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Hospitality Jobs in Germany

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Sachbearbeiter Qualitätsmanagement (m/w/d) Airline Catering München at DO & CO AG
Oberding, Bavaria, Germany - Full Time
Skills Needed
Quality Management, Food Safety Standards, Haccp, Internal Auditing, Customer Auditing, Hygiene Training, Complaint Management, German Language, English Language, Process Improvement
Specialization
Requires a degree or vocational training in quality assurance or management, with a preference for gastronomic experience in hygiene/HACCP. Candidates must possess strong German and English skills and a hands-on mentality.
Experience Required
Minimum 2 year(s)
Junior Eventmanager (m/w/d) Public Catering Allianz Arena at DO & CO AG
München, Brandenburg, Germany - Full Time
Skills Needed
Event Management, Project Management, Catering Planning, Haccp, Personnel Planning, Budget Control, Ms Office, Excel, German Language, English Language, Logistics Coordination, Quality Control
Specialization
A completed vocational training as a chef is mandatory, with additional qualifications in event management or system gastronomy being an advantage. Candidates must have initial experience in large-scale event management and be willing to work weekends and match days.
Experience Required
Minimum 2 year(s)
Küchenchef (m/w/d) at Moa & Heidegrund Betriebs GmbH & Co. KG
Garrel, Lower Saxony, Germany - Full Time
Skills Needed
Kitchen Management, Menu Planning, Quality Assurance, Haccp, Cost Optimization, Budget Management, Team Leadership, Staff Scheduling, Food Cost Calculation, Ms Office, Excel, Communication Skills, Problem Solving, Event Catering, Inventory Management, Personnel Development
Specialization
Requires completed vocational training as a chef with at least 5 years of experience, including 2 years in a leadership role. Must be proficient in MS Office, cost structures, and possess strong communication skills in German.
Experience Required
Minimum 5 year(s)
Banquet & Service Staff (m/f/d) at Accor
Berlin, , Germany - Full Time
Skills Needed
Guest Relations, Event Coordination, Food And Beverage Service, Hospitality Management, Time Management, Multitasking, Customer Service, Catering
Specialization
Candidates should have professional experience in a similar hospitality role and a passion for hosting. A strong interest in food and beverage concepts and a proactive, energetic personality are essential.
Experience Required
Minimum 2 year(s)
Multi Property Sales Executive - Event Booking Center (all genders) at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Hamburg, , Germany - Full Time
Skills Needed
Opera Sales & Catering, Strategic Thinking, Customer Orientation, Event Planning, Sales Management, Contract Negotiation, English Proficiency, German Proficiency, Creativity, Flexibility, Teamwork, Project Management
Specialization
Ideally requires vocational training in upscale gastronomy, hotel management, or as an event clerk. Candidates should possess strong English and German skills, a customer-oriented mindset, and preferably knowledge of Opera Sales & Catering.
Experience Required
Minimum 2 year(s)
Küchenhilfe (m/w/d) at ROOMERS Baden-Baden
Baden-Baden, Baden-Württemberg, Germany - Full Time
Skills Needed
Food Preparation, Mise En Place, Kitchen Cleaning, Haccp Standards, Hygiene Management, Inventory Control, Teamwork, Reliability, Stress Resistance
Specialization
Previous experience in kitchen or gastronomy is an advantage but not required. Candidates should be reliable, punctual, and capable of working effectively in a high-pressure team environment.
Sachbearbeiter Qualitätsmanagement (m/w/d) Airline Catering München at DO & CO AG
München, Brandenburg, Germany - Full Time
Skills Needed
Quality Management, Food Safety Standards, Haccp, Internal Auditing, Customer Audits, Hygiene Training, Complaint Management, German, English
Specialization
Requires a degree or vocational training in quality management or assurance, with a preference for gastronomic experience in hygiene/HACCP. Proficiency in German and English, along with a hands-on mentality and willingness to travel, is required.
