Tura Inc. is a leader in the high-fashion eyewear and sunglasses industry, founded in 1938. With a commitment to quality, fashion design, and superior customer service, Tura offers an impressive range of frame collections that include renowned brands such as: Ted Baker, Lulu Guinness, L.A.M.B. and GX by Gwen Stefani, TitanFlex, Geoffrey Beene, Buffalo by David Bitton, Superdry, Botaniq, Barbour and CAT.
Our corporate headquarters is located in Muncy, PA, with a vibrant design studio and showroom in New York City.
Position Summary: Under the supervision of the Credit and Collections Manager, the incumbent will assist the credit department and monitor/supervise employees in management’s absence.

Essential Duties and Responsibilities:

• Coordinate/Assist with supervising C&C team and ensuring operational goals.
• Careful attention to details.
• Research and rectify customer problems.
• Effective communication with accounts, reps, supervisor, and Tura staff.
• Account maintenance.
• Calling delinquent accounts and processing payments.
• Reviewing customer accounts for adjustments.
• Assist and Monitor New Accounts Processes to verify CIS are signed appropriately, and accounts are set up correctly.
• Assist the Credit Manager with ACH & EFT Payments on corporate accounts to verify they are applied correctly in the absence of Credit Manager.
• In the absence of the Credit Manager verify employee’s timely arrival and note any absentee or leave.
• Assist with sending Final Demand Letters & sending accounts to the collection agency.
• Distribution of Delinquent Letters
• Reconciliation of Customer Accounts as needed

Required Skills/Abilities:

• The ability to communicate effectively and professionally, both verbally and in writing, is essential.
• Provides excellent monitoring of collections staff.
• Must have thorough knowledge of all processes within the credit department.
• Must be able to handle many different job duties within the department from, New Accounts, Cash Application, Corporate Accounts, Buying Groups, etc.
• Coordinates collection activity to work towards goals.
• Ability to organize and prioritize a clerical workload.
• Ability to multitask between a computer screen, phone, and other sources.
• Ability to function independently in a fast-paced environment.
• Ability to meet attendance requirements.

Education and Experience:

• Associate degree required. Specialized in Business or Finance preferred.
• 1-2 years of experience with Specialized training.
• Experience in the use of calculators, computers, phone, and Microsoft Office programs. Specifically, Microsoft Word and Excel. Proficiency in Excel to include VLOOKUP is required.

Physical requirements:The work is generally sedentary, but infrequently requires walking, standing, bending, stooping, and lifting/carrying 15-20 pounds.
Hours of Work: Monday-Friday, 8:30 a.m. to 5:00 p.m. Overtime as needed.
FLSA Status: Nonexempt
TURA, Inc. is an EOE, Including Disability/Vets
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• How many years working with Microsoft Excel do you have?
• How many years of office work experience do you have?
• How many years of being a Lead or a Supervisor do you have?
• How many years of specialized training do you have?

Work Location: In perso

• Coordinate/Assist with supervising C&C team and ensuring operational goals.
• Careful attention to details.
• Research and rectify customer problems.
• Effective communication with accounts, reps, supervisor, and Tura staff.
• Account maintenance.
• Calling delinquent accounts and processing payments.
• Reviewing customer accounts for adjustments.
• Assist and Monitor New Accounts Processes to verify CIS are signed appropriately, and accounts are set up correctly.
• Assist the Credit Manager with ACH & EFT Payments on corporate accounts to verify they are applied correctly in the absence of Credit Manager.
• In the absence of the Credit Manager verify employee’s timely arrival and note any absentee or leave.
• Assist with sending Final Demand Letters & sending accounts to the collection agency.
• Distribution of Delinquent Letters
• Reconciliation of Customer Accounts as neede