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Jobs Search
Start Date
Immediate
Expiry Date
15 Nov, 25
Salary
0.0
Posted On
15 Aug, 25
Experience
1 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Communication Skills, It
Industry
Outsourcing/Offshoring
CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. More than 8,000 public sector agencies trust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient.
JOB SUMMARY
This role provides first-tier technical support directly to CentralSquare’s customers via phone, web, and/or email communications. Works with customers to diagnose problems and/or resolve questions. Escalates complex issues to appropriate technical experts.
REQUIREMENTS:
How To Apply:
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customer service.
timely resolution and capture customer feedback to influence process/product improvements.
need for supervisory intervention
CentralSquare Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.