Experience Required
Minimum 2 year(s)
Demichef de Partie NENI (m/w/d) at Accor
Berlin, , Germany - Full Time
Skills Needed
Culinary Arts, Kitchen Management, Team Leadership, Food Preparation, Menu Execution, Staff Training, Hygiene Standards, Operational Efficiency, Communication, Motivation
Specialization
Candidates must have completed a professional culinary education and possess experience as a Commis de Cuisine or junior chef. A strong character, ability to motivate others, and passion for new food concepts are essential.
Experience Required
Minimum 2 year(s)
Restaurantmitarbeiter (m/w/d) - Frühdienst at Penta Hotels
Bremen, Bremen, Germany - Full Time
Skills Needed
Guest Service, Hospitality Management, German Language, English Language, Communication Skills, Hygiene Standards, Food And Beverage Service
Specialization
Candidates must have completed vocational training in hotel management or gastronomy and be proficient in both German and English. Strong communication skills and a commitment to hygiene standards are required.
Business Development Manager – MICE & Groups at Wilde by Staycity Checkpoint Charlie
Berlin, Hesse, Germany - Full Time
Skills Needed
Business Development, Sales, Mice, Group Business, Networking, Crm Systems, Proactive Attitude, Pipeline Generation, Commercial Mindset, Fluency In English, Fluency In German, Event Management, Relationship Building, Market Knowledge, Travel Willingness
Specialization
Candidates should have a minimum of 5 years' experience in hotel or aparthotel sales, focusing on MICE and groups. Fluency in English and German, along with a strong network in the DACH region, is essential.
Experience Required
Minimum 5 year(s)
Commis de Cuisine (m/w/d) Emirates Lounge Frankfurt at DO & CO AG
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Food Production, Cold Kitchen, Hot Kitchen, Recipe Adherence, Quality Standards, Haccp Compliance, Shift Work, German Language, English Language, Airline Catering Experience, Large Kitchen Experience, Food Production Experience, Gastronomy Experience
Specialization
Candidates must have completed training as a cook or possess equivalent gastronomic qualifications, along with initial experience as a kitchen employee, production cook, or Chef de Partie. Willingness to work shifts and proficiency in German and/or English are required, with prior experience in airline catering being advantageous.
Zimmermädchen/Roomboy (m/w/d) at Michelberger Hotel
Berlin, , Germany - Full Time
Skills Needed
Housekeeping, Room Cleaning, Cleaning Agent Application, Technical Equipment Handling, Laundry Management, Communication Skills, English Proficiency, German Proficiency
Specialization
Previous experience in housekeeping is an advantage. Candidates should possess good communication skills and proficiency in German and English.
Sommelier at Accor
Nassau, Rhineland-Palatinate, Germany - Full Time
Skills Needed
Wine Service, Cellar Management, Wine Pairing, Inventory Control, Staff Training, Guest Relations, Menu Design, Compliance, Leadership, Multitasking, Communication, Attention To Detail
Specialization
Candidates must be a Certified Sommelier or WSET Level 3 with 3 to 5 years of luxury hotel or food and beverage experience. A high school diploma is required, while a bachelor's degree is preferred.
Experience Required
Minimum 2 year(s)
Servicemitarbeiter (m/w/d) at The Cloud One
Hamburg, , Germany - Full Time
Skills Needed
Guest Relations, Customer Service, Sales, Hospitality Management, Communication, Flexibility, Teamwork, Quality Awareness
Specialization
Candidates should have hospitality training, relevant experience, or an interest in career changing. Strong communication skills, a passion for hosting, and the ability to remain calm under pressure are essential.
Packer Zolllager (m/w/d) Airline Catering München at DO & CO AG
München, Brandenburg, Germany - Full Time
Skills Needed
Airline Catering, Warehouse Operations, Inventory Management, Logistics, Packing, Ms Office, Communication, Stress Resistance, Reliability, Quality Awareness, Customer Service Orientation
Specialization
Candidates should have experience in airline catering, gastronomy, or warehouse operations and possess a valid Class B driver's license. Good German and English language skills, reliability, and the ability to pass a security background check are required.
Front Office Agent (m/w/d) at Louvre Hotels Group
Hamburg, , Germany - Full Time
Skills Needed
Front Office Operations, Guest Relations, Check In And Check Out, Reservation Management, Customer Service, Communication Skills, Administrative Support, Teamwork, German Language, English Language, Multitasking, Reliability
Specialization
Candidates should have initial experience in a front office or similar role and possess excellent communication skills. Proficiency in German and English is required, along with a willingness to work shifts and weekends.
