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Medical Equipment Customer Service Representative at Rotech Healthcare Inc
Columbus, Indiana, United States - Full Time
Skills Needed
Customer Service, Insurance Verification, Medical Billing, Patient Intake, Communication, Multitasking, Problem Solving, Time Management, Organizational Skills, Technical Proficiency, Medical Terminology, Attention To Detail, Collaboration, Confidentiality, Documentation, Healthcare Administration
Specialization
A high school diploma or GED is required, with preferred experience in home healthcare or medical billing. Strong communication skills and the ability to work independently or as part of a team are essential.
Medical Equipment Customer Service Supervisor at Rotech Healthcare Inc
Frederick, Maryland, United States - Full Time
Skills Needed
Customer Service, Medical Equipment, Billing Practices, Medical Terminology, Communication, Problem Solving, Time Management, Attention To Detail, Teamwork, Confidentiality, Quality Control, Initiative, Judgment, Microsoft Applications, Office Equipment, Patient Care
Specialization
A high school diploma or GED is required, with preferred experience in medical equipment and billing practices. Candidates should possess effective communication skills and the ability to maintain confidentiality.
Medical Billing & Collections Specialist HYBRID at Rotech Healthcare Inc
Orlando, Florida, United States - Full Time
Skills Needed
Medical Billing, Collections, Customer Service, Attention To Detail, Time Management, Problem Solving, Communication, Confidentiality, Data Entry, Insurance Knowledge, Dme Knowledge, Hme Knowledge, Mathematical Calculations, Organizational Skills, Teamwork, Self Motivation
Specialization
Candidates must have a high school diploma or GED equivalent and one to three years of related work experience. Strong customer service skills and knowledge of medical billing practices are essential.
Experience Required
Minimum 2 year(s)
Local Medical Equipment Delivery Driver at Rotech Healthcare Inc
Clarksburg, West Virginia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Medical Equipment, Home Healthcare, Mathematical Calculations, Confidentiality, Time Management, Problem Solving, Teamwork, Mechanically Inclined, Equipment Troubleshooting, Patient Education, Documentation, Safety Protocols, Driving Skills, Attention To Detail
Specialization
A high school diploma or GED is required, along with a valid driver's license and a clean driving record. Experience with medical equipment and basic knowledge of medical terminology are preferred.
Customer Relationship Manager at Barchester Healthcare
Ferndown BH22 9EU, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Local Medical Equipment Delivery Driver at Rotech Healthcare Inc
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Medical Equipment, Home Healthcare, Troubleshooting, Documentation, Safety Protocols, Time Management, Problem Solving, Teamwork, Self Motivation, Attention To Detail, Mathematical Calculations, Confidentiality, Mechanical Skills, Equipment Handling
Specialization
A high school diploma or GED is required, along with a valid driver’s license and a clean driving record. Preferred qualifications include experience with medical equipment and basic knowledge of medical terminology.
Family Support Worker - Residential Family Assessment Centre at First Blue Healthcare
Stafford, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Admin Assistant - Care Home at Barchester Healthcare
DSJP8, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Medical Equipment Customer Service Representative (TEMP) at Rotech Healthcare Inc
, Florida, United States - Full Time
Skills Needed
Customer Service, Insurance Verification, Medical Billing, Patient Intake, Communication, Multitasking, Problem Solving, Time Management, Organizational Skills, Technical Assistance, Medical Terminology, Attention To Detail, Collaboration, Confidentiality, Microsoft Office, Office Equipment
Specialization
A high school diploma or GED is required, with preferred experience in home healthcare or medical billing. Strong communication skills and the ability to work both independently and collaboratively are essential.
Medical Sales Account Executive at Rotech Healthcare Inc
Cape Girardeau, Missouri, United States - Full Time
Skills Needed
Sales Performance, Communication, Autonomy, Accountability, Relationship Building, Organization, Interpersonal Skills, Time Management, Problem Solving, Self Motivation, Team Player, Crm Experience, Healthcare Knowledge, Medical Equipment Knowledge, B2b Sales, Healthcare Sales
Specialization
A four-year college degree is preferred, along with experience in respiratory or medical sales. Candidates should be motivated, self-driven, and possess strong communication skills.
