WHY CHOOSE US?

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW:

As a CLS/Clinical Lab Scientist QC lab supervisor, you will be responsible for the daily operations and supervision of the Quality Control lab and QC activity in our Pomona Blood Center. You will be responsible for 100% record review of testing and the batch release of test results to the customer. You may participate in education and training activities. You will supervise the daily review of all initial and repeat testing and quality control records to ensure validity of results prior to the batch release of test results and problem reviews. Assist staff in performing reviews as needed. Schedule personnel and workflow to efficiently maximize and maintain optimum productivity.​

• Perform supervisory review of documents.
• Ensure monthly product QC requirements are met. Ensure quality and quantity of manufacturing and distribution goals are met; including timelines. Ensure accurate electronic and physical inventories location for products are maintained.
• Participate in documenting, investigating, troubleshooting and preventing recurrence of department errors, problems and customer concerns/complaints. Communicate with Laboratory staff when necessary to resolve problems, facilitate sample shipment, and clarify test data transmission issues. Participate in process improvements within area of responsibility. Lead suspect product/sample management process.
• May participate in the validation of hardware, software, instrumentation, test kits, and procedures as directed. May perform, review and approve quality control on products, reagents, equipment and various test kits. Serve as departmental expert on the applicable computer systems. Maintain the required records and files.
• Flexible working on the bench at least 40% of the time. Flexible to work weekends when there is short staffing; flexible to stay late to help with unexpected operational demand, respond to staff’s urgent needs on off hours, as needed.
• Participate in discrepancy resolution of unusual or unexpected results. Ensure action taken in the case of an invalid or suspect test is in compliance with applicable policies, procedures, and regulations. Identify and prepare initial documentation for run problems and error reports.
• Manage proficiency testing according to applicable procedures and regulations. Ensure proficiency samples are tested, results recorded accurately and sent timely, and graded results are reviewed upon receipt.
• Ensure that supervisor and operations management staff is notified promptly of all discrepant or invalid test results discovered during QC review