Director of Finance (m/w/d) at b'mine hotels
Berlin, , Germany - Full Time
Skills Needed
Financial Accounting, Controlling, Budget Planning, Forecasting, Liquidity Management, Kpi Analysis, Hgb, Ifrs, Leadership, Communication, Hotel Pms, Finance Systems, German Language (C1)
Specialization
Candidates should hold a degree in business administration or a relevant financial qualification and possess several years of leadership experience in hotel finance. Proficiency in accounting, controlling, and fluent German (C1) are required.
Experience Required
Minimum 5 year(s)
Housekeeper (m/f/d) at Accor
Düsseldorf, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Guest Service, Teamwork, Material Backup, Tidiness, Attention To Detail, Organization, Communication
Specialization
The ideal candidate should ideally have prior experience in a housekeeping department and enjoy interacting with guests while supporting colleagues. Organizational talent and a communicative working style are valued characteristics over a detailed CV.
Patissier / Konditor (m/w/d) Airline Catering Frankfurt at DO & CO AG
Stuttgart, Baden-Württemberg, Germany - Full Time
Skills Needed
Dessert Preparation, Cake Production, Pastry Production, Plating, Presentation, Order Management, Delivery Control, Hygiene Compliance, Quality Awareness, Independent Work, Professional Appearance, Passion For The Profession, Attention To Detail, Commitment, Flexibility, Shift Work
Specialization
Candidates must possess vocational training and professional experience in producing sweets, cakes, and desserts, with long-term experience in bakeries, confectioneries, patisseries, large-scale kitchens, or productions being advantageous. Essential qualities include the highest quality awareness, independent working style, passion for the craft, flexibility for shift work, and a strong sense of responsibility.
Experience Required
Minimum 2 year(s)
Ausbildung Hotelfachmann/-frau (m/w/d) at b'mine hotels
Cologne, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Organization, Hospitality Management, German Language Proficiency, Event Planning, Front Office Operations, Housekeeping, Food And Beverage Service
Specialization
Candidates must have a successfully completed school education and a passion for hospitality and interacting with people. Proficiency in German (at least B2/C1 level) and a professional demeanor are required.
Sachbearbeiter Qualitätsmanagement (m/w/d) Airline Catering München at DO & CO AG
Oberding, Bavaria, Germany -
Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

0.0

Posted On

04 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Quality Management, Food Safety Standards, HACCP, Internal Auditing, Customer Auditing, Hygiene Training, Complaint Management, German Language, English Language, Process Improvement

Industry

Hospitality

Description
Unternehmensbeschreibung Unsere Produktionsabteilung ist stolz darauf, erstklassige Luxus-Flugzeugverpflegung anzubieten, die sowohl elegant als auch hochwertig ist. Unser Team widmet sich der Gestaltung eines einmaligen Erlebnisses, das selbst die anspruchsvollsten Passagiere anspricht. Wir legen Wert auf außergewöhnliche Qualität, erstklassigen Service und eine exquisite Auswahl an Menüoptionen, die garantiert beeindrucken werden. Stellenbeschreibung Qualitätssicherung in unseren Standorten in München Überprüfung der Einhaltung der internen Food Safety Standards Tägliche Aufarbeitung und Prüfung der HACCP Standards und entsprechende Dokumentation Durchführung von internen Qualitäts- und Food-Safety Audits sowie externen Kundenaudits und Präsentationen Sicherstellen der Umsetzung von Kunden- und Behördenanforderungen Durchführung von Hygieneschulungen Umsetzung und Kontrolle des Reinigungsplans Beschwerdemanagement Abteilungsübergreifende Zusammenarbeit mit den operativen Bereichen Planen von Präventiv- und Verbesserungsmaßnahmen Qualifikationen Fachspezifisches Studium oder Ausbildung im Bereich der Qualitätssicherung oder im Qualitätsmanagement Gastronomische Ausbildung