Home Care Assistant at Breeze Healthcare Ltd
Doncaster DN4, , United Kingdom - Full Time
Skills Needed
English, Care Plans, Caregiving, Heavy Lifting, Developmental Disabilities, Autism, Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Family Support Worker - Nights - Residential Family Assessment Centre at First Blue Healthcare
Stafford, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Admin Assistant, Social Services (1-Year Contract) at Econ Healthcare Group
Singapore, , Singapore - Full Time
Skills Needed
Communication Skills
Qualification
Graduate
ETL Business Analyst I at Harmony Healthcare IT
South Bend, Indiana, USA - Full Time
Skills Needed
Interpersonal Skills, Jira, Management Skills, Project Work, Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Respiratory Therapist (PRN) at Rotech Healthcare Inc
Morristown, Tennessee, United States - Full Time
Skills Needed
Patient Assessment, Patient Education, Respiratory Equipment Setup, Ventilator Management, Communication Skills, Mathematical Calculations, Documentation, Time Management, Problem Solving, Teamwork, Self Motivation, Attention To Detail, Confidentiality, Technical Skills, Home Respiratory Care Experience, Clinical Skills
Specialization
Candidates must have a high school diploma or GED, and credentials as a Registered Respiratory Therapist (RRT) or Certified Respiratory Therapist (CRT) are preferred. Licensure in the primary state of residence is required, and home respiratory care experience is preferred.
Residential Support Worker – Residential Children’s Home (Learning Disabili at First Blue Healthcare
Stoke-on-Trent, England, United Kingdom - Full Time
Skills Needed
Children, Young People, Health, Interpersonal Skills, Disabilities
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Residential Support Worker – Residential Children’s Home (Learning Disabili at First Blue Healthcare
Burton-On-Trent, England, United Kingdom - Full Time
Skills Needed
Disabilities, Interpersonal Skills, Young People, Health, Children
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Registered Nurse (RGN) - Bank - Care Home at Barchester Healthcare
Mollington CH1 6NP, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Admin Assistant - Care Home at Barchester Healthcare
Croydon CR0 5PH, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Admin Assistant - Care Home at Barchester Healthcare
DSJP8, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Medical Equipment Customer Service Representative at Rotech Healthcare Inc
Columbus, Indiana, United States -
Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

0.0

Posted On

16 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Insurance Verification, Medical Billing, Patient Intake, Communication, Multitasking, Problem-Solving, Time Management, Organizational Skills, Technical Proficiency, Medical Terminology, Attention to Detail, Collaboration, Confidentiality, Documentation, Healthcare Administration

Industry

Hospitals and Health Care

Description
About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Overview and Responsibilities Customer Service Representative – Home Healthcare Intake & Insurance Verification Support Patients. Coordinate Care. Make a Difference. Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verification—and thrive in a fast-paced, patient-centered environment—this role offers the opportunity to make a meaningful impact every day. You’ll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services. What You’ll Do-Essential Job Functions Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers). Coordinate documentation and service setup for respiratory products and medical equipment. Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries. Prepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork. Maintain organized records and referral logs in compliance with JCAHO and company standards. Provide technical assistance and support for walk-in and retail equipment requests. Collaborate with outside agencies to resolve patient issues and ensure continuity of care. Assist with office operations including supply monitoring, deposits, and batch reporting. What You Bring High school diploma or GED (required). Experience in home healthcare, medical billing, or patient intake (preferred). Familiarity with insurance verification and reimbursement practices. Strong communication and multitasking skills. Ability to work independently and as part of a collaborative team. Knowledge of medical terminology and durable medical equipment is a plus. Why Join Rotech? Be part of a mission-driven team improving lives through home-based care. Work in a supportive environment with opportunities for growth and advancement. Competitive compensation, benefits, and employee recognition programs. Ready to help patients get the care they need at home? Apply today and join a team that puts people first. Qualifications Employment Requirements To ensure the safety and integrity of our team and the patients we serve, employment is contingent upon: Successful completion of a background investigation (company-wide) Drug screening, when applicable to the position A valid driver’s license with a clean driving record, when driving is required for the role Qualifications