The Business Systems Analyst II is responsible for leading/guiding project meetings with the core leadership team in gathering comprehensive business requirements and translating them into automated solutions, to include workflow technical design and implementation. This entails advising and assisting customers in the operation and administration of the collection system applications as well as working with the facility host support team. Collaborating with customers to enhance their work methodologies and tools, and maintaining a customer-centric technical knowledge and focus when contributing to the analysis, design, development, testing, documentation and implementation activities. The Business Systems Analyst II is responsible for delivering high quality, cost effective solutions to all levels of users. Will serve as the technical liaison for the team for implementing workflow solutions and project monitoring, to include ongoing workflow maintenance. Responsible for supporting the business goals and objectives as they relate to the team. Responsibilities: * Clarify system, workflow, and process needs with operations to understand the purpose and content of requested enhancements * Assist customers with understanding of system functionality and process flows and optimizing their use of assigned applications and specific project-driven tasks * Analyze customer workflow and/or processes flows and assist customers with reengineering their department work. Update customer strategies. Improve processes related to account flow and reconciling accounts with customers * Translate customer requests into program specifications appropriate to assigned tasks. Understand and appreciate customers’ clinical and business functions. This includes, but not limited to new customer file testing and implementation based on the timeframes given. * Document business requirements and technical details, utilizing a variety of tools including Word, Excel, Visio, Power Point and other tools as applicable * Consult with management or senior team members as needed to gain knowledge needed for ownership of assigned process area * Support day-to-day operation in assigned process area by responding to requests for research or minor changes to workflow * Identify system enhancements that will improve business processes and support future business needs * Identify issues and concerns and communicate them to management or senior team. Develop options and recommendations.
Job Types: Full-time, Contract
Pay: $25.00 - $40.00 per hour
Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In perso

Please refer the Job description for details