und/oder Berufserfahrung im Bereich Hygiene/HACCP von Vorteil Gute Deutsch- und Englischkenntnisse (in Wort und Schrift) Hohes persönliches Engagement Hands-on Mentalität Belastbarkeit Zusätzliche Informationen Wir glauben, dass unsere Mitarbeiter die treibende Kraft hinter unserem Erfolg sind und bemühen uns, ein positives und unterstützendes Arbeitsumfeld zu schaffen. Als Mitglied unseres Teams haben Sie Zugang zu einer Reihe von Vorteilen, wie zum Bespiel: Zuschläge für Sonntags- und Feiertagsarbeit Mitarbeiterrabatte in verschiedenen Geschäften Kooperation mit Urban Sports Club Kostenlose kulinarische Verpflegung Unbefristeter Vertrag Weihnachts- und Urlaubsgeld nach 1 Jahr Betriebszugehörigkeit Maßgeschneiderte Mobilitätszuschüsse (Deutschlandticket, JobRad) Ein Unternehmen, in dem Sie wirklich etwas bewirken können - wir haben keine Angst vor neuen Ideen! Echte berufliche Entwicklungsmöglichkeiten, sowohl auf nationaler als auch auf internationaler Ebene Die Möglichkeit, mit einem der innovativsten Akteure auf dem globalen Luxusmarkt für Gourmet Entertainment zusammenzuarbeiten und diesen zu vertreten Genau wie die unterschiedlichen Zutaten ein Gericht perfekt und besonders machen, so schätzen wir Diversität in unserem Unternehmen in Bezug auf unseren Mitarbeiter:innen. Jede:r ist herzlich willkommen - unabhängig von Geschlecht, Herkunft, Religion, Ethnizität und sexueller Orientierung. #doco.office
Responsibilities
Ensure quality assurance and food safety compliance at Munich locations through HACCP monitoring and internal/external audits. Manage hygiene training, cleaning plans, and complaint management while collaborating across operational departments.
Sachbearbeiter Qualitätsmanagement (m/w/d) Airline Catering München at DO & CO AG
Oberding, Bavaria, Germany - Full Time
Skills Needed
Quality Management, Food Safety Standards, Haccp, Internal Auditing, Customer Auditing, Hygiene Training, Complaint Management, German Language, English Language, Process Improvement
Specialization
Requires a degree or vocational training in quality assurance or management, with a preference for gastronomic experience in hygiene/HACCP. Candidates must possess strong German and English skills and a hands-on mentality.
Experience Required
Minimum 2 year(s)
Junior Eventmanager (m/w/d) Public Catering Allianz Arena at DO & CO AG
München, Brandenburg, Germany - Full Time
Skills Needed
Event Management, Project Management, Catering Planning, Haccp, Personnel Planning, Budget Control, Ms Office, Excel, German Language, English Language, Logistics Coordination, Quality Control
Specialization
A completed vocational training as a chef is mandatory, with additional qualifications in event management or system gastronomy being an advantage. Candidates must have initial experience in large-scale event management and be willing to work weekends and match days.
Experience Required
Minimum 2 year(s)
Küchenchef (m/w/d) at Moa & Heidegrund Betriebs GmbH & Co. KG
Garrel, Lower Saxony, Germany - Full Time
Skills Needed
Kitchen Management, Menu Planning, Quality Assurance, Haccp, Cost Optimization, Budget Management, Team Leadership, Staff Scheduling, Food Cost Calculation, Ms Office, Excel, Communication Skills, Problem Solving, Event Catering, Inventory Management, Personnel Development
Specialization
Requires completed vocational training as a chef with at least 5 years of experience, including 2 years in a leadership role. Must be proficient in MS Office, cost structures, and possess strong communication skills in German.
Experience Required
Minimum 5 year(s)
Banquet & Service Staff (m/f/d) at Accor
Berlin, , Germany - Full Time
Skills Needed
Guest Relations, Event Coordination, Food And Beverage Service, Hospitality Management, Time Management, Multitasking, Customer Service, Catering
Specialization
Candidates should have professional experience in a similar hospitality role and a passion for hosting. A strong interest in food and beverage concepts and a proactive, energetic personality are essential.
