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Aarorn Technologies Inc Jobs overseas

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Customer Success Manager III at Sinch
, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Success, Inside Sales, Saas, Consultative Skills, Client Partnerships, Metrics, Data Driven Engagement, Results Oriented, Growth Mindset, Ownership, Customer Outcomes
Specialization
Candidates should have 3+ years of experience in Customer Success or Inside Sales, preferably in a fast-paced SaaS environment. A strong passion for service, consultative skills, and a results-oriented mindset are essential.
Experience Required
Minimum 2 year(s)
Billing Analyst III at Sinch
, karnataka, India - Full Time
Skills Needed
Billing, Accounts Receivable, Finance, Data Analysis, Excel, Reconciliation, Revenue Recognition, Stakeholder Management, Communication, Internal Controls, Reporting, Data Integrity, Process Improvement, Automation
Specialization
Candidates must have at least 5 years of experience in billing or finance and possess a degree in Commerce or Finance. Strong proficiency in Excel, high attention to detail, and experience in a global business environment are essential.
Experience Required
Minimum 5 year(s)
Customer Success Manager at Sinch
, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Success Management, Customer Retention, Customer Growth, Process Driven, Gainsight, Salesforce, Project Management, Contract Negotiation, Revenue Growth, Subscription Revenue, Client Proposals, Technical Communication, Time Management, Critical Thinking, Analytical Skills, Email Delivery
Specialization
Candidates must have over 5 years of client-facing experience within technology or SaaS solutions, along with a technical understanding of email and email delivery. Essential skills include the ability to build strong relationships, excellent communication, strong project management, and experience using Gainsight and Salesforce.
Experience Required
Minimum 5 year(s)
Tech Customer Support Administrator IV at Sinch
London, England, United Kingdom - Full Time
Skills Needed
Mandarin, Technical Support, Sip Protocol, Voice Technologies, Api, Troubleshooting, Data Analysis, Incident Management, Routing Configuration, Service Delivery, Traffic Monitoring, Automation, Communication, Problem Solving, Multitasking
Specialization
Candidates must be fluent in Mandarin and possess at least 3 years of experience in a technical support or service delivery role. A strong background in telecommunications, specifically with SIP protocol and APIs, is required.
Experience Required
Minimum 2 year(s)
Mgr, Engineering at Sinch
, , United States - Full Time
Skills Needed
Engineering Management, Mentoring, Hiring, Onboarding, Performance Management, Architecture Design, Agile, Ci/Cd, Nosql Databases, Distributed Systems, Restful Apis, Communication, Scripting, Python, Bash, Talent Retention
Specialization
Candidates must have 5+ years of software development experience and 3+ years in engineering management or tech lead roles, demonstrating success in growing engineers and delivering complex projects. Required technical experience includes Agile, CI/CD, NoSQL databases, highly scalable distributed systems, and RESTful APIs.
Experience Required
Minimum 5 year(s)
Business Development Representative - Ecosystems at Sinch
London, England, United Kingdom - Full Time
Skills Needed
Outbound Sales, Partner Management, Saas Selling, Lead Qualification, Crm Proficiency, Ecosystem Intelligence, Co Sell Motions, Marketplace Targeting, Discovery Skills, Communication Skills, Research Skills, Pipeline Management, Stakeholder Influence, Strategic Prospecting, Account Mapping
Specialization
Candidates must have a bachelor's degree and at least 2 years of experience in outbound sales, partnerships, or SaaS environments. Strong communication, research, and CRM skills are essential for success in this ecosystem-focused role.
Experience Required
Minimum 2 year(s)
Operator Relations Account Manager at Sinch
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Account Management, Relationship Building, Business Development, Messaging (Sms/Rcs), Contract Management, Pipeline Management, Commercial Targets, Stakeholder Management, Technical Coordination, Billing, Settlement, Routing, Market Analysis, Regulatory Knowledge, A2p Monetisation, Deal Closing
Specialization
Candidates must possess at least three years of commercial experience within the messaging ecosystem, dealing directly with Mobile Operators, along with a proven record of developing new business. Essential requirements include a clear understanding of the messaging ecosystem, strong business acumen for complex deals, and the ability to work effectively across cultural differences in a global organization.
