Manager HR Services Brazil & Payroll LAM
Area: Global Business Services
Department: HR Services
Direct Reporting Line: Director HR Services LAM
Indirect/Secondary reporting line: n/a
Subsidiary/Country: Colombia
Location: Bogotá
GSMS Grade: M4
Number of Personnel Managed: 4-6
Cost Center/Budget and/or Revenue Responsibility: none
Purpose & Overall Relevance for the Organisation:
Responsible for managing accurate payroll execution, payroll process consistency and payroll data accuracy with a focus on payroll accounting and taxes for LAM. Responsible for compliance with local regulations, laws and standards as well as customer satisfaction for payroll delivery.
Additionally, this role will have responsibility for managing HR Services Brazil organization, ensuring the efficiency of payroll processes, benefits administration, personnel, and document administration, HRIS and data management according to regional and global frameworks.

Key Responsibilities:

• This role will be key to develop the Payroll regional organization as part of the GBS HR Services model implementation in Latinamerica, and at the same time will lead the HR Services organization for Brazil.

Payroll:

• Ensure the accurate and timely filing of payroll taxes, payments, and other statuary information requests in each country
• Identify solutions for routine payroll-related issues and organization of team to meet rigid payroll deadlines.
• Lead, direct, evaluate and develop a team of payroll specialists to ensure that the strategic priorities are effectively implemented.
• Develop, implement, and recommend processes and procedures to create efficiency and standardization. Maintains complete and accurate policy and procedure documentation.
• Actively participate in HR Projects and lead projects related to payroll, payroll processes and payroll systems, continuously driving improvement.
• Collaborate with the corporate tax on all payroll tax related matters and with accounting related to month end process.
• Responsibility for delivering processing of biweekly, monthly, quarterly and year end activities, including balancing, reporting, administering W2, W2-C, T4s, RTL1s.
• Ensures all payrolls, accounting and auxiliary system requirements are met regarding tax set-up, tax deposits, tax filing, yearend reconciliations. Ensures compliance with all applicable federal, state, and local tax regulations as well as wage and hour laws.
• Ensure timely communication of changes to payroll policies, procedures, and regulations to employees and stakeholders.
• Act as the subject matter expert to ensure that the compliance risk for all relevant regulations, laws and employment standards is adhered to. Stay current on changes to payroll processing policies, internal procedures, and software updates.
• Ensure appropriate handling for inbound & outbound international employees including shadow payroll when required
• Process reports for internal management and external audit requests, including biweekly and quarterly reporting, re-classing and analysis to the Finance Team.
• Respond to more complex, escalated enquiries from team members and resolve difficult enquiries from and recommend solutions for Rewards Experts, HR Partner, Finance, and employees
• Manage on-going relationships with external suppliers and consultants (e.g. payroll and system consultants, tax authorities, etc.) to include selected vendors, managing contracts and ensuring satisfactory service standards

HR Services Brazil:

• Supervise and ensure the execution with excellence of the end-to-end payroll processes for the countries under the responsibility and in compliance with local laws and company rules and guidance
• Oversees the execution with excellence of the HR Services/Hire to Retire processes like Document Management (filing and archiving of documents, contracts/letters, certificates, others), Leave and Absence Administration (vacations, sick/parental/maternity leaves), Master data Management (people and organizational data management), Exit Management (administrate involuntary, voluntary and retirements exits), Administer time management, Manage SAP Maintenance of Data according to global and regional systems management policy to ensure system harmonization and data integrity
• Oversee the benefits administration processes for the country, working in alignment with the regional and local organization Rewards
• Supervise and administrate mobility local activities to ensure employee movements ensuring compliance and adherence to mobility policy. Additionally, collaborate with regional Mobility Manager on local mobility vendor management activities
• Manage employee enquiries related to HR Services processes

Key Relationships:

• HR Rewards Partners
• GBS Workforce Administration, People Services and Compensation workstreams
• HR Directors & Business Partners
• Global GBS H2R Payroll partners
• Finance (Controlling, Financial Shared Service Centre, Group Taxes)
• Tax authorities
• Insurance companies
• External payroll and tax consultants

Knowledge, Skills and Abilities:

• Management and communication skills
• Self-motivated and team player
• Enthusiastic and result driven
• Ability to work under pressure as well as prioritizing
• Analytical and detailed oriented work style
• Willingness to continuously broaden and deepen HR System knowledge
• Strong customer focus and service minded
• International and continuous improvement mind-set
• Excellent knowledge of accounting and budget procedures
• Fluent in written and spoken English and German

Requisite Education and Experience / Minimum Qualifications:

• Bachelor’s degree required
• 5+ years of work experience in the field of payroll administration
• 2+ years managerial experience
• High level of affinity to and experience with Business computing solutions, ideally with SAP-HR
• Experience working in an international company
• Willingness to travel if required
• Excellent knowledge of MS-Office applications
• Experience in leading and managing Teams
• English and Portuguese

• This role will be key to develop the Payroll regional organization as part of the GBS HR Services model implementation in Latinamerica, and at the same time will lead the HR Services organization for Brazil