SOFTWARE DEVELOPMENT ENGINEER

Department: Professional Services
Location: We can only consider candidates who are physically in one of our hiring areas. This position is open to candidates located in Florida, Georgia, Idaho, Nevada, North Carolina, Ohio, Pennsylvania, Texas, and Washington, with a preference to those candidates who are near our Eagle, ID office.

REQUIRED ABILITIES:

• Problem-solving. You’re a problem-solving machine who thrives when things get messy. When faced with a complex challenge, you dig in, think creatively, and find a way forward - even when the path isn’t obvious.
• Data-driven. You use data to guide decisions and optimize results.
• Customer Centricity. You are passionate about customers as people. You’ll build a deep understanding of their needs by speaking with and supporting them. With this, you will create better features that help our customers succeed and our company to achieve its mission.
• Unwavering Curiosity. You love to learn, better yourself and the people and things around you. You prefer direct feedback and use it to better yourself and others. Not knowing something and growing motivates you to new heights.
• Organized and an eye for detail. You have excellent organizational skills and pixel-perfect attention to detail.
• Communication. You have excellent presentation, analytical, written and verbal communication skills.
• Frugal. You care about our company’s resources like they were your own. You know that perfect is the enemy of done.
• You get it done. In the face of uncertainty, and multiple competing priorities you have a bias for action. Through collaboration and creative solutions, you deliver success.

DESIRED ABILITIES:

• 4+ years of experience in full-stack web application development.
• Experience delivering high-availability SaaS services with scalability, reliability, and maintainability in mind
• Expertise in server-side technologies, such as ASP.NET, C#, and SQL Server
• Software pattern-based design principles (gang of four) and related concepts, such as dependency injection, separation of responsibilities, and clean coding
• Experience building .NET / C# web-based applications.
• Expertise in web development technologies like HTML, CSS, JavaScript, etc.
• Bachelor’s degree in computer science or comparable portfolio site demonstrating ability is a plus

ABOUT THE ROLE:

The Software Development Engineer in Professional Services is a collaborative developer who thrives on delivering end-to-end solutions and has a proven track record of tackling complex technical challenges. This role is responsible for leading critical data migrations from competitor systems, building custom integrations and workflows for enterprise clients, and developing both specialized product features and entirely new Crelate functionality that supports our professional services offerings. This role combines hands-on development with direct client interaction to deliver tailored solutions, build platform capabilities that enhance customer integrations, and create revenue-driving features that help our clients succeed while expanding Crelate’s market reach.
Our Professional Services team ensures customers successfully adopt and maximize Crelate’s potential by providing expert onboarding, seamless data migrations, custom workflow development, and specialized integrations that transform Crelate into the perfect platform for each client’s unique recruiting and talent management needs. This position reports to the SVP of Professional Services and works closely with everyone from the CEO to customer success. In a small company, we all work together.

RESPONSIBILITIES OF THIS DEVELOPMENT POSITION INCLUDE:

• Work with Product Consultants to lead complex data migration projects from legacy systems to modern platforms
• Design and implement ETL processes for data transformation and validation
• Collaborate with other consultants and developers to optimize data structures and queries
• Document migration procedures and creating knowledge transfer materials
• Coding new Crelate application capabilities using .NET, C#, JavaScript, TypeScript, HTML, CSS, Elastic and SQL.
• Working with customers when issues require escalation to the development team.
• Operate with an entrepreneur mindset driving your features to done and collaboratively working in a team environment.
• Partner with product, consultants, support and customers to translate requirements into technical solutions
• Build and maintain internal tools to support product development workflows
• Troubleshooting escalations and developing fixes to bugs.
• Learning new technologies to keep your skills current.
• Grow and scale your abilities as the company grows
• Other duties as assigned