Summary
Where The Familiar Meets The Far Out
Hotel Daphne in Houston Heights is a 49-room hideaway inspired by utopian ideals, clandestine neighborhood clubs, determined women and art of all kinds. We invite travelers and locals to check in and “check out.” Opening winter 2025.

WHO YOU ARE

As our ideal candidate, you understand the power and purpose of our culture of care. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.

EXPERIENCE REQUIRED

• Four (4) years of increasing professional responsibility including payroll processing, administrative services and personnel administration OR Equivalent combination of education and experience
• General knowledge of state and federal labor laws and regulations
• Proficiency with HR Information Systems, specifically ADP
• Experience and enthusiasm for guiding employees through the full life cycle
• Excellent verbal and written communication and interpersonal skills
• Strong organizational and time management skills
• Experience in Human Resources and Payroll
• Bachelor’s Degree from an accredited college or university with major coursework in Human Resources, Finance, or a related field preferred
• Ability to speak and write in Spanish preferred
  The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Reporting to the Regional General Manager, the Human Resources Manager will support the daily functions of the hotel to include managing employee life cycle, benefit administration, performance evaluations, employee reward and recognition programs, training, payroll, and compliance.
The person in this position must have excellent communication skills, the ability to resolve conflict, and a thorough understanding of Bunkhouse policies. A Human Resources Manager must develop and maintain the company’s culture, values, and reputation in the public eye and with all staff, guests, vendors, and partners.
Qualifications

Responsibilities will include:

• Manage full employee life cycle for Hotel Daphne to include:

a. Conduct phone screens and interviews
b. Facilitate monthly new employee orientations
c. Process background screening. Deliver final hiring decisions in coordination with Hyatt legal and FCRA regulations.
d. Ensure performance reviews are conducted accurately and in a timely manner
e. Maintain awareness of documentation needed and retained in employee files and perform audits as necessary (i.e., I9 Compliance)
f. Support and advise managers in implementing progressive discipline

g. Review all exit surveys and provide pertinent information to management

• Administer assigned functions, such as program roll-outs, classification review, compensation studies, employment analysis, leave and benefits administration
• Review and formulates policies, processes, and administrative directives for effective and efficient program delivery and assures compliance with all rules and regulations
• Monitor related marketplace trends, conducts research, and makes appropriate recommendations that will add value to Bunkhouse programs and practices
• Maintain awareness of industry trends and employment legislation to ensure compliance on the local, state and federal level
• Develop and conducts training on various HR related topics
• Provide excellent customer service to Bunkhouse employees and guests
• Support and partner with management on employee relations items including disciplinary action as well as employee reward and recognitions programs.
• Ensure that information is provided to employees in accessible formats (i.e., Spanish, electronic and paper, etc.)
• Administrative duties to include, but is not limited to:

a. Act as liaison with UKG/Dimension/ADP support, provide reporting as requested
b. Manage access to ADP, create SOPs and train properties on procedures

c. Process biweekly payroll for hotel and provide reporting to accounting team

• Lead monthly benefit meetings with eligible employees and assist with enrollment
• Assist employees in policy interpretation
• Enforce Human Resource guidelines and expectations set forth by Employee Handbook
• Respond to all unemployment requests in a timely manner, schedule and attend unemployment hearings with property managers as needed
• Verify employment requests
• Responsible for monthly, quarterly, and annual compliance reporting including but not limited to OSHA
• Audit services hours and notify properties when employees are eligible for a service hours bonus.
• Audit average worked hours on a monthly basis to verify benefit eligibility, correct classification, and provide reports with notes to each property HR representative
• Oversee and support office coordinator functions
• Attend all relevant meetings