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It And Sofware Jobs in Germany

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About 7682 results in (4) seconds
Technical Support Engineer at Me and Company GmbH
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Systemutvecklare inom ERP at Midport Scandinavia
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Commissioning Engineer at Panda International
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 18 year(s)
Pega Lead Developer at Randstad Digital UK
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 12 year(s)
Barkeeper (m/w/d) at Hotel Gut Brandlhof
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Chef de partie at Favorite Brands LLC
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Supply Chain Manager at Standex Electronics
Berlin, British Columbia, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Bartender at Sandman Hotel Group
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Customer Service Representative (m/f/d) at Scandic FashionGmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Operations Manager (m/f/d) at Randstad Enterprise
Amsterdam Area, South Holland, Germany - Full Time
Skills Needed
N/A
Sales Manager (m/f/d) at PreZero Deutschland
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
(Senior) Platform Engineer at Kaufland e-commerce
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Front Office Agent (m/w/d) at Grand Elyse Hamburg
Berlin, Northwest Territories, Germany - Full Time
Skills Needed
N/A
Senior Business Developer at Panda International
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Assistant Store Manager at Graziosi Sandro Srl
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Senior Product Manager at Bizerba Switzerland
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 12 year(s)
Senior DevOps Engineer at Kaufland e-commerce
Munich, Berlin, Germany - Full Time
Skills Needed
N/A
Procurement Specialist at KING AND GEORGE LLC
Berlin, Alberta, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Payroll Administrator at Midport Scandinavia
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Quality Control Employee (m/f/d) at TÜV Rheinland Group
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Technical Support Engineer at Me and Company GmbH
Berlin, Bavaria, Germany -
Full Time

Start Date

Immediate

Expiry Date

29 Dec, 26

Salary

42000.0

Posted On

30 Sep, 26

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Advertising, Marketing & PR

Description

About the job

Job Description


Reporting to ETAC Manager based in Kelsterbach, Germany, you would act as the main contact point for our customers and partners for technical break/fix or configuration inquiries for FortiGate and FortiAuthenticator.


In this position, the Technical Support Engineer will:


  • Conduct basic troubleshooting on Fortinet products, mainly the FortiGate and FortiAuthenticator, ensuring prompt resolution of customer issues.
  • Gather, analyze, and provide recommendations for configuration information, helping customers optimize their systems.
  • Collect and analyze customer system information, identifying areas for improvement and suggesting corrective actions.
  • Offer customer education to bridge knowledge gaps in networking, product understanding, and related areas.
  • Consult technical documentation, bulletins, and release notes to address known issues and provide effective solutions.
  • Reproduce customer environments in lab settings, isolate and resolve problems, and propose innovative solutions.
  • Follow up on technical cases, ensuring proper escalation, case management, and timely resolution.
  • Manage customer communications and expectations throughout the case lifecycle, leading customer management meetings for escalations.

Who We Are Looking for:


We are seeking insightful, inclusive connectors to join our team. You foster collaborative partnerships by the ways in which you seek to understand others, work together, and diagnose complex organizational variables, issues, and opportunities. You have an ongoing sense of drive, informed urgency, and you are attentive to detail. You enjoy implementing holistic solutions that meet and scale with the strategic needs of the organization.


  • 6+ years of experience in networking or security industry.
  • In-depth knowledge of TCP/IP.
  • Hands on experience with security devices Firewalls/IPS/Mail Security Gateways.
  • Proficient spoken and written English and German language
  • Excellent troubleshooting and problem-solving skills, enabling effective issue resolution.
  • Strong written and verbal communication skills, facilitating clear and effective customer interactions.
  • Ability to work in multicultural team environment.

