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Customer Care Specialist at Bold
Guaynabo, Puerto Rico, USA - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Diploma
Experience Required
N/A
Domiciliary Care Workers at Prestige Nursing Care
Plymouth PL6 5AQ, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Ambulance Care Assistant at Epsom And St Helier University Hospitals Nhs Trust
London SW19 3TZ, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Customer Care Consultant at Yarra Valley Water
Melbourne, Victoria, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Customer Care Supervisor at Kuehne Nagel
Sydney, New South Wales, Australia - Full Time
Skills Needed
regulatory requirements, customer service, customer satisfaction, communication skills, regulations
Specialization
Logistics, Management, Supply Chain Management
Qualification
Diploma
Experience Required
N/A
Career Development Coach at Dorset Software
Poole BH15 4AF, , United Kingdom - Full Time
Skills Needed
working environment, career development
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Early Day Care Assistant at Yorkare Homes
Leeds LS18 4DX, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Pharmacist Care Clinic at Shoppers Drug Mart Pharmaprix
Toronto, ON, Canada - Full Time
Skills Needed
coaching, independent thinking, customer service
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Allied Health Lead at The Hospital Research Foundation Group
Welland SA 5007, South Australia, Australia - Full Time
Skills Needed
good communication skills
Specialization
Allied health professional qualifications and hold a current practicing certificate with australian health practitioner regulation agency or eligible for registration with a professional body.
Qualification
Trade Certificate
Experience Required
Minimum 5 year(s)
Mental Health Aide at Alberta Health Services
Edmonton, AB, Canada - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Mental Health Lead Practitioner at Northamptonshire Healthcare Nhs Foundation Trust
Kettering NN16 8UZ, England, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Mental Health Lead Practitioner at Northamptonshire Healthcare Nhs Foundation Trust
NN5, England, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Mental Health Lead Practitioner at Northamptonshire Healthcare Nhs Foundation Trust
NN5, England, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Mental Health Lead Practitioner at Northamptonshire Healthcare Nhs Foundation Trust
NN5, England, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Staff Rn Ed Full Time Evening/Night Split Shift at Steward Health Care
Taunton, MA 02780, USA - Full Time
Skills Needed
mentoring
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Learning & Development Manager at Northern Healthcare
Manchester M30 7NB, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Apprenticeship
Experience Required
N/A
Facilities Security Engineer at Northbay Healthcare
Fairfield, CA 94533, USA - Full Time
Skills Needed
confidentiality, information systems, hr investigations, access control, hand tools, law enforcement, capacity planning, telecommunications systems, electronic components, power tools, high pressure, project communications, it, sensitive information
Specialization
Physical security installation and maintenance preferred
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Vna Rn Hospice Intake at Covenant Health Care
Saginaw, MI 48602, USA - Full Time
Skills Needed
scanning, initiation, validation, patient care, leadership, data collection, vna, reporting, critical thinking, customer service, symptom management
Specialization
Tracking of death certificates.
Qualification
Trade Certificate
Experience Required
N/A
Servery / Kitchen Assistant at Westgate Healthcare
RW5, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Marketing Project Manager at Adelante Healthcare
Phoenix, AZ 85012, USA - Full Time
Skills Needed
emotional intelligence, pmp, interpersonal communication, calendars, pivot tables, excel, communications, canva, marketing operations, adobe creative suite, dashboards
Specialization
Marketing communications or a related field or equivalent work experience
Qualification
Graduate
Experience Required
N/A
Learning & Development Manager at Northern Healthcare
Manchester M30 7NB, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

08 Jun, 25

Salary

45000.0

Posted On

09 Mar, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

ABOUT US:

Northern Healthcare is dedicated to providing high-quality supported living services for individuals experiencing mental health challenges. Our mission is to empower individuals to live independently while receiving the care and support they need. We are looking for a dynamic and experienced Learning and Development Manager to lead our training initiatives, ensuring our staff are equipped with the knowledge and skills to provide outstanding care.

JOB SUMMARY:

As the Learning and Development Manager, you will be responsible for designing, implementing, delivering, and evaluating training programs that enhance the skills and knowledge of our workforce. You will work closely with senior leadership, managers, and frontline staff to develop training strategies that align with regulatory standards, best practices, and the specific needs of individuals receiving mental health support.

