ID Support have a full time opportunity for a Team Leader to join our team. In this role you will support Service Managers to lead a cluster of services providing person centered support to children and adults with Learning Disabilities, ASD and/or Mental Health Conditions. The right person for this role will share and demonstrate our values of Transparency, Humanity, Integrity, Achievement and Respect in their working practice.

Benefits

• Competitive on call payments
• 4 weekly rota and pay
• Overtime opportunities with enhanced rates of pay
• Shopping discount via Blue Light card
• Discount app for food and drinks
• Sleep in payment starting at £62.64
• Rewards and recognition such as long service award
• Competitive mileage allowance
• Refer a friend bonus of £250
• Fully funded, fantastic training and development opportunities
• Funded enhanced DBS
• 24 hour on call support and debrief available
• Access to a confidential stress helpline
• Opportunities for progression and development
• Work mobile and laptop provided

JOB DESCRIPTION

You will work alongside a Service Manager to oversee a small cluster of services in Gateshead, Newcastle or North Tyneside where you will lead the teams to provide the highest quality support.
You will typically provide 30 hours per week of direct support and 10 hours management from our head office in North Tyneside where you will complete various quality and compliance tasks, complete duty rotas, liaise with professionals and carry out coaching, supervision and observations for your team. You will be required to carry out ‘on call’ duties as part of a rota.

PERSON SPECIFICATION

We are looking for someone who:
- Has experience working with adults with learning disabilities, ASD, Mental Health Conditions and challenging behaviour
- Has an NVQ L3 in Health and Social Care (or equivalent) or is willing to work towards this
- Has a good understanding of CQC Regulations and other relevant legislation
- Has a full, clean UK driving licence and access to a vehicle they will use for work
- Can work flexibly including overnight support where required.
- Is able to carry out moving and handling tasks as required
Experience of managing a team is desirable
Job Types: Full-time, Permanent
Pay: £13.77 per hour

Benefits:

• Company pension
• Employee discount
• Referral programme

Experience:

• support: 2 years (preferred)
• managing a team: 1 year (required)

Licence/Certification:

• UK Driving License and use of a car for work (required)
• NVQ Level 3 Health & Social Care (required)

Work Location: In person
Application deadline: 15/09/2025
Reference ID: TL1

Please refer the Job description for details