ARE YOU SELF-MOTIVATED AND ENTHUSIASTIC? IF YOU ARE, WE WANT TO HEAR FROM YOU!

We are looking for people who can work full-time in our busy, fast-paced Patient Services Team. The role is initially focused in our Call Centre and Reception Teams. With administration and repeats teams included within Patient Services.
We are looking for:
· Previous call centre experience, preferable, but not essential
· Excellent communication skills – verbally via the telephone or face to face with effective listening and written skills
· Competent with IT – excellent data entry skills
· The ability to follow processes and procedures
· A passion for providing effective and professional customer service
· Strong work ethic, reliable and punctual
· Ability and willingness to go that extra mile!
Hours and holidays:
· Part-time = 23.5 hours per week (Wednesday 08.00 - 17.00, Thursday 08.00 - 17.00, Friday 08.00 - 16.30)
· 38 days FTE (including 8 bank holidays) annual leave entitlement
Benefits:
· We offer excellent training and ongoing support
· Opportunity to join the NHS Pension scheme
Job description, person specification available on our website www.northbrink.com.
Rate of pay: £11.90 per hour, rising to £12.26 once successfully through probation.
Please apply by emailing your CV and covering letter explaining in no more than 1500 words how you meet the criteria in the job description and person specification to: Julie Harper, Patient Services Team Manager. Applications which do not meet the criteria will be disregarded.
Closing date for applications: our recruitment is ongoing
We may close this post sooner if sufficient applications have been received. Therefore please submit your application without delay.
Job Types: Part-time, Permanent
Pay: From £11.90 per hour

Benefits:

• Company pension

Work Location: In perso