Experience Required
Minimum 2 year(s)
Multi Property Sales Executive - Event Booking Center (all genders) at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Hamburg, , Germany - Full Time
Skills Needed
Opera Sales & Catering, Strategic Thinking, Customer Orientation, Event Planning, Sales Management, Contract Negotiation, English Proficiency, German Proficiency, Creativity, Flexibility, Teamwork, Project Management
Specialization
Ideally requires vocational training in upscale gastronomy, hotel management, or as an event clerk. Candidates should possess strong English and German skills, a customer-oriented mindset, and preferably knowledge of Opera Sales & Catering.
Experience Required
Minimum 2 year(s)
Küchenhilfe (m/w/d) at ROOMERS Baden-Baden
Baden-Baden, Baden-Württemberg, Germany - Full Time
Skills Needed
Food Preparation, Mise En Place, Kitchen Cleaning, Haccp Standards, Hygiene Management, Inventory Control, Teamwork, Reliability, Stress Resistance
Specialization
Previous experience in kitchen or gastronomy is an advantage but not required. Candidates should be reliable, punctual, and capable of working effectively in a high-pressure team environment.
Sachbearbeiter Qualitätsmanagement (m/w/d) Airline Catering München at DO & CO AG
München, Brandenburg, Germany - Full Time
Skills Needed
Quality Management, Food Safety Standards, Haccp, Internal Auditing, Customer Audits, Hygiene Training, Complaint Management, German, English
Specialization
Requires a degree or vocational training in quality management or assurance, with a preference for gastronomic experience in hygiene/HACCP. Proficiency in German and English, along with a hands-on mentality and willingness to travel, is required.
Experience Required
Minimum 2 year(s)
Demichef de Partie NENI (m/w/d) at Accor
Berlin, , Germany - Full Time
Skills Needed
Culinary Arts, Kitchen Management, Team Leadership, Food Preparation, Menu Execution, Staff Training, Hygiene Standards, Operational Efficiency, Communication, Motivation
Specialization
Candidates must have completed a professional culinary education and possess experience as a Commis de Cuisine or junior chef. A strong character, ability to motivate others, and passion for new food concepts are essential.
Experience Required
Minimum 2 year(s)
Restaurantmitarbeiter (m/w/d) - Frühdienst at Penta Hotels
Bremen, Bremen, Germany - Full Time
Skills Needed
Guest Service, Hospitality Management, German Language, English Language, Communication Skills, Hygiene Standards, Food And Beverage Service
Specialization
Candidates must have completed vocational training in hotel management or gastronomy and be proficient in both German and English. Strong communication skills and a commitment to hygiene standards are required.
Business Development Manager – MICE & Groups at Wilde by Staycity Checkpoint Charlie
Berlin, Hesse, Germany - Full Time
Skills Needed
Business Development, Sales, Mice, Group Business, Networking, Crm Systems, Proactive Attitude, Pipeline Generation, Commercial Mindset, Fluency In English, Fluency In German, Event Management, Relationship Building, Market Knowledge, Travel Willingness
Specialization
Candidates should have a minimum of 5 years' experience in hotel or aparthotel sales, focusing on MICE and groups. Fluency in English and German, along with a strong network in the DACH region, is essential.
Experience Required
Minimum 5 year(s)
Commis de Cuisine (m/w/d) Emirates Lounge Frankfurt at DO & CO AG
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Food Production, Cold Kitchen, Hot Kitchen, Recipe Adherence, Quality Standards, Haccp Compliance, Shift Work, German Language, English Language, Airline Catering Experience, Large Kitchen Experience, Food Production Experience, Gastronomy Experience
Specialization
Candidates must have completed training as a cook or possess equivalent gastronomic qualifications, along with initial experience as a kitchen employee, production cook, or Chef de Partie. Willingness to work shifts and proficiency in German and/or English are required, with prior experience in airline catering being advantageous.
Zimmermädchen/Roomboy (m/w/d) at Michelberger Hotel
Berlin, , Germany - Full Time
Skills Needed
Housekeeping, Room Cleaning, Cleaning Agent Application, Technical Equipment Handling, Laundry Management, Communication Skills, English Proficiency, German Proficiency
Specialization
Previous experience in housekeeping is an advantage. Candidates should possess good communication skills and proficiency in German and English.
