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Care Manager at Empathy
London, England, United Kingdom - Full Time
Skills Needed
Empathy, Customer Support, Team Leadership, Operational Excellence, Communication Skills, Problem Solving, Tech Savviness, Training, Recruitment, Data Analysis, Grief Support, Case Management, Probate Administration, Family Liaison, Warmth, Professionalism
Specialization
The ideal candidate should possess deep empathy and operational excellence, with at least 2 years of experience in customer-facing roles. Strong communication, organizational skills, and experience in team leadership are also essential.
Experience Required
Minimum 2 year(s)
Care Manager at CONNECTICUT COMMUNITY CARE INC
Bristol, Connecticut, United States - Full Time
Skills Needed
Case Management, Client Focus, Decision Making, Diversity, Ethics, Listening, Personal Accountability, Problem Solving, Time Management, Assessment, Care Planning, Community Resources, Communication, Interdisciplinary Teamwork, Quality Improvement, Documentation
Specialization
Candidates must have a Bachelor's degree and at least two years of experience in healthcare or human services. Knowledge of community resources and the ability to develop person-centered care plans are essential.
Experience Required
Minimum 2 year(s)
Care Manager at Care Design New York
East Meadow, New York, United States - Full Time
Skills Needed
Communication Skills, Organizational Skills, Interpersonal Skills, Advocacy, Life Planning, Documentation, Problem Solving, Team Collaboration
Specialization
Candidates must have a Bachelor’s degree with 2+ years of relevant experience, a Registered Nurse license with 2+ years of relevant experience, or a Master’s degree with 1+ year of relevant experience. Strong communication, organizational, and interpersonal skills are also required.
Experience Required
Minimum 2 year(s)
Care Partner at 5000 Wellstar Medical Group, LLC
Marietta, Georgia, United States - Full Time
Skills Needed
Patient Care, Communication, Teamwork, Interpersonal Skills, Multi Tasking, Compassion, Respect, Organization, Documentation, Safety, Infection Control, Basic Life Support, Technical Skills, Clerical Functions, Patient Experience, Cultural Awareness
Specialization
Candidates must be rising seniors in good standing or have a high school diploma or GED. Required skills include the ability to follow detailed directions, strong interpersonal skills, and effective communication.
Care Partner at Cogir of Tigard
Salem, Oregon, United States - Full Time
Skills Needed
Compassionate Care, Communication Skills, Teamwork, Positive Attitude, Empathy, Patience, Attention To Detail, Physical Stamina, Integrity
Specialization
Candidates must have a high school diploma or equivalent and current caregiver training/certification. At least 12 months of experience in a professional caregiving setting is required.
Care Partner at MERIDIAN SENIOR LIVING
Breese, Illinois, United States - Full Time
Skills Needed
Compassion, Teamwork, Communication, Dependability, Confidentiality, Elderly Care, Record Keeping, Mobility Assistance, Grooming Assistance, Toileting Assistance, Positioning, Incontinence Care, Interaction, Reporting, Caregiving, Responsibility
Specialization
Candidates must be at least 21 years old and have a high school diploma or equivalent. They should demonstrate compassion for the elderly and the ability to work both independently and as part of a team.
Care Manager at Independent Living Systems
Lutz, Florida, United States - Full Time
Skills Needed
Care Management, Case Management, Medicaid Policies, Assessment, Discharge Planning, Care Coordination, Education, Documentation, Social Services, Community Resources, Patient Centered Care, Multidisciplinary Collaboration, Compassionate Support, Behavioral Health Interventions, Trauma Informed Care, Electronic Health Records
Specialization
Candidates must have a Bachelor’s degree in a relevant field and experience in case management. Knowledge of Medicaid policies and procedures is also required.
Experience Required
Minimum 2 year(s)
Care Manager at Independent Living Systems
Sebring, Florida, United States - Full Time
Skills Needed
Care Management, Case Management, Medicaid Policies, Assessment, Discharge Planning, Healthcare Coordination, Social Services, Community Resources, Patient Advocacy, Documentation, Education, Support, Trauma Informed Care, Behavioral Health, Electronic Health Records, Diverse Populations
Specialization
Candidates must have a bachelor's degree in a relevant field and experience in case management. Knowledge of Medicaid policies and procedures is also required.