Desirable:


  • Understanding of Active Directory and configuration.
  • Knowledge of authentication protocols and methods (LDAP, RADIUS, Kerberos, NTLM).
  • Experience with VPNs (IPsec, SSL) and implementation.
  • Knowledge of database maintenance and SQL.
  • Familiar with Web application security and vulnerabilities (experience with exploits is plus).
  • Having any of industry certificates (FCP, CCNA, CCNP, CCSP, CISSP).
Responsibilities

About the job

Job Description


Reporting to ETAC Manager based in Kelsterbach, Germany, you would act as the main contact point for our customers and partners for technical break/fix or configuration inquiries for FortiGate and FortiAuthenticator.


In this position, the Technical Support Engineer will:


  • Conduct basic troubleshooting on Fortinet products, mainly the FortiGate and FortiAuthenticator, ensuring prompt resolution of customer issues.
  • Gather, analyze, and provide recommendations for configuration information, helping customers optimize their systems.
  • Collect and analyze customer system information, identifying areas for improvement and suggesting corrective actions.
  • Offer customer education to bridge knowledge gaps in networking, product understanding, and related areas.
  • Consult technical documentation, bulletins, and release notes to address known issues and provide effective solutions.
  • Reproduce customer environments in lab settings, isolate and resolve problems, and propose innovative solutions.
  • Follow up on technical cases, ensuring proper escalation, case management, and timely resolution.
  • Manage customer communications and expectations throughout the case lifecycle, leading customer management meetings for escalations.

Who We Are Looking for:


We are seeking insightful, inclusive connectors to join our team. You foster collaborative partnerships by the ways in which you seek to understand others, work together, and diagnose complex organizational variables, issues, and opportunities. You have an ongoing sense of drive, informed urgency, and you are attentive to detail. You enjoy implementing holistic solutions that meet and scale with the strategic needs of the organization.


  • 6+ years of experience in networking or security industry.
  • In-depth knowledge of TCP/IP.
  • Hands on experience with security devices Firewalls/IPS/Mail Security Gateways.
  • Proficient spoken and written English and German language
  • Excellent troubleshooting and problem-solving skills, enabling effective issue resolution.
  • Strong written and verbal communication skills, facilitating clear and effective customer interactions.
  • Ability to work in multicultural team environment.

Desirable:


  • Understanding of Active Directory and configuration.
  • Knowledge of authentication protocols and methods (LDAP, RADIUS, Kerberos, NTLM).
  • Experience with VPNs (IPsec, SSL) and implementation.
  • Knowledge of database maintenance and SQL.
  • Familiar with Web application security and vulnerabilities (experience with exploits is plus).
  • Having any of industry certificates (FCP, CCNA, CCNP, CCSP, CISSP).
Technical Support Engineer at Me and Company GmbH
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Systemutvecklare inom ERP at Midport Scandinavia
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Commissioning Engineer at Panda International
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 18 year(s)
Pega Lead Developer at Randstad Digital UK
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 12 year(s)
Barkeeper (m/w/d) at Hotel Gut Brandlhof
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Chef de partie at Favorite Brands LLC
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Supply Chain Manager at Standex Electronics
Berlin, British Columbia, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Bartender at Sandman Hotel Group
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Customer Service Representative (m/f/d) at Scandic FashionGmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Operations Manager (m/f/d) at Randstad Enterprise
Amsterdam Area, South Holland, Germany - Full Time
Skills Needed
N/A
Sales Manager (m/f/d) at PreZero Deutschland
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
(Senior) Platform Engineer at Kaufland e-commerce
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Front Office Agent (m/w/d) at Grand Elyse Hamburg
Berlin, Northwest Territories, Germany - Full Time
Skills Needed
N/A
Senior Business Developer at Panda International
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Assistant Store Manager at Graziosi Sandro Srl
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Senior Product Manager at Bizerba Switzerland
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 12 year(s)
Senior DevOps Engineer at Kaufland e-commerce
Munich, Berlin, Germany - Full Time
Skills Needed
N/A
Procurement Specialist at KING AND GEORGE LLC
Berlin, Alberta, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Payroll Administrator at Midport Scandinavia
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Quality Control Employee (m/f/d) at TÜV Rheinland Group
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A