Experience Required
Minimum 2 year(s)
Application Support Administrator at Sinch
San Antonio, Texas, United States - Full Time
Skills Needed
Customer Support, Technical Aptitude, Email Protocols, Smtp, Pop, Imap, Mime Standards, Email Deliverability, Spf, Dkim, Spam Filtering, Programming Languages, Rest Apis, Cloud Computing, Operating Systems, Documentation
Specialization
Requires at least one year of related experience and a foundational understanding of email delivery protocols and cloud technologies. Candidates must possess strong communication skills and the ability to work a flexible schedule including weekends.
IT Support Technician V at Sinch
Bengaluru, karnataka, India - Full Time
Skills Needed
Windows, Macos, Microsoft 365, Azure, Active Directory, Android, Ios, Hardware Troubleshooting, Software Troubleshooting, Technical Support, Identity And Access Management, It Infrastructure, Device Management, Problem Solving, Communication
Specialization
Candidates must have 2-3 years of experience in IT support and possess strong knowledge of Windows, macOS, Microsoft 365, Azure, and Active Directory. An IT degree or equivalent technical education is required, along with excellent troubleshooting skills and English proficiency.
Experience Required
Minimum 2 year(s)
Innovation Manager at Brinc
Seoul, , South Korea - Full Time
Skills Needed
Program Management, Ecosystem Building, Startup Mentoring, Client Relationship Management, Proposal Development, Program Design, Training Delivery, Client Satisfaction, Program Refinement, Customized Program Design, Methodology Development, Operational Efficiency, Financial Efficiency, Performance Monitoring, Team Leadership, Market Research
Specialization
Candidates must have a proven track record in designing and managing innovation programs, incubators, or accelerators, along with 3-5 years of experience in innovation, program management, or business development. A Bachelor's degree in a relevant field is required, and proficiency in tools like Google Suite, Airtable, and Notion is necessary, along with native Korean and fluent English.
Experience Required
Minimum 2 year(s)
Sr Business Systems Engineer at Sinch
Bengaluru, karnataka, India - Full Time
Skills Needed
Sharepoint Online, Microsoft Teams, Microsoft 365, Powershell, Pnp Powershell, Microsoft Graph, Spfx, Information Architecture, Managed Metadata, Search Schema, Permissions, Document Management, Automation, Configuration, Troubleshooting, Apis
Specialization
The ideal candidate is an experienced, hands-on engineer with strong expertise in SharePoint Online and Microsoft Teams, requiring 5+ years of experience and deep knowledge of the Microsoft 365 ecosystem. Essential technical skills include strong proficiency in PowerShell, PnP PowerShell, Microsoft Graph, and preferably SPFx, alongside expertise in SharePoint information architecture and governance.
Experience Required
Minimum 5 year(s)
Sr Partner Manager, Hyperscaler at Sinch
, New York, United States - Full Time
Skills Needed
Partner Management, Channel Sales, Business Development, Hyperscaler Alliances, Co Sell, Resale, Referral Management, Crm, Partner Portals, Relationship Building, Sales Handoff, Pipeline Tracking, Partner Enablement, Omni Channel Campaigns, Api Management
Specialization
Candidates must have a minimum of 5 years in partner management, channel sales, or business development within the tech/SaaS space, specifically managing strategic alliances with Hyperscalers like Google, Amazon, or Microsoft. Strong organizational skills, experience with Hyperscaler partner programs/portals, and excellent relationship-building capabilities are essential.
Experience Required
Minimum 5 year(s)
Sr Accountant at Sinch
Bengaluru, karnataka, India - Full Time
Skills Needed
Excel, General Ledger, Month End Close, Financial Statement Preparation, Account Reconciliations, Variance Analysis, Cogs Reporting, Master Data Maintenance, System Configurations, Audit Support, Troubleshooting, Critical Thinking, Communication, Process Automation, Compliance Mindset, Port Recovery Credits
Specialization
Candidates must possess over 10 years of experience, demonstrating strong proficiency in Microsoft Excel for complex financial data analysis and reconciliation. Key requirements include the ability to work independently, manage priorities under pressure, and possess excellent English communication skills.