Responsibilities
  • Implement a comprehensive L&D strategy aligned with the organisation’s objectives and compliance requirements.
  • Design, deliver, and evaluate training programs covering mental health awareness, safeguarding, de-escalation techniques, person-centered care, and other relevant topics.
  • Facilitate in-person and virtual training sessions to support staff development and compliance with best practices.
  • Identify training needs through assessments, staff feedback, and service evaluations.
  • Work closely with external training providers and accreditation bodies to ensure high-quality and up-to-date training.
  • Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
  • Support the professional development of employees by facilitating career pathways and continued learning opportunities.
  • Maintain accurate training records, ensuring compliance with industry regulations and internal policies.
  • Promote a culture of continuous learning and development within the organization.
  • Lead on induction programs for new staff, ensuring they are well-equipped to provide high-quality care and support.
  • Stay updated on the latest trends, policies, and regulations within the mental health and social care sectors.
  • Management of apprenticeship partnerships
  • Management of Training compliance in line with regulations
Customer Care Specialist at Bold
Guaynabo, Puerto Rico, USA - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Diploma
Experience Required
N/A
Domiciliary Care Workers at Prestige Nursing Care
Plymouth PL6 5AQ, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Ambulance Care Assistant at Epsom And St Helier University Hospitals Nhs Trust
London SW19 3TZ, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Customer Care Consultant at Yarra Valley Water
Melbourne, Victoria, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Customer Care Supervisor at Kuehne Nagel
Sydney, New South Wales, Australia - Full Time
Skills Needed
regulatory requirements, customer service, customer satisfaction, communication skills, regulations
Specialization
Logistics, Management, Supply Chain Management
Qualification
Diploma
Experience Required
N/A
Career Development Coach at Dorset Software
Poole BH15 4AF, , United Kingdom - Full Time
Skills Needed
working environment, career development
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Early Day Care Assistant at Yorkare Homes
Leeds LS18 4DX, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Pharmacist Care Clinic at Shoppers Drug Mart Pharmaprix
Toronto, ON, Canada - Full Time
Skills Needed
coaching, independent thinking, customer service
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Allied Health Lead at The Hospital Research Foundation Group
Welland SA 5007, South Australia, Australia - Full Time
Skills Needed
good communication skills
Specialization
Allied health professional qualifications and hold a current practicing certificate with australian health practitioner regulation agency or eligible for registration with a professional body.
Qualification
Trade Certificate
Experience Required
Minimum 5 year(s)
Mental Health Aide at Alberta Health Services
Edmonton, AB, Canada - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Mental Health Lead Practitioner at Northamptonshire Healthcare Nhs Foundation Trust
Kettering NN16 8UZ, England, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Mental Health Lead Practitioner at Northamptonshire Healthcare Nhs Foundation Trust
NN5, England, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Mental Health Lead Practitioner at Northamptonshire Healthcare Nhs Foundation Trust
NN5, England, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Mental Health Lead Practitioner at Northamptonshire Healthcare Nhs Foundation Trust
NN5, England, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Staff Rn Ed Full Time Evening/Night Split Shift at Steward Health Care
Taunton, MA 02780, USA - Full Time
Skills Needed
mentoring
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Learning & Development Manager at Northern Healthcare
Manchester M30 7NB, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Apprenticeship
Experience Required
N/A
Facilities Security Engineer at Northbay Healthcare
Fairfield, CA 94533, USA - Full Time
Skills Needed
confidentiality, information systems, hr investigations, access control, hand tools, law enforcement, capacity planning, telecommunications systems, electronic components, power tools, high pressure, project communications, it, sensitive information
Specialization
Physical security installation and maintenance preferred
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Vna Rn Hospice Intake at Covenant Health Care
Saginaw, MI 48602, USA - Full Time
Skills Needed
scanning, initiation, validation, patient care, leadership, data collection, vna, reporting, critical thinking, customer service, symptom management
Specialization
Tracking of death certificates.
Qualification
Trade Certificate
Experience Required
N/A
Servery / Kitchen Assistant at Westgate Healthcare
RW5, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Marketing Project Manager at Adelante Healthcare
Phoenix, AZ 85012, USA - Full Time
Skills Needed
emotional intelligence, pmp, interpersonal communication, calendars, pivot tables, excel, communications, canva, marketing operations, adobe creative suite, dashboards
Specialization
Marketing communications or a related field or equivalent work experience
Qualification
Graduate
Experience Required
N/A
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