Job Advert
We have an excellent opportunity for a Customer Service Advisor to join the team within our Oxford Service Centre based in Abingdon. This is an exciting opportunity where you’ll work as part of an engaged and motivated team, for a company committed to reward and recognition for a job well done. Millbrook Healthcare Group work in partnership with the NHS to supply the necessary equipment and aids to support people in their day to day life. You will be specialising in administering outstanding customer service within our ceiling track hoist and stairlift division across Oxford and surrounding areas.

ABOUT THE ROLE:

• Assist and manage incoming calls and answering any customer queries
• Coordinating equipment orders to be delivered, installed and collected
• Entering equipment orders via the online system on behalf of service users, family, carers and prescribers
• Order analysis by checking, identifying and reporting any errors made via online orders
• Invoicing and entering of orders via the online system
• General administration that supports daily activities and duties
• You may on occasion be required to assist with selecting appropriate stock in the warehouse for technicians, ensuring stock is recorded and maintained
• Assisting with annual stock checks

THIS ROLE INVOLVES WORKING IN A REGULATED ACTIVITY AND MAY BE SUBJECT TO A DBS DISCLOSURE.

No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community