Experience Required
Minimum 10 year(s)
Performance Marketing Manager at Sinch
, Texas, United States - Full Time
Skills Needed
Performance Marketing, Analytics, Ga4, Google Tag Manager, Google Ads, Meta Ads, Search Console, Cro, Data Analysis, B2b Saas, Conversion Optimization, Collaboration, Reporting, Campaign Management, Seo, Creative Coordination
Specialization
Candidates should have 4-7+ years of experience in performance marketing or analytics, with expertise in tools like GA4 and Google Ads. A strong analytical ability and experience with B2B SaaS funnels and conversion metrics are also required.
Experience Required
Minimum 5 year(s)
Partner Acquisition Manager at Sinch
Puumala, South Savo, Finland - Full Time
Skills Needed
Lead Generation, Sales, Communication, Negotiation, Interpersonal Skills, Crm Software, Problem Solving, Decision Making, Consultative Approach, Self Motivated, Results Oriented, Saas, Cpaas, Telecommunications
Specialization
Candidates should have proven experience in customer acquisition or lead generation, along with excellent communication and negotiation skills. A background in the SaaS, CPaaS, or telecommunications industry is preferred, along with familiarity with CRM software.
Experience Required
Minimum 5 year(s)
Software Engineer - Developer Experience SDK (Node.js) at Sinch
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Typescript, Node.Js, Rest Api, Npm, Ci/Cd, Asynchronous Programming, Sdk Development, Openapi, Python, Java, Problem Solving, Documentation, Developer Experience, Usability, Error Handling, Testing
Specialization
Candidates should have over 5 years of experience in TypeScript and Node.js development, with a strong understanding of REST API design. Familiarity with SDK development and modern TypeScript features is a plus.
Experience Required
Minimum 5 year(s)
Software Engineer - Developer Experience (Java) at Sinch
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Java Sdk Development, Sdk Generation Tooling, Openapi Specifications, Api Design, Developer Experience (Dx), Rest Apis, Build Systems, Dependency Management, Testing Strategies, Ci/Cd Pipelines, Backward Compatibility, Mustache Templates, Code Generation Frameworks, Usability, Api Contracts, English Fluency
Specialization
Candidates must have 5+ years of professional software development experience with strong proficiency in Java, including experience designing and maintaining SDKs or developer-facing APIs. A solid understanding of REST APIs, API contracts, and experience with Java build systems and code generation tools are essential.
Experience Required
Minimum 5 year(s)
Sr Security Engineer at Sinch
, karnataka, India - Full Time
Skills Needed
Incident Response, Threat Detection, Forensic Analysis, Networking, System Architecture, Malware Analysis, Reverse Engineering, Threat Hunting, Siem, Edr, Tcp/Ip, Dns, Http/S, Linux, Windows, Cybersecurity
Specialization
Candidates must have at least 5 years of experience in cybersecurity with a focus on incident response and threat detection. A bachelor's degree in a related field is required, along with advanced certifications such as CISSP, GCIH, or OSCP.
Experience Required
Minimum 5 year(s)
Customer Success Manager II at Sinch
San Antonio, Texas, United States - Full Time
Skills Needed
Customer Relationship Management, Proactive Engagement, Strategic Planning, Product Adoption, Value Realization, Churn Risk Mitigation, Stakeholder Alignment, Cross Functional Collaboration, Best Practices Guidance, Business Reviews, Success Planning, Consultative Engagement, Interpersonal Skills, Crm Tools, Customer Lifecycle Management, Usage Data Interpretation
Specialization
Candidates need a minimum of 2 years of related experience or an advanced degree, along with strong interpersonal skills to manage expectations and guide customer conversations confidently. Required knowledge includes Customer Success platforms, CRM tools, familiarity with customer lifecycle management, and proven ability to manage multiple priorities cross-functionally.