Experience Required
Minimum 2 year(s)
Care Manager at Independent Living Systems
Lake Wales, Florida, United States - Full Time
Skills Needed
Care Management, Case Management, Medicaid Policies, Assessment Skills, Discharge Planning, Collaboration, Education And Support, Documentation, Compassionate Care, Patient Centered Care, Social Services, Community Resources, Healthcare Coordination, Monitoring Progress, Trauma Informed Care, Behavioral Health Interventions
Specialization
Candidates must have a Bachelor’s degree in a relevant field and experience in case management. Knowledge of Medicaid policies and procedures is also required.
Experience Required
Minimum 2 year(s)
PT Caregiver at WELLQUEST LIVING LLC
Santa Rosa, California, United States - Full Time
Skills Needed
Personal Assistance, Daily Care, Activities Of Daily Living, Communication, Teamwork, Safety Procedures, Resident Support, Recreational Activities, Confidentiality, Grooming, Medication Assistance, Universal Precautions, Time Management, Problem Solving, Customer Service, Empathy
Specialization
The position requires assisting residents with daily living activities and maintaining their dignity and safety. Caregivers must communicate changes in resident conditions and support the activities department.
Care Manager at Care Design New York
New York, New York, United States - Full Time
Skills Needed
Communication Skills, Organizational Skills, Interpersonal Skills, Advocacy, Life Planning, Documentation, Problem Solving, Team Collaboration
Specialization
Candidates must have a Bachelor’s degree with 2+ years of relevant experience, or a Registered Nurse license with 2+ years of experience, or a Master’s degree with 1+ year of relevant experience. Strong communication, organizational, and interpersonal skills are also required.
Experience Required
Minimum 2 year(s)
Care Manager at Sunrise Senior Living
Columbia, Maryland, United States - Full Time
Skills Needed
Resident Care, Communication, Empathy, Safety Procedures, Time Management, Problem Solving, Teamwork, Organizational Skills, Decision Making, Hygiene Practices, Activity Engagement, Documentation, Customer Service, Compassion, Independence Support, Life Enrichment
Specialization
Candidates should have a high school diploma or GED and a desire to serve seniors, with previous experience preferred. CPR and First Aid certification may be required based on state regulations.
Care Manager at Sunrise Senior Living
Chicago, Illinois, United States - Full Time
Skills Needed
Resident Care, Communication, Empathy, Time Management, Problem Solving, Teamwork, Safety Procedures, Hygiene, Housekeeping, Dining Service, Risk Management, First Aid, Cpr, Life Skills, Engagement, Documentation
Specialization
Candidates should have a high school diploma or GED and CPR/First Aid certification as required by state regulations. Previous experience working with seniors is preferred, along with a desire to serve and care for them.
Care Manager at Family Tree Private Care
San Antonio, Texas, United States - Full Time
Skills Needed
Client Relationship Management, Advisory Services, Customer Loyalty Maximization, Exceptional Care Delivery, Problem Solving, Leading Conversations, Clinical Setting Experience, Geriatric Care Management, In Home Assessments, Plan Of Care Development, Sales Potential Maximization, Issue Management, Clearcare System, Caregiver Training, Quality Kpi Tracking, Interpersonal Skills
Specialization
Candidates must possess a Bachelor's degree in social sciences, social work, or a related field, along with a minimum of one year of experience in a clinical setting or social work, and one year of client management experience. Strong candidates should also have experience in a sales-driven environment and possess excellent interpersonal, organizational, and communication skills.
Care Partner at Silverchain
Burnie, Tasmania, Australia - Full Time
Skills Needed
Community Care, Client Case Management, Advocacy Skills, Communication Skills, Empathy, Problem Solving, Critical Thinking, Organizational Skills, Time Management, Cultural Competence, Collaboration, Teamwork
Specialization
The ideal candidate should have experience in community-based case management and managing government-funded aged care services. Strong communication, empathy, problem-solving skills, and the ability to work with diverse populations are essential.
