At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

REQUIRED QUALIFICATIONS

Minimum of 10-15 years of Strategic Account Management or consulting experience in National Accounts market specifically in the the health care or insurance industry. Best in class communication/presentation skills. Builds solid collaborative relationships. Outstanding record of past success in leading RFP work, leading broad initiatives and demonstrating leadership, particularly in a matrixed environment.

EDUCATION

Bachelor’s degree or equivalent experience.

The National Accounts VP Client Management is responsible for driving retention and growth across all products within an assigned geography and book of business. Partner with account team on strategic account development and strategy execution. Responsible to lead the RFP process for retention and growth opportunities. Collaborate with the Market Heads, Team Leaders, Sales Vice Presidents and Consulting Firm Relations to implement sales/relationship best practices within and across the West region which embody the NA brand promise and support business objectives.

• Develops specific, coordinated plans to retain and grow customers in assigned BOB. Uses deep customer insights to assess need and develop tailored sales strategies; develops higher level relationships up to and including C Suite relationships and B2B opportunities to drive sales and retention; cultivates long term key stakeholder relationships and positions Aetna as optimal solution before and when opportunity develops.
• Partners with Market Leader and Sales VPs to be market facing with consultants and groups in the region. Supports the development of Aetna’s NA Value proposition and develops, integrates, and implements comprehensive sales and marketing plans to contribute to the company’s overall business objectives for sales and retention.
• Shares best practices with the team.
• Seen as thought leader in the market.
• Acts as mentor for less tenured account team members.
• Helps plan and lead regional client forums.
• Performs other duties as required