Experience Required
Minimum 2 year(s)
Tech Support Engineer at Sinch
Perth, Western Australia, Australia - Full Time
Skills Needed
Technical Support, Api Troubleshooting, Email Support, Phone Support, Chat Support, Level 3 Support Escalation, Api Knowledge, Sql, Postman, Java, Php, Soap, Rest, Customer Success, Technical Documentation, Project Management
Specialization
The ideal candidate must have proven experience in a customer-facing technical support role within a SaaS or technology company, with demonstrable understanding of APIs and experience using tools like Postman. Familiarity with web service technologies like Java, PHP, SOAP, and REST, along with comfort using SQL, is required.
Experience Required
Minimum 2 year(s)
Customer Success Manager III at Sinch
, Kuala Lumpur, Malaysia -
Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success, Inside Sales, SaaS, Consultative Skills, Client Partnerships, Metrics, Data-Driven Engagement, Results-Oriented, Growth Mindset, Ownership, Customer Outcomes

Industry

IT Services and IT Consulting

Description
Customer Success Manager (Mandarin-Speaking) Are you passionate about customer success and ready to make a real impact? Sinch is transforming its Customer Success function, and we're looking for motivated Customer Success Manager (Mandarin-Speaking) to join our team. In this role, you will be at the forefront of our customer interactions, ensuring that every customer who reaches out receives a timely and effective response. You will play a crucial part in driving our growth by identifying expansion opportunities and delivering an exceptional customer experience. Why this role exists We are building a scalable and efficient way to manage a large portfolio of customers. As a Customer Success Manager, your primary goal will be to ensure that allocated accounts who raise their hands are responded to in a timely manner. They also delivery an uplift of GP through expansion opportunities with existing customers. This is a role that focuses on managing many customers, often with lower revenue potential, in a scalable and efficient manner. Ultimately, you will ensure an exceptional engagement experience is provided for every customer. What you'll do Manage and nurture a portfolio of customer relationships, ensuring they achieve their key objectives and maximize their return on investment. Protect revenue and maximize renewals by proactively working with at-risk customers. Identify and drive upsell and cross-sell opportunities in partnership with our sales team. Assist customers with service setup, including brand new services, de-provisioning, porting, and international sending registrations. Liaise with internal teams and clients to resolve issues related to AIT, account blocks, and fraudulent messages. Manage invoicing and payments, ensuring timely processing and resolving any discrepancies. Drive new business growth by leveraging customer advocates and fostering strong internal relationships. How your success will be measured Portfolio Gross Profit (GP) Retention of your portfolio Expansion of revenue through cross-selling and up-selling Customer Health Metrics Maintaining our service Level Agreements (SLAs) What you'll bring 3+ years of proven work experience in a Customer Success or Inside Sales role. Previous experience in a fast-paced SaaS environment. A recognized passion for service and client support. Excellent consultative skills with a track record of building strong client partnerships. A solid understanding of metrics and data-driven engagement. A results-oriented mindset with a love for achieving quotas and overcoming obstacles. A growth mindset, with a willingness to learn, adapt, and embrace new technologies. A strong sense of ownership and personal responsibility for customer outcomes. What we promise to give you Flexible/Remote Working options to support work-life balance Generous Annual Leave and a day off for your birthday Comprehensive health insurance benefits Access to our Employee Assistance Program for mental and emotional well-being Professional Development opportunities and a clear path for career growth Our Values Dream Big: We make the impossible possible by creatively solving our customers’ problems. Win Together: We collaborate as one global team, embracing diversity and building trust. Keep it Simple: We are uncomplicated, down-to-earth, and useful. Make it Happen: We are "doers" who value getting results and delivering on our promises. If you are a proactive, customer-focused individual with a drive to succeed, we would love to hear from you!
Responsibilities
Manage and nurture a portfolio of customer relationships to ensure they achieve their objectives and maximize ROI. Identify upsell and cross-sell opportunities while assisting customers with service setup and resolving issues.
Customer Success Manager III at Sinch
, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Success, Inside Sales, Saas, Consultative Skills, Client Partnerships, Metrics, Data Driven Engagement, Results Oriented, Growth Mindset, Ownership, Customer Outcomes
Specialization
Candidates should have 3+ years of experience in Customer Success or Inside Sales, preferably in a fast-paced SaaS environment. A strong passion for service, consultative skills, and a results-oriented mindset are essential.
