Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
The In-Home Services field professionals lead all field operations and thousands of technicians across nearly 100 facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry’s best products and services for DISH.
Job Duties and Responsibilities
This is a position in the Command Center Organization within In Home Services. The Command Center is an organization consisting of five different strategic teams, all focused on optimizing efficiency in the field. This role will have the opportunity to interact with internal and external customers across the country. Accuracy, timeliness and effective communication are expectations for success in the Command Center. A Data Analyst will also have the ability to identify and implement innovative strategies and projects.

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree with a focus in Business or related field (Business Analytics, Finance, Business Development Economics, Statistics, Mathematics, Education); Master’s Degree a plus
• Experience with SQL, Python, R, Tableau, AWS, Snowflake, and Excel required
• Experience in projects manipulating large datasets required
• Experience translating data to actionable insights required

SKILLS AND QUALIFICATIONS:

• Excellent facilitation skills, strong desire to communicate in all settings
• Apply objective, analytical, and orderly thinking to the analysis of complex problems
• Embrace the Adventure, willing to take risks, try innovative approaches, be adaptable to change, and learn from failures
• Demonstrate Curiosity, strong desire to learn and add value to all aspects of the DISH business
  Visa sponsorship not available for this role

• Nurture and enhance our relationships with Field Managers, leveraging both quantitative and qualitative insights from data sources across the enterprise
• Collect, model, analyze, report, and present large amounts of data with meticulous attention to detail
• Garner key insights from data and communicate these findings to key stakeholders to help make data-driven decisions. Key technologies include SQL, Python, R, Tableau, Microsoft, and Google suite of tools
• Leverage AWS services for data storage, processing, and analytics
• Employ creativity and critical thinking in problem-solving and achieving business goals, using statistical techniques, advanced approaches, and/or new technologies
• Develop and deliver recommendations for continuous improvement to internal and external field management, executives, and other business partners
• Foster engagement and excitement around initiatives during presentations
• Conduct long-term and short-term data analysis focusing on increasing productivity and lowering fixed and variable costs while improving customer experience
  Skills, Experience and Requirements