To ensure the successful and timely fulfilment of customer projects which will involve software development and delivery. This involves liaison with customers, subcontractors, suppliers, and colleagues in the UK and Internationally.

• Ensuring customer concerns and queries are addressed in a timely fashion
• Liaise with other internal stakeholders to progress outstanding issues
• Effectively communicate relevant information to interested parties (customers, internal stakeholders, sub-contractors)
• Resolve and/or escalate issues in a timely fashion
• Agree achievable timescales with customer and maintain communication throughout the project
• Develop thorough contractual understanding of existing supply contracts and general contractual requirement
• Ensure existing supply projects are executed in accordance with contract
• Ensure that all works fall within the contract requirements.
• Process required changes in accordance with change procedures and ensure appropriate commercial arrangements are made with the customer
• Technical management, maintaining awareness of industry developments; interface with technical experts within customer organisations
• Monitor and manage project budget
• Approve invoices from sub-contractors; determine relevant costs, work with bid management to prepare and submit commercial offers for opportunities that may arise.
• Ensure products are scheduled for manufacture in the factory and delivered to the customer when needed.
• Co-ordinate site construction, manage necessary subcontractors for installation and commissioning activities.
• Liaise with colleagues as necessary to provide supervision for site construction and subcontractor work
• Ensure timely preparation of any necessary method statements and construction health & safety documentation; ensure works carried out in accordance with health & safety regulations.
• Identify resource requirements in good time; create work packages and apply for resource from correct department or subcontractor