Experience Required
Minimum 2 year(s)
Billing Analyst III at Sinch
, karnataka, India - Full Time
Skills Needed
Billing, Accounts Receivable, Finance, Data Analysis, Excel, Reconciliation, Revenue Recognition, Stakeholder Management, Communication, Internal Controls, Reporting, Data Integrity, Process Improvement, Automation
Specialization
Candidates must have at least 5 years of experience in billing or finance and possess a degree in Commerce or Finance. Strong proficiency in Excel, high attention to detail, and experience in a global business environment are essential.
Experience Required
Minimum 5 year(s)
Customer Success Manager at Sinch
, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Success Management, Customer Retention, Customer Growth, Process Driven, Gainsight, Salesforce, Project Management, Contract Negotiation, Revenue Growth, Subscription Revenue, Client Proposals, Technical Communication, Time Management, Critical Thinking, Analytical Skills, Email Delivery
Specialization
Candidates must have over 5 years of client-facing experience within technology or SaaS solutions, along with a technical understanding of email and email delivery. Essential skills include the ability to build strong relationships, excellent communication, strong project management, and experience using Gainsight and Salesforce.
Experience Required
Minimum 5 year(s)
Tech Customer Support Administrator IV at Sinch
London, England, United Kingdom - Full Time
Skills Needed
Mandarin, Technical Support, Sip Protocol, Voice Technologies, Api, Troubleshooting, Data Analysis, Incident Management, Routing Configuration, Service Delivery, Traffic Monitoring, Automation, Communication, Problem Solving, Multitasking
Specialization
Candidates must be fluent in Mandarin and possess at least 3 years of experience in a technical support or service delivery role. A strong background in telecommunications, specifically with SIP protocol and APIs, is required.
Experience Required
Minimum 2 year(s)
Mgr, Engineering at Sinch
, , United States - Full Time
Skills Needed
Engineering Management, Mentoring, Hiring, Onboarding, Performance Management, Architecture Design, Agile, Ci/Cd, Nosql Databases, Distributed Systems, Restful Apis, Communication, Scripting, Python, Bash, Talent Retention
Specialization
Candidates must have 5+ years of software development experience and 3+ years in engineering management or tech lead roles, demonstrating success in growing engineers and delivering complex projects. Required technical experience includes Agile, CI/CD, NoSQL databases, highly scalable distributed systems, and RESTful APIs.
Experience Required
Minimum 5 year(s)
Business Development Representative - Ecosystems at Sinch
London, England, United Kingdom - Full Time
Skills Needed
Outbound Sales, Partner Management, Saas Selling, Lead Qualification, Crm Proficiency, Ecosystem Intelligence, Co Sell Motions, Marketplace Targeting, Discovery Skills, Communication Skills, Research Skills, Pipeline Management, Stakeholder Influence, Strategic Prospecting, Account Mapping
Specialization
Candidates must have a bachelor's degree and at least 2 years of experience in outbound sales, partnerships, or SaaS environments. Strong communication, research, and CRM skills are essential for success in this ecosystem-focused role.
Experience Required
Minimum 2 year(s)
Operator Relations Account Manager at Sinch
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Account Management, Relationship Building, Business Development, Messaging (Sms/Rcs), Contract Management, Pipeline Management, Commercial Targets, Stakeholder Management, Technical Coordination, Billing, Settlement, Routing, Market Analysis, Regulatory Knowledge, A2p Monetisation, Deal Closing
Specialization
Candidates must possess at least three years of commercial experience within the messaging ecosystem, dealing directly with Mobile Operators, along with a proven record of developing new business. Essential requirements include a clear understanding of the messaging ecosystem, strong business acumen for complex deals, and the ability to work effectively across cultural differences in a global organization.
Experience Required
Minimum 2 year(s)
Application Support Administrator at Sinch
San Antonio, Texas, United States - Full Time
Skills Needed
Customer Support, Technical Aptitude, Email Protocols, Smtp, Pop, Imap, Mime Standards, Email Deliverability, Spf, Dkim, Spam Filtering, Programming Languages, Rest Apis, Cloud Computing, Operating Systems, Documentation
Specialization
Requires at least one year of related experience and a foundational understanding of email delivery protocols and cloud technologies. Candidates must possess strong communication skills and the ability to work a flexible schedule including weekends.
