, Stakeholder Management, B2b Sales, Adult Learning Principles, Cross Cultural Communication, Sales Methodology, Salesforce, Gong, Lms, Presentation Skills, Performance Coaching, Strategic Planning, Training Delivery, Ai Tools
Specialization
Candidates need 5+ years of combined experience in customer-facing B2B sales and sales enablement roles. Proficiency in English is required, with a valid Czech Republic or EU/EEA work permit.
Experience Required
Minimum 5 year(s)
Account Manager I at Sinch
, Biliran, Philippines - Full Time
Skills Needed
Lead Generation, Prospecting, Lead Qualification, Product Demonstrations, Pipeline Management, Deal Closing, B2b Business Development, Crm Proficiency, Cloud Communications, Saas Sales, English Communication, Account Management
Specialization
Candidates need 2-4 years of experience in B2B sales or account management, preferably within the technology or CPaaS sector. Strong English communication skills and proficiency with CRM systems like Salesforce are required.
Experience Required
Minimum 2 year(s)
Sr Financial Services Business Development Manager at Sinch
, Georgia, United States - Full Time
Skills Needed
Commercial Strategy, Business Development, Financial Technology, Go To Market Strategy, Customer Segmentation, Value Proposition Development, Stakeholder Management, Strategic Planning, Market Analysis, Product Enablement, Cross Functional Leadership, Relationship Building
Specialization
Requires a minimum of 8 years of experience in the technology sector, specifically within financial technology, with several years in a leadership role. Must possess a deep understanding of the payments and financial sector and the ability to develop and execute scalable commercial strategies.
Experience Required
Minimum 10 year(s)
Product Designer at Sinch
Antwerp, Antwerp, Belgium - Full Time
Skills Needed
Product Design, Ux Research, Ui Design, Figma, Conversational Ai, B2b Saas, Design Strategy, Interaction Design, Visual Systems, Usability Testing, Design Systems, Problem Framing, Stakeholder Management, Analytical Thinking, Llm Product Design, Growth Mechanics
Specialization
Extensive experience in B2B SaaS product design with a focus on complex workflows or AI, and expert-level Figma proficiency. Requires a strong portfolio demonstrating strategic thinking and the ability to lead UX discovery and research initiatives.
Experience Required
Minimum 5 year(s)
Product Designer at Sinch
Antwerp, Antwerp, Belgium - Full Time
Skills Needed
B2b Saas Design, Figma, Design Systems, Interaction Design, Visual Design, User Research, Product Discovery, Conversational Ai Design, Typography, Layout Design, Problem Framing, Prototyping
Specialization
Candidates must have experience designing B2B SaaS products and be fluent in Figma and design systems. A strong portfolio demonstrating problem-solving skills and a focus on outcome-driven impact is required.
Experience Required
Minimum 2 year(s)
Account Manager I at Sinch
, Biliran, Philippines - Full Time
Skills Needed
Saas Sales, Pipeline Management, Lead Qualification, Product Demonstrations, Consultative Selling, Negotiation, Objection Handling, Crm Management, Customer Relationship Management, Outbound Outreach, Account Expansion, English Communication
Specialization
Requires 3-5 years of proven experience in SaaS or technology sales with strong consultative selling skills. Must be proficient in managing sales pipelines and communicating effectively with US-based business decision-makers.
Experience Required
Minimum 2 year(s)
Customer Success Manager II at Sinch
Statesboro, Georgia, United States - Full Time
Skills Needed
Churn Prevention, Customer Relationship Management, Success Planning, Stakeholder Alignment, Resource Savvy, Account Planning, Usage Data Interpretation, Cross Functional Collaboration, Customer Lifecycle Management, Consultative Engagement
Specialization
Requires a bachelor's degree and at least 2 years of experience in telecommunications, mobile messaging, or a related technology field. Must possess strong interpersonal communication skills and proficiency with CRM and Customer Success platforms.
Experience Required
Minimum 2 year(s)
Revenue Operations Manager II at Sinch
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Ms Excel, Google Sheets, Powerpoint, Power Bi, Data Analysis, Deal Desk, Sales Operations, Collections Management, Billing, Legal Coordination, Mis Reporting, Process Improvement, Problem Solving, Organizational Skills, Written Communication, Verbal Communication
Specialization
Requires a bachelor's degree in Business, Finance, Operations, or Engineering with at least 5 years of experience in Sales Operations. Proficiency in reporting tools like Power BI and MS Excel is essential, along with strong analytical and communication skills.
Experience Required
Minimum 5 year(s)
Sr Commercial Product Manager at Sinch
, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Go To Market Strategy, Product Management, Stakeholder Management, Rcs, Whatsapp, Sms, Commercial Guidance, Analytical Skills, Collaboration, Presales, Carrier Relations, Cpaas
Specialization
Requires 5 to 10 years of experience in product management or presales within the CPaaS or operator sector. Must possess deep knowledge of the APAC enterprise messaging ecosystem and messaging channels like RCS and WhatsApp.
Experience Required
Minimum 5 year(s)
Head of Sales at Brinc
Ho Chi Minh City, , Vietnam - Full Time
Skills Needed
B2b Sales, Business Development, Partnership Management, Revenue Generation, Deal Closing, Presentation Skills, Communication Skills, Negotiation Skills, Crm Management, Sales Strategy, Pipeline Management, Proposal Preparation, Contract Negotiation
Specialization
Requires over 5 years of B2B sales or partnership experience with a strong professional network in Vietnam. Must possess excellent communication and negotiation skills in both Vietnamese and English.
Experience Required
Minimum 5 year(s)
Senior Sales Executive, New Business at Sinch
Sydney, New South Wales, Australia - Full Time
Skills Needed
Prospecting, Opportunity Development, Value Proposition, Pricing Negotiation, Contract Negotiation, Market Intelligence, Vertical Intelligence, Client Discovery, Lead Qualification, Crm Management, Written Communication, Verbal Communication, Solution Positioning, Sales Strategy, Business Development, Outreach
Specialization
Requires experience in sales, business development, or prospecting roles with excellent communication skills. Candidates must be self-driven, comfortable with high activity targets, and possess a proactive mindset regarding customer needs.
Experience Required
Minimum 2 year(s)
Service Implementation Specialist at Sinch
Singapore, , Singapore - Full Time
Skills Needed
Telecom, Messaging, It Services, Crm, Jira, Service Desk Tools, Organizational Skills, Multitasking, Attention To Detail, English, Ai Powered Tools, Sms, Rcs, Wireless Carrier Processes, Cross Functional Collaboration
Specialization
The ideal candidate has prior experience in telecom, messaging, or IT services and is comfortable working in a structured operational environment. Strong organizational skills, attention to detail, and proficiency with web-based systems like CRM or Jira are required.
Experience Required
Minimum 2 year(s)
Account Manager III at Sinch
Chennai, tamil nadu, India - Full Time
Skills Needed
Key Account Management, B2b Sales, Corporate Sales, Direct Field Sales, Cpaas, Solution Selling, Relationship Management, Business Development, Analytical Skills, Quantitative Skills, Communication Skills, Needs Analysis, Cost Benefit Analysis, Customer Satisfaction, Sales Targeting, Strategic Planning
Specialization
Candidates must have 4 to 6 years of experience in key account management and B2B corporate sales. An MBA from a recognized institute and a strong background in technology or software sales are required.
Experience Required
Minimum 5 year(s)