We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

WHAT YOU’LL DO TO BE SUCCESSFUL IN THE ROLE

• Strong organisational and multitasking abilities
• Excellent attention to detail
• Proficiency in Microsoft Excel
• Analytical and interpersonal skills
• Friendly, approachable, and communicative
• Eagerness to learn and contribute to continuous improvement
• Ability to manage competing priorities and meet deadlines
• Experience with accounting systems

What you will be doing

• Manage customer orders in collaboration with the Sales Team and international colleagues
• Prepare and issue customer invoices
• Oversee Accounts Receivable processes
• Maintain and reconcile Revenue/Cost of Sales schedules
• Generate variable recurring revenue reports
• Perform month-end processes within strict deadlines
• Support ad hoc invoicing needs (e.g. customer events)
• Manage costs and process expense recharge invoices for customer onsite support
• Provide backup support for other accounts staff during leave
• Ensure compliance with global processes and procedure