We are seeking individuals to come and work with us on our Surgical wards and support our clinical teams in delivering high standards of care to our patients.
The role of the Patient Service Assistant is to support the clinical team with various aspects within healthcare to support a patient’s journey. Including cleaning and making beds, restocking equipment, waste disposal inline with Trust Protocols and ensuring the wards are clean and tidy.
As an integral member of the team you will have the confidence and ability to manage and direct patient and relative enquiries, through answering the phone and face to face enquiries.
The post holder will be expected to work as an integrated member of the ward team guided by the local and Trust policies and procedures. The successful candidate will demonstrate care and compassion whilst ensuring that patients’ needs are met. The post holder will have an understanding of Health and Safety within a hospital environment, including Infection Prevention and Control Policies and procedures.
One of the most integral parts of the role is to support patients with there nutritional needs. This would include assisting patients to complete menu’s, preparing and serving food and drinks throughout the shift. The PSA will also be able to identify high risk patient’s and document allergies and nutritional needs on the ward whiteboards. We have various initiatives in the Trust to support patients with nutrition and hydration whilst in hospital, we would like our PSA’s to be able to lead on these.
Our benefits

WE OFFER A RANGE OF BENEFITS TO SUPPORT OUR STAFF INCLUDING:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully . If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust’s dedicated Staff Benefits pages.

• Interviews for this position will be held in person ONLY at (hospital site). Remote interviews will not be available.
• Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role

A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit you r application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds . If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr. recruitment@nhs.net .
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment

Please refer the Job description for details