Pie’s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.
Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make.
Our Underwriters are on the front lines, interacting with our customers all day, every day. Every underwriting call, email and message has a profound impact on our business and our reputation. The average day in the life of a Pie Underwriter involves a high volume of daily transactions ranging from making underwriting decisions to issuing a certificate of insurance. As part of the Commercial Auto team you’ll be at the forefront of our underwriting team and not only responsible for day-to-day decision making but also providing guidance and expertise for how our underwriting evolves, grows and scales as we press forward.

THE RIGHT STUFF

• High School diploma or GED required. Bachelor’s Degree or equivalent experience with some college coursework is preferred.
• 3-5+ years of insurance experience required, preferred commercial lines experience.
• 3+ year of commercial auto underwriting experience is required, 5+ years is preferred.
• Aptitude for building and maintaining strong partner relationships through excellence in service, engagement & follow through in conjunction with our Business Development and Partner Experience teams.
• Excellent interpersonal and communication skills with the ability to convey underwriting rationale both internally and externally.
• Serve as a subject matter expert and resource for underwriting strategy, appetite, and decision-making.
• Provide technical guidance and mentorship to other underwriters and support team members.
• Excellent problem-solving skills to be able to manage complex tasks and work through solutions with little guidance and direction.
• Excellent awareness of your own tasks, and how it impacts the team and deliverables.
• Intermediate to advanced knowledge of commercial auto from business auto to trucking.
• Ability to balance the outstanding execution of processes while handling a high volume of transactions.
• Demonstrated ability to take initiative on escalated issues and rush requests.
• Always seeking better ways to streamline processes and maximize efficiencies
• Verifying businesses using various resources and databases like Google, Yelp, LinkedIn, Facebook and similar sites.
• Willing to work in an iterative development environment with an ever-changing landscape filled with possibilities and questions.
  The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. All AI-reviewed applications are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.

• Leverage commercial auto underwriting expertise to assess medium to complex risks to underwrite and bind new coverage.
• Quickly and effectively assess each submission using Pie’s underwriting guidelines and known risk exposures and loss frequency and severity.
• Achieve profitable growth through appropriate risk evaluation while building and maintaining outstanding partner customer relationships.
• Prioritize and resolve partner customer inquiries for documentation or support.
• Provide technical assistance to the support teams and customers regarding policy and endorsement provisions and underwriting acceptability for designated insurance coverages.
• Maintain strong industry knowledge on commercial insurance underwriting expertise and changes in market/account positions.
• Develop and maintain full knowledge of all forms, coverages, ratings, and manuals.
• Participate in review and evaluation of risk portfolio, making recommendations on book management issues.
• Consistently meets production targets and contributes to team goals through efficient workload management and timely task completion.