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Member Advocacy & Billing Resolution Manager - Free Healthcare Benefit for at Redirect Health LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
Team Leadership, Billing Oversight, Member Advocacy, Cross Functional Collaboration, Data Reporting, Problem Solving, Negotiation, Critical Thinking, Communication Skills, Customer Service, Healthcare Navigation, Process Improvement, Empathy, Complex Issue Resolution, Performance Monitoring, Trend Analysis
Specialization
Candidates should have 5+ years of supervisory experience, ideally in customer service or healthcare environments. A customer-first mindset and strong communication skills are essential, while medical billing experience is not required.
Experience Required
Minimum 5 year(s)
Financial Assistance Representative- Hybrid - Free Healthcare Benefit for E at Redirect Health LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
N/A
Specialization
Candidates should possess strong communication skills and a willingness to help others. Previous experience in customer service or financial assistance is preferred.
Client Success Advocate - Account Manager - Free Healthcare Benefit for Ent at Redirect Health LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
N/A
Specialization
Candidates should have a strong customer service orientation and excellent communication skills. Experience in account management or a related field is preferred.
Government and Education Presale Support Analyst - Cigna Healthcare - Remot at The Cigna Group
, , United States - Full Time
Skills Needed
Salesforce.Com, Interpersonal Skills, Planning Skills, Organizational Skills, Written Communication, Oral Communication, Microsoft Office, Project Management, Rfp Management, Client Relations, Team Collaboration, Deadline Management, Customer Centric Approach, Analytical Skills, Problem Solving, Assertiveness
Specialization
A BA/BS degree is preferred, or at least 2 years of relevant work experience is required. Candidates should possess strong communication skills and the ability to manage multiple projects in a deadline-driven environment.
Environmental Services Intern (SUMMER) / Crothall Healthcare, Prisma Health at Compass Group
, South Carolina, United States - Full Time
Skills Needed
Communication, Customer Service, Organization, Microsoft Office, Teamwork, Problem Solving, Training, Safety Management, Quality Assurance, Creativity, Innovation, Time Management, Leadership, Project Management, Diversity Awareness
Specialization
Candidates must be currently enrolled as a junior or senior in college and possess excellent customer service skills. Proficiency in Microsoft Office and effective communication abilities are also required.
Client Success Advocate - Account Manager - Free Healthcare Benefit for Ent at Redirect Health LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
N/A
Specialization
Candidates should have a strong customer service orientation and excellent communication skills. Experience in account management or a related field is preferred.
Medical Claims Specialist - Hybrid - Free Healthcare Benefit for Entire Fam at Redirect Health LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
N/A
Specialization
Candidates should have a basic understanding of medical billing and coding. Strong communication skills and the ability to work in a team are essential.
Medical Assistant - Hybrid - Free Healthcare Benefit for Entire Family! at Redirect Health LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
Medical Assistant Program, Attention To Detail, Communication Skills, Emr Systems, Microsoft Word, Microsoft Excel, Bilingual, Patient Centered Care
Specialization
Candidates must have completed a Medical Assistant Program and possess strong attention to detail and communication skills. Bilingual candidates are highly desired, and a high school diploma or GED is required.
ViiV Healthcare (GSK) Direct-to-Consumer (DTC) Marketing Manager, HIV Long- at GSK
Greenville, North Carolina, United States - Full Time
Skills Needed
Marketing Excellence, Project Management, Digital Solutions, Consumer Marketing, Collaboration, Analytical Skills, Communication Skills, Interpersonal Skills, Creative Solutions, Compliance Acumen, Customer Journey, Content Strategy, Agency Management, Kpi Development, Brand Strategy, Market Analysis
Specialization
Candidates should have a bachelor's degree and at least 4 years of experience in the US pharmaceutical industry, specifically in marketing or commercial roles. Preferred qualifications include a graduate degree and prior experience in the HIV market.
Experience Required
Minimum 5 year(s)
Customer Service Specialist/Healthcare Office Admin - URGENTLY HIRING!!! at VITUS Search Group
Southborough, MA 01772, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Physician Assistant - Emergency Medicine - Imperial Valley Healthcare Distr at Vituity
Brawley, California, United States - Full Time
Skills Needed
Emergency Medicine, Patient Care, Team Collaboration, Rural Medicine, Advanced Provider, Certification, Acls, Dea, Communication, Problem Solving, Adaptability, Time Management, Critical Thinking, Compassion, Community Engagement
Specialization
Candidates must have current national certification, DEA, and ACLS. A current California state license is a plus, and new graduates are welcome to apply.
Behavioral Healthcare Technician (Teen Mental Health, Full-Time, PM Shift) at Sierra Meadows & Ascend Behavioral Health
Fresno, California, United States - Full Time
Skills Needed
Patient Care, Medication Administration, Health Monitoring, Nutrition Management, Documentation, Communication, Team Collaboration, Crisis Intervention, Organizational Skills, Leadership, Multitasking, Confidentiality, Judgment, Initiative, Detail Orientation, Time Management
Specialization
A high school diploma or equivalent is required, along with strong communication and organizational skills. Experience in a healthcare setting is preferred, particularly in behavioral or mental health.
Surgery Coordinator - Hybrid - Free Healthcare Benefit for Entire Family! at Redirect Health LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
Healthcare Coordination, Advocacy, Negotiation, Communication, Organizational Skills, Time Management, Analytical Skills, Decision Making, Medical Billing, Microsoft Word, Microsoft Excel, Electronic Medical Record
Specialization
A High School Diploma or GED is required along with at least 1 year of experience in a healthcare administrative support or case management role. Proficiency in Microsoft Office and EMR systems is preferred.
Environmental Services Intern (SUMMER) / Crothall Healthcare, Texas Health at Compass Group
Plano, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Organization, Microsoft Office, Teamwork, Problem Solving, Training, Safety Management
Specialization
Candidates must be currently enrolled as a junior or senior in college and possess excellent customer service skills. Proficiency in Microsoft Office and effective communication abilities are also required.
ViiV Healthcare (GSK) Manager, Access Strategy and Marketing - HIV Preventi at GSK
Durham, North Carolina, United States - Full Time
Skills Needed
Market Access, Marketing, Commercial, Product Messaging, Payer Customers, Public Policy, Agency Management, Interpersonal Skills, Problem Solving, Analytical Skills, Communication Skills, Relationship Building, Learning Agility, Strategic Direction, Regulatory Compliance
Specialization
Candidates should have a bachelor's degree and at least 3 years of experience in the pharmaceutical industry, specifically in Market Access, Marketing, or Commercial roles. Experience with payer customers and navigating regulatory processes is also required.
Experience Required
Minimum 2 year(s)
FB-SB007 | Sales Development Representative (SDR) - (US-Based Healthcare Co at Pearl
, , Philippines - Full Time
Skills Needed
Sales Development, Healthcare Sales, Provider Outreach, Account Management, Communication Skills, Crm Experience, Data Management, Lead Generation, Email Outreach, Multi Channel Outreach, Relationship Management, Reporting, Problem Solving, Team Collaboration, Time Management, Research Skills
Specialization
Candidates must have at least 1 year of experience in healthcare sales or a similar role, with excellent English communication skills. Experience with CRMs and the ability to work independently in a fully remote setup are also required.
FB-SB007 | Sales Development Representative (SDR) - (US-Based Healthcare Co at Pearl
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Sales Development, Healthcare Sales, Provider Outreach, Account Management, Communication Skills, Crm Experience, Data Management, Lead Generation, Email Outreach, Multi Channel Engagement, Relationship Management, Reporting, Problem Solving, Research Skills, Time Management, Team Collaboration
Specialization
Candidates must have at least 1 year of experience in healthcare sales or a similar role, with excellent English communication skills. Hands-on experience with CRMs and the ability to work independently in a fully remote setup are also required.
Nurse Practitioner - Family Practice - Free Healthcare for Entire Family! at Redirect Health LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
N/A
Specialization
Candidates should have relevant qualifications and experience in family practice. A valid Nurse Practitioner license is required.
Dedicated Wellbeing Strategist based in Loudoun Co, VA - Cigna Healthcare - at The Cigna Group
, Virginia, United States - Full Time
Skills Needed
Strategic Thinking, Planning, Marketing, Communication, Presentation, Teamwork, Listening, Organization, Project Management, Wellbeing Strategy, Vendor Collaboration, Health Promotion, Adaptability, Rapport Building
Specialization
Candidates should have a minimum of five years of experience in strategic wellbeing program design and implementation. A bachelor's degree is preferred, along with relevant industry certifications and experience in harmonizing wellbeing programs.
Experience Required
Minimum 5 year(s)
Patient Transportation Intern (SUMMER) / Crothall Healthcare, Novant Presby at Compass Group
Charlotte, North Carolina, United States - Full Time
Skills Needed
Communication, Customer Service, Organization, Microsoft Office, Teamwork, Problem Solving, Safety Awareness, Training, Creativity, Innovation, Time Management, Patient Care, Scheduling, Public Relations, Quality Assurance, Leadership
Specialization
Candidates must be currently enrolled as a junior or senior in college and possess excellent customer service skills. Proficiency in Windows-based office software and effective communication skills are also required.
Member Advocacy & Billing Resolution Manager - Free Healthcare Benefit for at Redirect Health LLC
Phoenix, Arizona, United States -
Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

65000.0

Posted On

25 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Team Leadership, Billing Oversight, Member Advocacy, Cross-Functional Collaboration, Data Reporting, Problem-Solving, Negotiation, Critical Thinking, Communication Skills, Customer Service, Healthcare Navigation, Process Improvement, Empathy, Complex Issue Resolution, Performance Monitoring, Trend Analysis

Industry

Hospitals and Health Care

Description
What You’ll Do as the Member Bills and Reimbursement Manager As the Member Advocacy & Billing Resolution Manager, you’ll lead a team of 8 specialists who work directly with members to address billing challenges such as balance bills, deductibles, and co-pays. You’ll oversee team operations, build scalable processes, and foster a culture centered on exceptional member experience. Team Leadership Lead, mentor, and develop a high-performing team of Billing Resolution Specialists. Set clear performance goals and monitor team structure, workload, and effectiveness. Run engaging team meetings and ensure alignment with evolving healthcare plan guidelines. Billing & Resolution Oversight Oversee the full lifecycle of billing submissions and reimbursement activities. Ensure accurate and timely processing of claims, receipts, and virtual card payments. Partner with internal teams to resolve escalations and ensure clean handoffs. Member Experience & Advocacy Handle escalated billing issues directly with empathy, clarity, and urgency. Advocate on behalf of members to resolve balance bills and other medical charges. Identify opportunities to improve processes and prevent repeat issues. Cross-Functional Collaboration Work closely with teams like TPA, Complex Claims, and Care Logistics to ensure seamless member experiences. Communicate insights, trends, and process gaps to leadership to drive improvements. Data, Reporting & KPIs Track performance using key metrics such as Speed to Closure and Clean Claim Rate. Report on trends and lead continuous improvement initiatives across the department. What We’re Looking For 5+ years of supervisory or managerial experience, ideally in customer service, call center, or healthcare navigation environments. Background in problem-solving, negotiation, or complex issue resolution — critical thinking is key. A customer-first mindset and a passion for creating positive member experiences. Strong communication skills with the ability to simplify complex topics. Medical billing experience is not required and often not the best fit — we’re seeking leaders who think outside the box and advocate for people. What You’ll Earn Pay Range: $55k-$65k Salary (DOE) FREE Healthcare for you and your family – with no payroll deduction Dental & Vision Insurance Paid Sick & Vacation Time 401(k) access after 6 months

How To Apply:

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Responsibilities
Lead a team of specialists to address member billing challenges and oversee billing submissions and reimbursement activities. Foster a culture of exceptional member experience while ensuring accurate and timely processing of claims.
Member Advocacy & Billing Resolution Manager - Free Healthcare Benefit for at Redirect Health LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
Team Leadership, Billing Oversight, Member Advocacy, Cross Functional Collaboration, Data Reporting, Problem Solving, Negotiation, Critical Thinking, Communication Skills, Customer Service, Healthcare Navigation, Process Improvement, Empathy, Complex Issue Resolution, Performance Monitoring, Trend Analysis
Specialization
Candidates should have 5+ years of supervisory experience, ideally in customer service or healthcare environments. A customer-first mindset and strong communication skills are essential, while medical billing experience is not required.
Experience Required
Minimum 5 year(s)
Financial Assistance Representative- Hybrid - Free Healthcare Benefit for E at Redirect Health LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
N/A
Specialization
Candidates should possess strong communication skills and a willingness to help others. Previous experience in customer service or financial assistance is preferred.
Client Success Advocate - Account Manager - Free Healthcare Benefit for Ent at Redirect Health LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
N/A
Specialization
Candidates should have a strong customer service orientation and excellent communication skills. Experience in account management or a related field is preferred.
Government and Education Presale Support Analyst - Cigna Healthcare - Remot at The Cigna Group
, , United States - Full Time
Skills Needed
Salesforce.Com, Interpersonal Skills, Planning Skills, Organizational Skills, Written Communication, Oral Communication, Microsoft Office, Project Management, Rfp Management, Client Relations, Team Collaboration, Deadline Management, Customer Centric Approach, Analytical Skills, Problem Solving, Assertiveness
Specialization
A BA/BS degree is preferred, or at least 2 years of relevant work experience is required. Candidates should possess strong communication skills and the ability to manage multiple projects in a deadline-driven environment.
Environmental Services Intern (SUMMER) / Crothall Healthcare, Prisma Health at Compass Group
, South Carolina, United States - Full Time
Skills Needed
Communication, Customer Service, Organization, Microsoft Office, Teamwork, Problem Solving, Training, Safety Management, Quality Assurance, Creativity, Innovation, Time Management, Leadership, Project Management, Diversity Awareness
Specialization
Candidates must be currently enrolled as a junior or senior in college and possess excellent customer service skills. Proficiency in Microsoft Office and effective communication abilities are also required.
Client Success Advocate - Account Manager - Free Healthcare Benefit for Ent at Redirect Health LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
N/A
Specialization
Candidates should have a strong customer service orientation and excellent communication skills. Experience in account management or a related field is preferred.
Medical Claims Specialist - Hybrid - Free Healthcare Benefit for Entire Fam at Redirect Health LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
N/A
Specialization
Candidates should have a basic understanding of medical billing and coding. Strong communication skills and the ability to work in a team are essential.
Medical Assistant - Hybrid - Free Healthcare Benefit for Entire Family! at Redirect Health LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
Medical Assistant Program, Attention To Detail, Communication Skills, Emr Systems, Microsoft Word, Microsoft Excel, Bilingual, Patient Centered Care
Specialization
Candidates must have completed a Medical Assistant Program and possess strong attention to detail and communication skills. Bilingual candidates are highly desired, and a high school diploma or GED is required.
ViiV Healthcare (GSK) Direct-to-Consumer (DTC) Marketing Manager, HIV Long- at GSK
Greenville, North Carolina, United States - Full Time
Skills Needed
Marketing Excellence, Project Management, Digital Solutions, Consumer Marketing, Collaboration, Analytical Skills, Communication Skills, Interpersonal Skills, Creative Solutions, Compliance Acumen, Customer Journey, Content Strategy, Agency Management, Kpi Development, Brand Strategy, Market Analysis
Specialization
Candidates should have a bachelor's degree and at least 4 years of experience in the US pharmaceutical industry, specifically in marketing or commercial roles. Preferred qualifications include a graduate degree and prior experience in the HIV market.
Experience Required
Minimum 5 year(s)
Customer Service Specialist/Healthcare Office Admin - URGENTLY HIRING!!! at VITUS Search Group
Southborough, MA 01772, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Physician Assistant - Emergency Medicine - Imperial Valley Healthcare Distr at Vituity
Brawley, California, United States - Full Time
Skills Needed
Emergency Medicine, Patient Care, Team Collaboration, Rural Medicine, Advanced Provider, Certification, Acls, Dea, Communication, Problem Solving, Adaptability, Time Management, Critical Thinking, Compassion, Community Engagement
Specialization
Candidates must have current national certification, DEA, and ACLS. A current California state license is a plus, and new graduates are welcome to apply.
Behavioral Healthcare Technician (Teen Mental Health, Full-Time, PM Shift) at Sierra Meadows & Ascend Behavioral Health
Fresno, California, United States - Full Time
Skills Needed
Patient Care, Medication Administration, Health Monitoring, Nutrition Management, Documentation, Communication, Team Collaboration, Crisis Intervention, Organizational Skills, Leadership, Multitasking, Confidentiality, Judgment, Initiative, Detail Orientation, Time Management
Specialization
A high school diploma or equivalent is required, along with strong communication and organizational skills. Experience in a healthcare setting is preferred, particularly in behavioral or mental health.
Surgery Coordinator - Hybrid - Free Healthcare Benefit for Entire Family! at Redirect Health LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
Healthcare Coordination, Advocacy, Negotiation, Communication, Organizational Skills, Time Management, Analytical Skills, Decision Making, Medical Billing, Microsoft Word, Microsoft Excel, Electronic Medical Record
Specialization
A High School Diploma or GED is required along with at least 1 year of experience in a healthcare administrative support or case management role. Proficiency in Microsoft Office and EMR systems is preferred.
Environmental Services Intern (SUMMER) / Crothall Healthcare, Texas Health at Compass Group
Plano, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Organization, Microsoft Office, Teamwork, Problem Solving, Training, Safety Management
Specialization
Candidates must be currently enrolled as a junior or senior in college and possess excellent customer service skills. Proficiency in Microsoft Office and effective communication abilities are also required.
ViiV Healthcare (GSK) Manager, Access Strategy and Marketing - HIV Preventi at GSK
Durham, North Carolina, United States - Full Time
Skills Needed
Market Access, Marketing, Commercial, Product Messaging, Payer Customers, Public Policy, Agency Management, Interpersonal Skills, Problem Solving, Analytical Skills, Communication Skills, Relationship Building, Learning Agility, Strategic Direction, Regulatory Compliance
Specialization
Candidates should have a bachelor's degree and at least 3 years of experience in the pharmaceutical industry, specifically in Market Access, Marketing, or Commercial roles. Experience with payer customers and navigating regulatory processes is also required.
Experience Required
Minimum 2 year(s)
FB-SB007 | Sales Development Representative (SDR) - (US-Based Healthcare Co at Pearl
, , Philippines - Full Time
Skills Needed
Sales Development, Healthcare Sales, Provider Outreach, Account Management, Communication Skills, Crm Experience, Data Management, Lead Generation, Email Outreach, Multi Channel Outreach, Relationship Management, Reporting, Problem Solving, Team Collaboration, Time Management, Research Skills
Specialization
Candidates must have at least 1 year of experience in healthcare sales or a similar role, with excellent English communication skills. Experience with CRMs and the ability to work independently in a fully remote setup are also required.
FB-SB007 | Sales Development Representative (SDR) - (US-Based Healthcare Co at Pearl
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Sales Development, Healthcare Sales, Provider Outreach, Account Management, Communication Skills, Crm Experience, Data Management, Lead Generation, Email Outreach, Multi Channel Engagement, Relationship Management, Reporting, Problem Solving, Research Skills, Time Management, Team Collaboration
Specialization
Candidates must have at least 1 year of experience in healthcare sales or a similar role, with excellent English communication skills. Hands-on experience with CRMs and the ability to work independently in a fully remote setup are also required.
Nurse Practitioner - Family Practice - Free Healthcare for Entire Family! at Redirect Health LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
N/A
Specialization
Candidates should have relevant qualifications and experience in family practice. A valid Nurse Practitioner license is required.
Dedicated Wellbeing Strategist based in Loudoun Co, VA - Cigna Healthcare - at The Cigna Group
, Virginia, United States - Full Time
Skills Needed
Strategic Thinking, Planning, Marketing, Communication, Presentation, Teamwork, Listening, Organization, Project Management, Wellbeing Strategy, Vendor Collaboration, Health Promotion, Adaptability, Rapport Building
Specialization
Candidates should have a minimum of five years of experience in strategic wellbeing program design and implementation. A bachelor's degree is preferred, along with relevant industry certifications and experience in harmonizing wellbeing programs.
Experience Required
Minimum 5 year(s)
Patient Transportation Intern (SUMMER) / Crothall Healthcare, Novant Presby at Compass Group
Charlotte, North Carolina, United States - Full Time
Skills Needed
Communication, Customer Service, Organization, Microsoft Office, Teamwork, Problem Solving, Safety Awareness, Training, Creativity, Innovation, Time Management, Patient Care, Scheduling, Public Relations, Quality Assurance, Leadership
Specialization
Candidates must be currently enrolled as a junior or senior in college and possess excellent customer service skills. Proficiency in Windows-based office software and effective communication skills are also required.