IT Support Technician V at Sinch
Bengaluru, karnataka, India - Full Time
Skills Needed
Windows, Macos, Microsoft 365, Azure, Active Directory, Android, Ios, Hardware Troubleshooting, Software Troubleshooting, Technical Support, Identity And Access Management, It Infrastructure, Device Management, Problem Solving, Communication
Specialization
Candidates must have 2-3 years of experience in IT support and possess strong knowledge of Windows, macOS, Microsoft 365, Azure, and Active Directory. An IT degree or equivalent technical education is required, along with excellent troubleshooting skills and English proficiency.
Experience Required
Minimum 2 year(s)
Innovation Manager at Brinc
Seoul, , South Korea - Full Time
Skills Needed
Program Management, Ecosystem Building, Startup Mentoring, Client Relationship Management, Proposal Development, Program Design, Training Delivery, Client Satisfaction, Program Refinement, Customized Program Design, Methodology Development, Operational Efficiency, Financial Efficiency, Performance Monitoring, Team Leadership, Market Research
Specialization
Candidates must have a proven track record in designing and managing innovation programs, incubators, or accelerators, along with 3-5 years of experience in innovation, program management, or business development. A Bachelor's degree in a relevant field is required, and proficiency in tools like Google Suite, Airtable, and Notion is necessary, along with native Korean and fluent English.
Experience Required
Minimum 2 year(s)
Sr Business Systems Engineer at Sinch
Bengaluru, karnataka, India - Full Time
Skills Needed
Sharepoint Online, Microsoft Teams, Microsoft 365, Powershell, Pnp Powershell, Microsoft Graph, Spfx, Information Architecture, Managed Metadata, Search Schema, Permissions, Document Management, Automation, Configuration, Troubleshooting, Apis
Specialization
The ideal candidate is an experienced, hands-on engineer with strong expertise in SharePoint Online and Microsoft Teams, requiring 5+ years of experience and deep knowledge of the Microsoft 365 ecosystem. Essential technical skills include strong proficiency in PowerShell, PnP PowerShell, Microsoft Graph, and preferably SPFx, alongside expertise in SharePoint information architecture and governance.
Experience Required
Minimum 5 year(s)
Sr Partner Manager, Hyperscaler at Sinch
, New York, United States - Full Time
Skills Needed
Partner Management, Channel Sales, Business Development, Hyperscaler Alliances, Co Sell, Resale, Referral Management, Crm, Partner Portals, Relationship Building, Sales Handoff, Pipeline Tracking, Partner Enablement, Omni Channel Campaigns, Api Management
Specialization
Candidates must have a minimum of 5 years in partner management, channel sales, or business development within the tech/SaaS space, specifically managing strategic alliances with Hyperscalers like Google, Amazon, or Microsoft. Strong organizational skills, experience with Hyperscaler partner programs/portals, and excellent relationship-building capabilities are essential.
Experience Required
Minimum 5 year(s)
Sr Accountant at Sinch
Bengaluru, karnataka, India - Full Time
Skills Needed
Excel, General Ledger, Month End Close, Financial Statement Preparation, Account Reconciliations, Variance Analysis, Cogs Reporting, Master Data Maintenance, System Configurations, Audit Support, Troubleshooting, Critical Thinking, Communication, Process Automation, Compliance Mindset, Port Recovery Credits
Specialization
Candidates must possess over 10 years of experience, demonstrating strong proficiency in Microsoft Excel for complex financial data analysis and reconciliation. Key requirements include the ability to work independently, manage priorities under pressure, and possess excellent English communication skills.
Experience Required
Minimum 10 year(s)
Performance Marketing Manager at Sinch
, Texas, United States - Full Time
Skills Needed
Performance Marketing, Analytics, Ga4, Google Tag Manager, Google Ads, Meta Ads, Search Console, Cro, Data Analysis, B2b Saas, Conversion Optimization, Collaboration, Reporting, Campaign Management, Seo, Creative Coordination
Specialization
Candidates should have 4-7+ years of experience in performance marketing or analytics, with expertise in tools like GA4 and Google Ads. A strong analytical ability and experience with B2B SaaS funnels and conversion metrics are also required.