Experience Required
Minimum 2 year(s)
Care Manager at Sunrise Senior Living
Wheaton, Illinois, United States - Full Time
Skills Needed
Resident Care, Communication, Empathy, Time Management, Problem Solving, Teamwork, Safety Procedures, Hygiene, Organizational Skills, Decision Making, Customer Service, Compassion, Attention To Detail, Adaptability, Leadership, Risk Management
Specialization
Candidates should have a high school diploma or GED and CPR/First Aid certification as required by state regulations. Previous experience working with seniors is preferred, along with a desire to serve and care for them.
AL Caregiver at WELLQUEST LIVING LLC
Menifee, California, United States - Full Time
Skills Needed
Activities Of Daily Living, Compassion, Communication, Teamwork, Personal Integrity, Safety Procedures, Health Screening, Assisting Residents, Medication Assistance, Fire Procedures, Grooming, Meal Assistance, Resident Care, Cognitive Impairment Support, Positive Interaction, Time Management
Specialization
Candidates must be at least 18 years old and able to assist cognitively impaired individuals. A criminal record clearance and current first aid training are also required.
Care Manager at Sunrise Senior Living
Valencia, California, United States - Full Time
Skills Needed
Resident Care, Communication, Empathy, Time Management, Problem Solving, Teamwork, Safety Procedures, Hygiene, Housekeeping, Dining Service, Risk Management, First Aid, Cpr, Organizational Skills, Decision Making, Customer Service
Specialization
Candidates should have a high school diploma or GED and preferably some experience working with seniors. CPR and First Aid certifications are required as per state regulations, and candidates must be at least 18 years old.
Care Manager at Sunrise Senior Living
Broomfield, Colorado, United States - Full Time
Skills Needed
Resident Care, Communication, Empathy, Safety Procedures, Time Management, Problem Solving, Teamwork, Organizational Skills, Hygiene, Customer Service, Activity Coordination, Documentation, Health Monitoring, Housekeeping, Dining Service, Risk Management
Specialization
Candidates should have a high school diploma or GED and a desire to serve seniors, with previous experience preferred. CPR and First Aid certifications are required as per state regulations.
Career Coach at The Immigrant and Refugee Community Organization
Maywood Park, Oregon, United States - Full Time
Skills Needed
Career Coaching, Employment Services, Workforce Development, Job Market Trends, Credential Recognition, Interpersonal Communication, Data Management, Report Writing, Analytical Skills, Problem Solving, Client Support, Training Coordination, Outreach, Recruitment, Job Placement, Job Retention
Specialization
An associate's degree and 1-2 years of experience in career coaching or employment services are required, preferably with a focus on immigrants or internationally trained professionals. Strong communication skills and the ability to work in a fast-paced environment are also essential.
Care Manager at Empathy
London, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Empathy, Customer Support, Team Leadership, Operational Excellence, Communication Skills, Problem Solving, Tech Savviness, Training, Recruitment, Data Analysis, Grief Support, Case Management, Probate Administration, Family Liaison, Warmth, Professionalism

Industry

technology;Information and Internet

Description
Empathy is transforming the way families navigate life’s most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most. We partner with leading employers, insurers and financial institutions to deliver meaningful, human-centric support at scale. Today, Empathy supports over 45 million people across North America and is now launching in the UK. Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. Wwe’ve raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide. About this role This is a founding role with the rare opportunity to build something from scratch that will genuinely change lives. As Care Manager, you'll be the architect of Empathy's UK care operations. While most startups ask you to figure everything out alone, you'll have something better: a battle-tested playbook from five years of supporting families across North America, the backing of a well-funded company with $162M in funding, and the autonomy to shape how it works for UK families. You'll wear two hats: Front-line Care: Provide direct, compassionate support to families navigating loss - being the voice and heart of Empathy for UK families at their most vulnerable moments. Founding Team Leader: Build, mentor, and lead a team of care specialists from day one. You'll establish the systems, culture, and best practices that will scale as Empathy grows across the UK. This is the sweet spot: startup impact with scale-up support. You're not maintaining someone else's operation - you're creating the blueprint. Every process you build, every person you hire, every insight you surface will shape how thousands of UK families experience grief support for years to come. In this role you will Directly Support Families Provide empathetic, expert guidance to families by phone, chat, and email Navigate practical and emotional needs related to loss—from grief support to UK-specific probate, estate administration, and tax processes Help families make the most of Empathy's digital tools, personalising each experience to their unique circumstances Build trust at every touchpoint through warmth, professionalism, and genuine care Team Leadership & Operations Recruit, train, and inspire a founding team of contract-based care specialists Build the operational foundations—creating processes and workflows that enable consistent, world-class care at scale Use data, feedback, and user insights to continuously enhance the service and product experience Collaborate cross-functionally to localise content, tools, and approaches for UK families and regulations Own continuity planning and growth strategy as the team expands Requirements You're motivated by the chance to create something meaningful and lasting for families at their most vulnerable - and you have the rare combination of deep empathy and operational excellence to pull it off. You're not looking for a role where everything is already figured out. You want to be the person who figures it out, who takes something proven and makes it even better for a new market. You're energised by supporting grieving families and you're obsessed with using feedback and data to make each interaction better than the last. You bring: A deeply human, warm, and patient approach; you know how to comfort others through their darkest moments 2+ years' experience in customer-facing roles such as counselling, bereavement support, case management, probate administration, or family liaison Tech-savviness and enthusiasm for digital tools that can genuinely help families Excellent communication skills with strong organisational and problem-solving capabilities Confidence making independent decisions and shaping best practices in a fast-moving environment Experience hiring, training and leading small teams, ideally across full time and part time employment.
Responsibilities
As a Care Manager, you will provide direct support to families navigating loss and lead a team of care specialists. You will establish operational foundations and enhance service quality through data and user insights.
Care Manager at Empathy
London, England, United Kingdom - Full Time
Skills Needed
Empathy, Customer Support, Team Leadership, Operational Excellence, Communication Skills, Problem Solving, Tech Savviness, Training, Recruitment, Data Analysis, Grief Support, Case Management, Probate Administration, Family Liaison, Warmth, Professionalism
Specialization
The ideal candidate should possess deep empathy and operational excellence, with at least 2 years of experience in customer-facing roles. Strong communication, organizational skills, and experience in team leadership are also essential.
Experience Required
Minimum 2 year(s)
Care Manager at CONNECTICUT COMMUNITY CARE INC
Bristol, Connecticut, United States - Full Time
Skills Needed
Case Management, Client Focus, Decision Making, Diversity, Ethics, Listening, Personal Accountability, Problem Solving, Time Management, Assessment, Care Planning, Community Resources, Communication, Interdisciplinary Teamwork, Quality Improvement, Documentation
Specialization
Candidates must have a Bachelor's degree and at least two years of experience in healthcare or human services. Knowledge of community resources and the ability to develop person-centered care plans are essential.
Experience Required
Minimum 2 year(s)
Care Manager at Care Design New York
East Meadow, New York, United States - Full Time
Skills Needed
Communication Skills, Organizational Skills, Interpersonal Skills, Advocacy, Life Planning, Documentation, Problem Solving, Team Collaboration
Specialization
Candidates must have a Bachelor’s degree with 2+ years of relevant experience, a Registered Nurse license with 2+ years of relevant experience, or a Master’s degree with 1+ year of relevant experience. Strong communication, organizational, and interpersonal skills are also required.
Experience Required
Minimum 2 year(s)
Care Partner at 5000 Wellstar Medical Group, LLC
Marietta, Georgia, United States - Full Time
Skills Needed
Patient Care, Communication, Teamwork, Interpersonal Skills, Multi Tasking, Compassion, Respect, Organization, Documentation, Safety, Infection Control, Basic Life Support, Technical Skills, Clerical Functions, Patient Experience, Cultural Awareness
Specialization
Candidates must be rising seniors in good standing or have a high school diploma or GED. Required skills include the ability to follow detailed directions, strong interpersonal skills, and effective communication.
Care Partner at Cogir of Tigard
Salem, Oregon, United States - Full Time
Skills Needed
Compassionate Care, Communication Skills, Teamwork, Positive Attitude, Empathy, Patience, Attention To Detail, Physical Stamina, Integrity
Specialization
Candidates must have a high school diploma or equivalent and current caregiver training/certification. At least 12 months of experience in a professional caregiving setting is required.
Care Partner at MERIDIAN SENIOR LIVING
Breese, Illinois, United States - Full Time
Skills Needed
Compassion, Teamwork, Communication, Dependability, Confidentiality, Elderly Care, Record Keeping, Mobility Assistance, Grooming Assistance, Toileting Assistance, Positioning, Incontinence Care, Interaction, Reporting, Caregiving, Responsibility
Specialization
Candidates must be at least 21 years old and have a high school diploma or equivalent. They should demonstrate compassion for the elderly and the ability to work both independently and as part of a team.
Care Manager at Independent Living Systems
Lutz, Florida, United States - Full Time
Skills Needed
Care Management, Case Management, Medicaid Policies, Assessment, Discharge Planning, Care Coordination, Education, Documentation, Social Services, Community Resources, Patient Centered Care, Multidisciplinary Collaboration, Compassionate Support, Behavioral Health Interventions, Trauma Informed Care, Electronic Health Records
Specialization
Candidates must have a Bachelor’s degree in a relevant field and experience in case management. Knowledge of Medicaid policies and procedures is also required.
Experience Required
Minimum 2 year(s)
Care Manager at Independent Living Systems
Sebring, Florida, United States - Full Time
Skills Needed
Care Management, Case Management, Medicaid Policies, Assessment, Discharge Planning, Healthcare Coordination, Social Services, Community Resources, Patient Advocacy, Documentation, Education, Support, Trauma Informed Care, Behavioral Health, Electronic Health Records, Diverse Populations
Specialization
Candidates must have a bachelor's degree in a relevant field and experience in case management. Knowledge of Medicaid policies and procedures is also required.
Experience Required
Minimum 2 year(s)
Care Manager at Independent Living Systems
Lake Wales, Florida, United States - Full Time
Skills Needed
Care Management, Case Management, Medicaid Policies, Assessment Skills, Discharge Planning, Collaboration, Education And Support, Documentation, Compassionate Care, Patient Centered Care, Social Services, Community Resources, Healthcare Coordination, Monitoring Progress, Trauma Informed Care, Behavioral Health Interventions
Specialization
Candidates must have a Bachelor’s degree in a relevant field and experience in case management. Knowledge of Medicaid policies and procedures is also required.
Experience Required
Minimum 2 year(s)
PT Caregiver at WELLQUEST LIVING LLC
Santa Rosa, California, United States - Full Time
Skills Needed
Personal Assistance, Daily Care, Activities Of Daily Living, Communication, Teamwork, Safety Procedures, Resident Support, Recreational Activities, Confidentiality, Grooming, Medication Assistance, Universal Precautions, Time Management, Problem Solving, Customer Service, Empathy
Specialization
The position requires assisting residents with daily living activities and maintaining their dignity and safety. Caregivers must communicate changes in resident conditions and support the activities department.
Care Manager at Care Design New York
New York, New York, United States - Full Time
Skills Needed
Communication Skills, Organizational Skills, Interpersonal Skills, Advocacy, Life Planning, Documentation, Problem Solving, Team Collaboration
Specialization
Candidates must have a Bachelor’s degree with 2+ years of relevant experience, or a Registered Nurse license with 2+ years of experience, or a Master’s degree with 1+ year of relevant experience. Strong communication, organizational, and interpersonal skills are also required.
Experience Required
Minimum 2 year(s)
Care Manager at Sunrise Senior Living
Columbia, Maryland, United States - Full Time
Skills Needed
Resident Care, Communication, Empathy, Safety Procedures, Time Management, Problem Solving, Teamwork, Organizational Skills, Decision Making, Hygiene Practices, Activity Engagement, Documentation, Customer Service, Compassion, Independence Support, Life Enrichment
Specialization
Candidates should have a high school diploma or GED and a desire to serve seniors, with previous experience preferred. CPR and First Aid certification may be required based on state regulations.
Care Manager at Sunrise Senior Living
Chicago, Illinois, United States - Full Time
Skills Needed
Resident Care, Communication, Empathy, Time Management, Problem Solving, Teamwork, Safety Procedures, Hygiene, Housekeeping, Dining Service, Risk Management, First Aid, Cpr, Life Skills, Engagement, Documentation
Specialization
Candidates should have a high school diploma or GED and CPR/First Aid certification as required by state regulations. Previous experience working with seniors is preferred, along with a desire to serve and care for them.
Care Manager at Family Tree Private Care
San Antonio, Texas, United States - Full Time
Skills Needed
Client Relationship Management, Advisory Services, Customer Loyalty Maximization, Exceptional Care Delivery, Problem Solving, Leading Conversations, Clinical Setting Experience, Geriatric Care Management, In Home Assessments, Plan Of Care Development, Sales Potential Maximization, Issue Management, Clearcare System, Caregiver Training, Quality Kpi Tracking, Interpersonal Skills
Specialization
Candidates must possess a Bachelor's degree in social sciences, social work, or a related field, along with a minimum of one year of experience in a clinical setting or social work, and one year of client management experience. Strong candidates should also have experience in a sales-driven environment and possess excellent interpersonal, organizational, and communication skills.
Care Partner at Silverchain
Burnie, Tasmania, Australia - Full Time
Skills Needed
Community Care, Client Case Management, Advocacy Skills, Communication Skills, Empathy, Problem Solving, Critical Thinking, Organizational Skills, Time Management, Cultural Competence, Collaboration, Teamwork
Specialization
The ideal candidate should have experience in community-based case management and managing government-funded aged care services. Strong communication, empathy, problem-solving skills, and the ability to work with diverse populations are essential.
Experience Required
Minimum 2 year(s)
Care Manager at Sunrise Senior Living
Wheaton, Illinois, United States - Full Time
Skills Needed
Resident Care, Communication, Empathy, Time Management, Problem Solving, Teamwork, Safety Procedures, Hygiene, Organizational Skills, Decision Making, Customer Service, Compassion, Attention To Detail, Adaptability, Leadership, Risk Management
Specialization
Candidates should have a high school diploma or GED and CPR/First Aid certification as required by state regulations. Previous experience working with seniors is preferred, along with a desire to serve and care for them.
AL Caregiver at WELLQUEST LIVING LLC
Menifee, California, United States - Full Time
Skills Needed
Activities Of Daily Living, Compassion, Communication, Teamwork, Personal Integrity, Safety Procedures, Health Screening, Assisting Residents, Medication Assistance, Fire Procedures, Grooming, Meal Assistance, Resident Care, Cognitive Impairment Support, Positive Interaction, Time Management
Specialization
Candidates must be at least 18 years old and able to assist cognitively impaired individuals. A criminal record clearance and current first aid training are also required.
Care Manager at Sunrise Senior Living
Valencia, California, United States - Full Time
Skills Needed
Resident Care, Communication, Empathy, Time Management, Problem Solving, Teamwork, Safety Procedures, Hygiene, Housekeeping, Dining Service, Risk Management, First Aid, Cpr, Organizational Skills, Decision Making, Customer Service
Specialization
Candidates should have a high school diploma or GED and preferably some experience working with seniors. CPR and First Aid certifications are required as per state regulations, and candidates must be at least 18 years old.
Care Manager at Sunrise Senior Living
Broomfield, Colorado, United States - Full Time
Skills Needed
Resident Care, Communication, Empathy, Safety Procedures, Time Management, Problem Solving, Teamwork, Organizational Skills, Hygiene, Customer Service, Activity Coordination, Documentation, Health Monitoring, Housekeeping, Dining Service, Risk Management
Specialization
Candidates should have a high school diploma or GED and a desire to serve seniors, with previous experience preferred. CPR and First Aid certifications are required as per state regulations.
Career Coach at The Immigrant and Refugee Community Organization
Maywood Park, Oregon, United States - Full Time
Skills Needed
Career Coaching, Employment Services, Workforce Development, Job Market Trends, Credential Recognition, Interpersonal Communication, Data Management, Report Writing, Analytical Skills, Problem Solving, Client Support, Training Coordination, Outreach, Recruitment, Job Placement, Job Retention
Specialization
An associate's degree and 1-2 years of experience in career coaching or employment services are required, preferably with a focus on immigrants or internationally trained professionals. Strong communication skills and the ability to work in a fast-paced environment are also essential.