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Manager, Customer Success at AlphaSense
New York, NY 10003, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Project Lead III at Cayuse Holdings
United States, , USA - Full Time
Skills Needed
Communication Skills, Acrobat, Excel, Powerpoint, Microsoft, Consideration
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Maintenance Mechanic I (Nights: 7pm - 7am) at Baxter
Cleveland, Mississippi, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Orientation & Mobility Specialist (COMS) at The Stepping Stones Group
Riverside, CA 92501, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Cisco Production Service Engineer 2 at Tampa General Hospital
Tampa, FL 33606, USA - Full Time
Skills Needed
Ucs, Call Routing, Break Fix, Switching, Virtual Machines, Ticketing Systems, Unified Communications
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Corporate Philanthropy Advisor at St Louis Area Foodbank
St. Louis, Missouri, USA - Full Time
Skills Needed
Microsoft Applications, Excel, Teams, Communication Skills, Decision Making, Sharepoint, Powerpoint, Outlook
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Senior Manager - Supply Chain Strategy Consultant at GEP
Clark, NJ 07066, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Associate Product Manager at Abbott Laboratories
Austin, Texas, USA - Full Time
Skills Needed
Critical Thinking
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Business Development Manager, Corporate at Wilson Sonsini Goodrich Rosati
New York, New York, USA - Full Time
Skills Needed
Interpersonal Skills, Venture Capital, Emerging Growth Companies, Private Equity, Base Pay, Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Part-time Videography Instructor - Los Angeles at Learn2CodeLive
Los Angeles, CA 90043, USA - Full Time
Skills Needed
Technology, Sponsorship, High School Students
Qualification
Diploma
Executive Travel Team Supervisor at Apple
Austin, Texas, USA - Full Time
Skills Needed
Apple, Onboarding, Training, Flexible Approach, Team Management, Color, Time Management, Travel Management
Qualification
Graduate
Head Custodian Montpelier High School at Montpelier Roxbury Public Schools
Montpelier, VT 05602, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Mixed-Signal IP Firmware Engineer at Apple
Cary, NC 27513, USA - Full Time
Skills Needed
Apple, Presentation Skills, Verilog, Assembly Language, Version Control Tools, Color, Computer Architecture, Isr
Qualification
BSc
Experience Required
Minimum 3 year(s)
Cashier/Greeter - NEW Buffalo Wild Wings - Mount Pleasant, SC at Grube Inc dba Buffalo Wild Wings
Mount Pleasant, SC 29464, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Employment Specialist-Cookeville, TN at Tennessee Mental Health Consumers Association
Remote, Oregon, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Maintenance Manager at Heliene
Rogers, MN 55374, USA - Full Time
Skills Needed
Analytical Skills, Maintenance, Mechatronics, Training, Decision Making, Leadership Skills, Communication Skills, Management Skills
Specialization
Engineering, Mechatronics
Qualification
Graduate
Operations Manager at Aimpoint Realty Group LLC Keller Williams Metropolitan
Bedford, NH 03110, USA - Full Time
Skills Needed
Data Analytics, Communications, Leadership Skills, Licensing, Ged, Entrepreneurship, Zapier, Communication Skills, Design Tools, Adobe Creative Suite, Excel, Dental Insurance, Internet Access, Canva, Health Insurance, Completion, Professional Development
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Customer Support Specialist at Lidl
DUBLIN 24, County Dublin, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Restaurant Server at Convivio Italian Artisan Cuisine Carmel
Carmel, IN 46032, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Lead Academic Program Manager at Western Governors University
Salt Lake City, Utah, USA - Full Time
Skills Needed
Change Management, Educational Programs, Teams, Communication Skills, Higher Education
Qualification
Graduate
Experience Required
Minimum 7 year(s)
Manager, Customer Success at AlphaSense
New York, NY 10003, USA -
Full Time

Start Date

Immediate

Expiry Date

09 Nov, 25

Salary

120000.0

Posted On

09 Aug, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

ABOUT ALPHASENSE:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.
The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
Responsibilities

THE ROLE

We’re looking for a Manager, Customer Success to lead, develop, and inspire a team of client-facing product experts who help our customers get maximum value from AlphaSense.
As a leader in our Customer Success organization, you’ll partner closely with Account Executives (pre-sales) and Account Managers (post-sales) to ensure our Product Specialists are delivering exceptional engagements — from high-impact demos that win new business to adoption campaigns that drive long-term success.
You’ll set strategy, coach for performance, and ensure we have the right coverage and resources in place to support our most important accounts across the financial services markets.

WHAT YOU’LL DO

  • Lead & Develop a High-Impact Team: Manage a group of approximately 10 Product Specialists, ensuring they have the skills, tools, and confidence to excel in both pre- and post-sales engagements.
  • Drive Client Value: Ensure PS-led engagements — from product demos to adoption campaigns — are persona-specific, data-driven, and tied to measurable outcomes.
  • Strategic Account Coverage: Partner with sales leadership to prioritize accounts, align team resources, and ensure we’re driving impact where it matters most.
  • Operational Excellence: Build scalable playbooks, demo flows, and talk tracks for key personas, leveraging product usage data and GenAI adoption insights.
  • Cross-Functional Collaboration: Work with Enablement, Marketing, and Product teams to align messaging, share customer feedback, and roll out new initiatives.

5+ years in a client-facing SaaS role (Customer Success, Sales Engineering, Product Specialist, or similar).

  • 2+ years leading high-performing teams.
  • Deep understanding of financial services workflows; expertise in investment banking, private equity, and hedge funds is a plus.
  • Exceptional communicator with strong presentation skills and the ability to tailor narratives to senior stakeholders.
  • Data-driven decision-maker who uses metrics and insights to prioritize and measure success
Manager, Customer Success at AlphaSense
New York, NY 10003, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Project Lead III at Cayuse Holdings
United States, , USA - Full Time
Skills Needed
Communication Skills, Acrobat, Excel, Powerpoint, Microsoft, Consideration
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Maintenance Mechanic I (Nights: 7pm - 7am) at Baxter
Cleveland, Mississippi, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Orientation & Mobility Specialist (COMS) at The Stepping Stones Group
Riverside, CA 92501, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Cisco Production Service Engineer 2 at Tampa General Hospital
Tampa, FL 33606, USA - Full Time
Skills Needed
Ucs, Call Routing, Break Fix, Switching, Virtual Machines, Ticketing Systems, Unified Communications
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Corporate Philanthropy Advisor at St Louis Area Foodbank
St. Louis, Missouri, USA - Full Time
Skills Needed
Microsoft Applications, Excel, Teams, Communication Skills, Decision Making, Sharepoint, Powerpoint, Outlook
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Senior Manager - Supply Chain Strategy Consultant at GEP
Clark, NJ 07066, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Associate Product Manager at Abbott Laboratories
Austin, Texas, USA - Full Time
Skills Needed
Critical Thinking
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Business Development Manager, Corporate at Wilson Sonsini Goodrich Rosati
New York, New York, USA - Full Time
Skills Needed
Interpersonal Skills, Venture Capital, Emerging Growth Companies, Private Equity, Base Pay, Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Part-time Videography Instructor - Los Angeles at Learn2CodeLive
Los Angeles, CA 90043, USA - Full Time
Skills Needed
Technology, Sponsorship, High School Students
Qualification
Diploma
Executive Travel Team Supervisor at Apple
Austin, Texas, USA - Full Time
Skills Needed
Apple, Onboarding, Training, Flexible Approach, Team Management, Color, Time Management, Travel Management
Qualification
Graduate
Head Custodian Montpelier High School at Montpelier Roxbury Public Schools
Montpelier, VT 05602, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Mixed-Signal IP Firmware Engineer at Apple
Cary, NC 27513, USA - Full Time
Skills Needed
Apple, Presentation Skills, Verilog, Assembly Language, Version Control Tools, Color, Computer Architecture, Isr
Qualification
BSc
Experience Required
Minimum 3 year(s)
Cashier/Greeter - NEW Buffalo Wild Wings - Mount Pleasant, SC at Grube Inc dba Buffalo Wild Wings
Mount Pleasant, SC 29464, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Employment Specialist-Cookeville, TN at Tennessee Mental Health Consumers Association
Remote, Oregon, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Maintenance Manager at Heliene
Rogers, MN 55374, USA - Full Time
Skills Needed
Analytical Skills, Maintenance, Mechatronics, Training, Decision Making, Leadership Skills, Communication Skills, Management Skills
Specialization
Engineering, Mechatronics
Qualification
Graduate
Operations Manager at Aimpoint Realty Group LLC Keller Williams Metropolitan
Bedford, NH 03110, USA - Full Time
Skills Needed
Data Analytics, Communications, Leadership Skills, Licensing, Ged, Entrepreneurship, Zapier, Communication Skills, Design Tools, Adobe Creative Suite, Excel, Dental Insurance, Internet Access, Canva, Health Insurance, Completion, Professional Development
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Customer Support Specialist at Lidl
DUBLIN 24, County Dublin, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Restaurant Server at Convivio Italian Artisan Cuisine Carmel
Carmel, IN 46032, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Lead Academic Program Manager at Western Governors University
Salt Lake City, Utah, USA - Full Time
Skills Needed
Change Management, Educational Programs, Teams, Communication Skills, Higher Education
Qualification
Graduate
Experience Required
Minimum 7 year(s)