Required Education & Experience High school diploma or GED equivalent Preferred Background Experience working with medical equipment Familiarity with medical billing and reimbursement practices Background in healthcare administration or patient intake Knowledge of medical terminology At least one year of related work experience Skills & Competencies Strong attention to detail and ability to multi-task effectively Excellent verbal and written communication skills in English Ability to interpret and respond to various forms of communication (verbal, written, visual) Maintain confidentiality and handle sensitive information with discretion Demonstrated problem-solving, time management, and organizational skills Capable of working independently and collaboratively within a team Technical Proficiency Proficient in Microsoft Office (Outlook, Word, Excel) Comfortable with email communication, internet research, and using office equipment (fax, copier, printer, phone, computer/tablet) Physical Requirements Ability to lift and carry office and patient equipment (minimum 35 lbs) May be required to drive a company vehicle, make home deliveries, and participate in on-call rotations Regular contact with patients and equipment may involve exposure to contagious pathogens Must be able to sit, stand, walk, talk, and listen for extended periods Requires close vision for reading small print on screens and paperwork Rotech Information Benefits Generous paid time Off and paid holidays Overtime pay for non-exempt hourly positions based on business needs Commission for Account Executives Fixed and variable rate car reimbursement for Area Managers and Account Executives Employee discount program Employee recognition program Bonus and incentive opportunities Mileage reimbursement (when applicable for the position) Telephone reimbursement (when applicable for the position) EAP 401k, HSA and FSA/Dependent Care FSA Medical, Prescription, Dental and Vision Life Insurance, Disability, Accidental death, Identity protection and Legal services Meru Health Mental health and Mercer SmartConnect Medicare programs Livongo Diabetes and High Blood Pressure programs Healthcare Bluebook and RX Savings solutions programs HEPB and TB vaccinations Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account. All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc. Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
Responsibilities
The Customer Service Representative will manage patient intake and verify insurance coverage while coordinating documentation and service setup for medical equipment. This role involves communicating with patients and internal teams to ensure timely service and resolution of inquiries.
Medical Equipment Customer Service Representative at Rotech Healthcare Inc
Columbus, Indiana, United States - Full Time
Skills Needed
Customer Service, Insurance Verification, Medical Billing, Patient Intake, Communication, Multitasking, Problem Solving, Time Management, Organizational Skills, Technical Proficiency, Medical Terminology, Attention To Detail, Collaboration, Confidentiality, Documentation, Healthcare Administration
Specialization
A high school diploma or GED is required, with preferred experience in home healthcare or medical billing. Strong communication skills and the ability to work independently or as part of a team are essential.
Medical Equipment Customer Service Supervisor at Rotech Healthcare Inc
Frederick, Maryland, United States - Full Time
Skills Needed
Customer Service, Medical Equipment, Billing Practices, Medical Terminology, Communication, Problem Solving, Time Management, Attention To Detail, Teamwork, Confidentiality, Quality Control, Initiative, Judgment, Microsoft Applications, Office Equipment, Patient Care
Specialization
A high school diploma or GED is required, with preferred experience in medical equipment and billing practices. Candidates should possess effective communication skills and the ability to maintain confidentiality.
Medical Billing & Collections Specialist HYBRID at Rotech Healthcare Inc
Orlando, Florida, United States - Full Time
Skills Needed
Medical Billing, Collections, Customer Service, Attention To Detail, Time Management, Problem Solving, Communication, Confidentiality, Data Entry, Insurance Knowledge, Dme Knowledge, Hme Knowledge, Mathematical Calculations, Organizational Skills, Teamwork, Self Motivation
Specialization
Candidates must have a high school diploma or GED equivalent and one to three years of related work experience. Strong customer service skills and knowledge of medical billing practices are essential.
Experience Required
Minimum 2 year(s)
Local Medical Equipment Delivery Driver at Rotech Healthcare Inc
Clarksburg, West Virginia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Medical Equipment, Home Healthcare, Mathematical Calculations, Confidentiality, Time Management, Problem Solving, Teamwork, Mechanically Inclined, Equipment Troubleshooting, Patient Education, Documentation, Safety Protocols, Driving Skills, Attention To Detail
Specialization
A high school diploma or GED is required, along with a valid driver's license and a clean driving record. Experience with medical equipment and basic knowledge of medical terminology are preferred.