Experience Required
Minimum 5 year(s)
Partner Acquisition Manager at Sinch
Puumala, South Savo, Finland - Full Time
Skills Needed
Lead Generation, Sales, Communication, Negotiation, Interpersonal Skills, Crm Software, Problem Solving, Decision Making, Consultative Approach, Self Motivated, Results Oriented, Saas, Cpaas, Telecommunications
Specialization
Candidates should have proven experience in customer acquisition or lead generation, along with excellent communication and negotiation skills. A background in the SaaS, CPaaS, or telecommunications industry is preferred, along with familiarity with CRM software.
Experience Required
Minimum 5 year(s)
Software Engineer - Developer Experience SDK (Node.js) at Sinch
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Typescript, Node.Js, Rest Api, Npm, Ci/Cd, Asynchronous Programming, Sdk Development, Openapi, Python, Java, Problem Solving, Documentation, Developer Experience, Usability, Error Handling, Testing
Specialization
Candidates should have over 5 years of experience in TypeScript and Node.js development, with a strong understanding of REST API design. Familiarity with SDK development and modern TypeScript features is a plus.
Experience Required
Minimum 5 year(s)
Software Engineer - Developer Experience (Java) at Sinch
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Java Sdk Development, Sdk Generation Tooling, Openapi Specifications, Api Design, Developer Experience (Dx), Rest Apis, Build Systems, Dependency Management, Testing Strategies, Ci/Cd Pipelines, Backward Compatibility, Mustache Templates, Code Generation Frameworks, Usability, Api Contracts, English Fluency
Specialization
Candidates must have 5+ years of professional software development experience with strong proficiency in Java, including experience designing and maintaining SDKs or developer-facing APIs. A solid understanding of REST APIs, API contracts, and experience with Java build systems and code generation tools are essential.
Experience Required
Minimum 5 year(s)
Sr Security Engineer at Sinch
, karnataka, India - Full Time
Skills Needed
Incident Response, Threat Detection, Forensic Analysis, Networking, System Architecture, Malware Analysis, Reverse Engineering, Threat Hunting, Siem, Edr, Tcp/Ip, Dns, Http/S, Linux, Windows, Cybersecurity
Specialization
Candidates must have at least 5 years of experience in cybersecurity with a focus on incident response and threat detection. A bachelor's degree in a related field is required, along with advanced certifications such as CISSP, GCIH, or OSCP.
Experience Required
Minimum 5 year(s)
Customer Success Manager II at Sinch
San Antonio, Texas, United States - Full Time
Skills Needed
Customer Relationship Management, Proactive Engagement, Strategic Planning, Product Adoption, Value Realization, Churn Risk Mitigation, Stakeholder Alignment, Cross Functional Collaboration, Best Practices Guidance, Business Reviews, Success Planning, Consultative Engagement, Interpersonal Skills, Crm Tools, Customer Lifecycle Management, Usage Data Interpretation
Specialization
Candidates need a minimum of 2 years of related experience or an advanced degree, along with strong interpersonal skills to manage expectations and guide customer conversations confidently. Required knowledge includes Customer Success platforms, CRM tools, familiarity with customer lifecycle management, and proven ability to manage multiple priorities cross-functionally.
Experience Required
Minimum 2 year(s)
Tech Support Engineer at Sinch
Perth, Western Australia, Australia - Full Time
Skills Needed
Technical Support, Api Troubleshooting, Email Support, Phone Support, Chat Support, Level 3 Support Escalation, Api Knowledge, Sql, Postman, Java, Php, Soap, Rest, Customer Success, Technical Documentation, Project Management
Specialization
The ideal candidate must have proven experience in a customer-facing technical support role within a SaaS or technology company, with demonstrable understanding of APIs and experience using tools like Postman. Familiarity with web service technologies like Java, PHP, SOAP, and REST, along with comfort using SQL, is required.
Experience Required
Minimum 2 year(s)