REQ02211

We are looking for an experienced and enthusiastic Revenues and Benefits Control Team Leader Officers to join our successful team.
This is a full-time, permanent role with hybrid working, and a salary of £44,355 - £48,446 per annum.

ABOUT US:

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us, and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiastic Revenues and Benefits Control Team Leader to join our Revenues and Benefits team.

THE ROLE:

Working in our Revenues and Benefits Team, you will report to the Revenues Service Lead.

YOUR ROLE WILL INVOLVE:

• Providing effective leadership to the Revenues and Benefits Control Team ensuring that all required statutory returns, across both service areas, are completed accurately and submitted on time.
• Maintaining the accuracy and integrity of the Council Tax and NNDR databases.
• Manage the Revenues and Benefits year end reconciliation and annual billing process. Ensure accurate bills and benefit award letters are produced in line with legislation.
• Oversee the work of the property inspectors.
• Administer the document management system.
• Being able to communicate effectively and courteously with members of the public and other council departments in writing, by phone, or in person