Customer Relationship Manager at Barchester Healthcare
Ferndown BH22 9EU, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Local Medical Equipment Delivery Driver at Rotech Healthcare Inc
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Medical Equipment, Home Healthcare, Troubleshooting, Documentation, Safety Protocols, Time Management, Problem Solving, Teamwork, Self Motivation, Attention To Detail, Mathematical Calculations, Confidentiality, Mechanical Skills, Equipment Handling
Specialization
A high school diploma or GED is required, along with a valid driver’s license and a clean driving record. Preferred qualifications include experience with medical equipment and basic knowledge of medical terminology.
Family Support Worker - Residential Family Assessment Centre at First Blue Healthcare
Stafford, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Admin Assistant - Care Home at Barchester Healthcare
DSJP8, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Medical Equipment Customer Service Representative (TEMP) at Rotech Healthcare Inc
, Florida, United States - Full Time
Skills Needed
Customer Service, Insurance Verification, Medical Billing, Patient Intake, Communication, Multitasking, Problem Solving, Time Management, Organizational Skills, Technical Assistance, Medical Terminology, Attention To Detail, Collaboration, Confidentiality, Microsoft Office, Office Equipment
Specialization
A high school diploma or GED is required, with preferred experience in home healthcare or medical billing. Strong communication skills and the ability to work both independently and collaboratively are essential.
Medical Sales Account Executive at Rotech Healthcare Inc
Cape Girardeau, Missouri, United States - Full Time
Skills Needed
Sales Performance, Communication, Autonomy, Accountability, Relationship Building, Organization, Interpersonal Skills, Time Management, Problem Solving, Self Motivation, Team Player, Crm Experience, Healthcare Knowledge, Medical Equipment Knowledge, B2b Sales, Healthcare Sales
Specialization
A four-year college degree is preferred, along with experience in respiratory or medical sales. Candidates should be motivated, self-driven, and possess strong communication skills.
Home Care Assistant at Breeze Healthcare Ltd
Doncaster DN4, , United Kingdom - Full Time
Skills Needed
English, Care Plans, Caregiving, Heavy Lifting, Developmental Disabilities, Autism, Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Family Support Worker - Nights - Residential Family Assessment Centre at First Blue Healthcare
Stafford, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Admin Assistant, Social Services (1-Year Contract) at Econ Healthcare Group
Singapore, , Singapore - Full Time
Skills Needed
Communication Skills
Qualification
Graduate
ETL Business Analyst I at Harmony Healthcare IT
South Bend, Indiana, USA - Full Time
Skills Needed
Interpersonal Skills, Jira, Management Skills, Project Work, Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Respiratory Therapist (PRN) at Rotech Healthcare Inc
Morristown, Tennessee, United States - Full Time
Skills Needed
Patient Assessment, Patient Education, Respiratory Equipment Setup, Ventilator Management, Communication Skills, Mathematical Calculations, Documentation, Time Management, Problem Solving, Teamwork, Self Motivation, Attention To Detail, Confidentiality, Technical Skills, Home Respiratory Care Experience, Clinical Skills
Specialization
Candidates must have a high school diploma or GED, and credentials as a Registered Respiratory Therapist (RRT) or Certified Respiratory Therapist (CRT) are preferred. Licensure in the primary state of residence is required, and home respiratory care experience is preferred.
Residential Support Worker – Residential Children’s Home (Learning Disabili at First Blue Healthcare
Stoke-on-Trent, England, United Kingdom - Full Time
Skills Needed
Children, Young People, Health, Interpersonal Skills, Disabilities
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Residential Support Worker – Residential Children’s Home (Learning Disabili at First Blue Healthcare
Burton-On-Trent, England, United Kingdom - Full Time
Skills Needed
Disabilities, Interpersonal Skills, Young People, Health, Children
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Registered Nurse (RGN) - Bank - Care Home at Barchester Healthcare
Mollington CH1 6NP, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Admin Assistant - Care Home at Barchester Healthcare
Croydon CR0 5PH, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Admin Assistant - Care Home at Barchester Healthcare
DSJP8, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate