Position: Risk, Fraud and Compliance Analyst
Reporting To: Risk, Fraud and Compliance Officer
Status: Permanent
Salary: £30,000 per annum
Hours: Full-Time – Office Based (37.5 hours Monday to Friday)
Based: Reading

SKILLS/ATTRIBUTES:

• Assess potential risk exposure
• Possess strong IT skills
• An ability to multitask and prioritise effectively
• Analyse information with a key eye for detail
• Strong organisation and time management skills
• Can approach problems in a thorough and logical manner
• Strong telephone and customer service skills
• Be a confident decision maker
• Must be a quick learner, willing to learn new processes and procedures
• Ability to function effectively in a fast-paced, ever changing work environment with multiple priorities
• Possess and be able to evidence strong leadership skills
• Eager to learn and team player approach

BENEFITS:

• 21 days of holiday
• Your birthday off (paid)
• Company events
• Company pension
• Health and wellbeing programme
• Referral programme
• Free eye test and payment contribution towards glasses at Specsavers
• Access to PERKBOX and monthly credit added to your account
• Dress down Friday
• Annual awards ceremony
  We take pride in our employees being a team of diverse and inclusive individuals. Every employee is considered equal to opportunities and progression. We strive to create an environment where everyone feels valued and respected.
  Due to the nature of our business all prospective employment offers will be subject to a satisfactory disclosure from the Criminal Records Bureau in accordance with the Rehabilitation of Offenders Act 1974 and the Police Act 1997.
  Note: This job description is not exhaustive and will be subject to periodic review. It may be amended to meet the changing needs of the business. The post-holder will be expected to participate in this process and we would aim to reach agreement on any changes.
  Job Type: Full-time
  Pay: £30,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Health & wellbeing programme
• Referral programme
• Store discount

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Reading RG1: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

THE ROLE:

Reporting into the Head of Risk and Compliance, the Compliance Risk, Fraud and Compliance Officer will be responsible for assisting in overseeing areas of exposure to the business, internal auditing across all Operations and Sales functions, monthly and annual review of PCI meetings and proposing and maintaining processes, calculating, and reviewing operational risk and compliance matters, and maintaining relationships with strategic partners.
Reporting into the Risk, Fraud and Compliance Officer and working as part of the department’s
Compliance Operation, the Risk, Fraud and Compliance Analyst will be responsible for monitoring
areas of exposure, maintaining internal processes, calculating and reviewing operational risk and
compliance matters, and monitoring the Company’s Fraud Detection System (FDS) for unusual
patterns or behaviour.

DAILY RESPONSIBILITIES:

Rapidly develop a thorough commercial, regulatory and risk understanding of the payments industry and the market sector we operate within, together with a thorough understanding of the services we have on offer.

• Monitor and Company’s Fraud Detection System to ensure it is correctly tracking potential fraud risks.
• Review system duplications for any suspicious accounts
• Reporting of suspected fraudulent payments and other areas of concern flagged by the FDS system.
• Monitor, track and report on any other risk events facing the business.
• Report on themes and trends for monthly and ad-hoc reports
• Detect and immediately report any money laundering concerns.
• Complete investigations with into suspicious transactions or activity
• Review merchant applications that present concerns in compliance with KYC/AML regulations.
• Complete post sanction reviews of merchants in compliance with KYC/AML regulations.
• Act as first point of contact for queries relating to the UTP Shield alert system.
• Act as first point of contact for internal queries relating to risk, fraud, and compliance.
• Review requests for data deletion from previous service users and complete once confirmed.
• Monitor and manage the Company’s Fraud Detection System to ensure it is correctly tracking potential fraud risks and promptly report to the Head of Risk and Compliance.
• Complete reviews of agents and applications that have highlighted a concern or exposure.
• Report on themes and trends for monthly and ad-hoc reports
• Monitor, track, and report on any other risk events facing the business.
• Complete internal audit on all departments, QC’ing cases and providing objective feedback to department managers
• Detect and immediately report any money laundering concerns to the appointed MLRO.
• Work with our Head of Risk and Compliance / MLRO on any suspicious activity
• Alert key partners and regulators to fraud concerns.
• Assist in compiling and maintaining company policy and procedural documents e.g., anti-bribery, vulnerable customers
• Assist in managing and maintaining the PCI standard for the Group.
• Support the Head of Risk and Compliance in delivering staff training and monitor AML and Anti-Bribery training schedules