COMPANY INFORMATION

Canon is the world’s best imaging company and a leading global brand – driven to enrich people’s lives and businesses with innovative products and smart digital solutions. We are an international company that values diversity & inclusion by being respectful, seeing the world as others do and transforming it for the better. We strive to create a diverse and empowered workforce that reflects all the communities we serve.

YOU WILL NEED

We are looking for a team-player with well-developed social skills who feels comfortable in a multinational environment. You are innovative, creative and eager to keep learning and finding solutions beyond expectations. Keywords: Consultancy mindset, Customer focused. Furthermore you have excellent communication skills for dealing with customers and internal stakeholders at all levels including C-Level.

ROLE & DEPARTMENT

As EMEA Solution Consultant you are part of the Canon EMEA Professional Services Workspace team. You act as Digital Transformation Agent to help our customers in their Digital Transformation Journey regarding Print, Copy and Scan.
Canon aims to accelerate our customers’ business by delivering superior solutions, enhancing Canons’ and our customers’ competitive edge. You understand customers’ business needs and are able to translate them into a functional design to aid and support the sales cycle and create value for our customers.
You are responsible to drive the introduction of new software product launches, and enable and coach Presales Consultants and Delivery teams in our National Sales Organisations (NSO’s) to deliver and support both standardised and complex customer solutions.

Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution. As an EMEA Solution Consultant you are part of the Professional Service team which is in our Service & Support organization. You will be responsible for:

• Contribute to the strategic roadmap and product portfolio by identifying and proposing solutions that lead to operational excellence for our customers.
• Understand and confirm customer requirements; develop Canon offering to meet customer requirements to get the most out of their digital print and scan workflow, supporting their Workspace productivity.
• Enable and coach NSOs to deliver and support both standardised and complex customer solutions effectively, with sustainable and high added value. Both with Presales and Implementation.
• Develop, improve and share best practices, both for the central Professional Services team and the NSOs.
• Develop webinars, training and documentation to support the launch and updates of Canon products, services and solutions.
• Support NSOs with skills, knowledge, and local customer implementation projects

In addition to a competitive salary, you will be eligible for the following benefits in this role (in UK - Netherlands would be different):

• Performance-based bonus of 10%
• 25 days holiday per year
• Pension pla