Sommelier at Accor
Nassau, Rhineland-Palatinate, Germany - Full Time
Skills Needed
Wine Service, Cellar Management, Wine Pairing, Inventory Control, Staff Training, Guest Relations, Menu Design, Compliance, Leadership, Multitasking, Communication, Attention To Detail
Specialization
Candidates must be a Certified Sommelier or WSET Level 3 with 3 to 5 years of luxury hotel or food and beverage experience. A high school diploma is required, while a bachelor's degree is preferred.
Experience Required
Minimum 2 year(s)
Servicemitarbeiter (m/w/d) at The Cloud One
Hamburg, , Germany - Full Time
Skills Needed
Guest Relations, Customer Service, Sales, Hospitality Management, Communication, Flexibility, Teamwork, Quality Awareness
Specialization
Candidates should have hospitality training, relevant experience, or an interest in career changing. Strong communication skills, a passion for hosting, and the ability to remain calm under pressure are essential.
Packer Zolllager (m/w/d) Airline Catering München at DO & CO AG
München, Brandenburg, Germany - Full Time
Skills Needed
Airline Catering, Warehouse Operations, Inventory Management, Logistics, Packing, Ms Office, Communication, Stress Resistance, Reliability, Quality Awareness, Customer Service Orientation
Specialization
Candidates should have experience in airline catering, gastronomy, or warehouse operations and possess a valid Class B driver's license. Good German and English language skills, reliability, and the ability to pass a security background check are required.
Front Office Agent (m/w/d) at Louvre Hotels Group
Hamburg, , Germany - Full Time
Skills Needed
Front Office Operations, Guest Relations, Check In And Check Out, Reservation Management, Customer Service, Communication Skills, Administrative Support, Teamwork, German Language, English Language, Multitasking, Reliability
Specialization
Candidates should have initial experience in a front office or similar role and possess excellent communication skills. Proficiency in German and English is required, along with a willingness to work shifts and weekends.
Director of Finance (m/w/d) at b'mine hotels
Berlin, , Germany - Full Time
Skills Needed
Financial Accounting, Controlling, Budget Planning, Forecasting, Liquidity Management, Kpi Analysis, Hgb, Ifrs, Leadership, Communication, Hotel Pms, Finance Systems, German Language (C1)
Specialization
Candidates should hold a degree in business administration or a relevant financial qualification and possess several years of leadership experience in hotel finance. Proficiency in accounting, controlling, and fluent German (C1) are required.
Experience Required
Minimum 5 year(s)
Housekeeper (m/f/d) at Accor
Düsseldorf, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Guest Service, Teamwork, Material Backup, Tidiness, Attention To Detail, Organization, Communication
Specialization
The ideal candidate should ideally have prior experience in a housekeeping department and enjoy interacting with guests while supporting colleagues. Organizational talent and a communicative working style are valued characteristics over a detailed CV.
Patissier / Konditor (m/w/d) Airline Catering Frankfurt at DO & CO AG
Stuttgart, Baden-Württemberg, Germany - Full Time
Skills Needed
Dessert Preparation, Cake Production, Pastry Production, Plating, Presentation, Order Management, Delivery Control, Hygiene Compliance, Quality Awareness, Independent Work, Professional Appearance, Passion For The Profession, Attention To Detail, Commitment, Flexibility, Shift Work
Specialization
Candidates must possess vocational training and professional experience in producing sweets, cakes, and desserts, with long-term experience in bakeries, confectioneries, patisseries, large-scale kitchens, or productions being advantageous. Essential qualities include the highest quality awareness, independent working style, passion for the craft, flexibility for shift work, and a strong sense of responsibility.
Experience Required
Minimum 2 year(s)
Ausbildung Hotelfachmann/-frau (m/w/d) at b'mine hotels
Cologne, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Organization, Hospitality Management, German Language Proficiency, Event Planning, Front Office Operations, Housekeeping, Food And Beverage Service
Specialization
Candidates must have a successfully completed school education and a passion for hospitality and interacting with people. Proficiency in German (at least B2/C1 level) and a professional demeanor are required.