About the job

An established hospitality business is looking for a technical specialist to oversee the digital workplace environment and Microsoft 365 ecosystem. The successful candidate will manage the overall workplace strategy, coordinate with external service partners, and ensure a modern, secure computing environment across all locations. This role focuses on service ownership, vendor management, and the continuous evolution of cloud-based productivity tools.

What you'll be doing• Managing the managed service provider including SLA monitoring, KPI reporting, and escalation management• Defining and developing unified workplace standards, device lifecycles, and media technology roadmaps• Overseeing the Microsoft 365 environment, including Exchange Online, Teams, SharePoint, Intune, and Entra ID• Leading workplace-related projects for new site openings and managing the associated investment and licensing budgets• Acting as a primary interface for identity management, remote access solutions, and business application governance

What we're looking for• Extensive experience in managing modern workplace environments and Microsoft 365 cloud services• Proven track record in steering external managed service providers and conducting service reviews• Strong technical knowledge of Intune, Entra ID, and automated client management processes• Experience in IT project management and budget planning for large-scale hardware and software rollouts• Fluency in German and English with the ability to translate technical requirements into business solutions

What's on offer• Flexible hybrid and remote working options• Professional development and training opportunities• A collaborative environment focused on modern design and service quality• Opportunities to lead strategic IT projects in an expanding international environment

Apply via Hyra to be considered for this opportunity.

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