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Remote Technical Support Agent | Smart Home Technology at Resolv.Global
Cartagena de Indias, Bolívar, Colombia - Full Time
Skills Needed
Technical Support, Customer Service, Troubleshooting, English Communication, Crm Software, Smart Home Technology, Wi Fi Connectivity, Device Pairing, Time Management, Problem Solving
Specialization
Requires at least one year of customer service experience and strong English communication skills. Candidates must reside in Mexico or Colombia and possess specific hardware including a Windows 11 PC with 16GB RAM and dual monitors.
Remote Technical Support Agent | Smart Home Technology at Resolv.Global
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
Technical Support, Customer Service, Troubleshooting, English Communication, Crm Software, Smart Home Technology, Wi Fi Connectivity, Device Pairing, Time Management, Problem Solving
Specialization
Requires at least one year of customer service experience and strong English communication skills. Candidates must reside in Mexico and meet strict hardware requirements, including a Windows 11 PC with 16GB RAM.
Remote Technical Support Agent | Smart Home Technology at Resolv.Global
Puebla City, Puebla, Mexico - Full Time
Skills Needed
Technical Support, Customer Service, Troubleshooting, English Communication, Crm Software, Smart Home Technology, Wi Fi Connectivity, Device Pairing, Time Management, Problem Solving
Specialization
Requires at least one year of customer service experience and strong English communication skills. Candidates must reside in Mexico or Colombia and meet specific hardware requirements, including a Windows 11 PC with 16GB RAM.
Associate Engineer - Finance & amp ; People Technology at Man Group
London, England, United Kingdom - Full Time
Skills Needed
Saas Configuration, System Integration, Api Management, Workato, Troubleshooting, Change Control, Ai Prompting, Data Flow Analysis, Root Cause Analysis, Technical Documentation, Bau Support, Middleware
Specialization
Requires 1-2 years of professional experience in tech, engineering, or finance systems, with a strong aptitude for multi-platform SaaS fluency. Candidates must be proficient with integration concepts and enthusiastic about using agentic AI tools for engineering.
Apprenticeship - Food Technology Specialist (m/f/d) at Berief Food GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Remote Technical Support Agent | Smart Home Technology at Resolv.Global
León, Guanajuato, Mexico - Full Time
Skills Needed
Technical Support, Customer Service, Troubleshooting, English Communication, Crm Software, Smart Home Technology, Wi Fi Connectivity, Device Pairing, Time Management, Problem Solving
Specialization
Requires at least one year of customer service experience and strong English communication skills. Candidates must reside in Mexico or Colombia and meet specific hardware requirements, including a Windows 11 PC with 16GB RAM.
Apprenticeship 2026 Food Technology Specialist (m/f/d) at Xing
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Vice President Technology, Digital Commerce & Customer at Rei Fong Pty Ltd
Seattle, Washington, United States - Full Time
Skills Needed
Digital Commerce Strategy, Omnichannel Integration, Platform Modernization, Martech Management, Ai Personalization, Composable Commerce, Cloud Platforms, Api Architecture, Agile Software Engineering, Ci/Cd, Budget Management, Vendor Management, Cross Functional Leadership, Customer Data Platforms, Loyalty Systems, Enterprise Integration
Specialization
Requires a Bachelor's degree in Computer Science or a related field and over 10 years of leadership experience in digital commerce and software engineering. Candidates must have a proven track record of leading large-scale digital transformations and managing distributed teams in an omnichannel retail environment.
Experience Required
Minimum 10 year(s)
Associate, Manufacturing Science & Technology (MS&T) at Alcon
Singapore, , Singapore - Full Time
Skills Needed
Process Control, Data Analysis, Statistical Analysis, Minitab, Gmp, Yield Improvement, Project Management, Change Request Management, Root Cause Analysis, Technology Transfer, Qualification Protocols, Parameter Monitoring
Specialization
Candidates must hold a degree in a scientific or engineering field, preferably with experience in a manufacturing setting. Knowledge of statistics, data analysis, and Minitab is required, while GMP industry experience is highly advantageous.
Experience Required
Minimum 2 year(s)
Senior Research Associate - Global Equity (Technology) at William Blair
Chicago, Illinois, United States - Full Time
Skills Needed
Financial Modeling, Accounting Analysis, Statement Analysis, Equity Research, Valuation, Ai Tools, Data Gathering, Investment Concepts, Primary Research, Revenue Forecasting, Cash Flow Projections, Microsoft Office, Written Communication, Verbal Communication, Collaborative Work, Industry Analysis
Specialization
Requires a bachelor's degree in Finance, Economics, Engineering, or Computer Science, with 3+ years of experience in equity research or investment banking preferred. Candidates should possess strong financial modeling skills and a genuine interest in complex technology business models and AI tools.
Experience Required
Minimum 2 year(s)
Sr Partner Development Manager - Technology Alliances at Parloa
Munich, Bavaria, Germany - Full Time
Skills Needed
Technology Alliances, Partner Management, Co Sell Motions, Marketplace Transactability, Joint Go To Market, Strategic Planning, Pipeline Generation, Relationship Building, Hyperscaler Ecosystems, Executive Communication, English Fluency, German Fluency
Specialization
Requires 8+ years of experience in technology alliances or channel roles within SaaS, Cloud, or AI sectors, with direct experience working with hyperscalers. Professional fluency in both English and German is required, with a preference for candidates based in Munich.
Experience Required
Minimum 10 year(s)
Junior Sales Manager Medical Technology (m/f/d) - East at ARES Recruiting GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
AI/ML Team Leader - Technology Development (f/m/div.) at Bosch Group
Braga, , Portugal - Full Time
Skills Needed
Machine Learning, Generative Ai, Python, Mlops, System Design, Ci/Cd, Langchain, Llamaindex, Distributed Computing, Data Architecture, Anomaly Detection, Time Series Analysis, Root Cause Analysis, Scrum, Project Management, Api Development
Specialization
Requires a postgraduate degree in Computer Science or a related field with experience leading AI/ML teams in industrial environments. Must have 3+ years of hands-on AI engineering experience and proficiency in Python and MLOps.
Experience Required
Minimum 5 year(s)
STEM/Technology Teacher - Oklahoma Connections Academy at Connections Academy
Bartlesville, Oklahoma, United States - Full Time
Skills Needed
Instructional Management, Curriculum Development, Student Assessment, Parent Communication, Microsoft Office, Virtual Instruction, Student Record Management, Personal Learning Plans, Web Conferencing, Classroom Management
Specialization
Candidates must be highly qualified and certified to teach in Oklahoma with strong technology skills in Microsoft OS and Office. Flexibility and the ability to travel occasionally for state testing and marketing events are required.
Experience Required
Minimum 2 year(s)
Food Technology Specialist - Quality Assurance (m/f/d) at Aktiv Fair Personal GmbH
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Program Manager, Data Platforms & Emerging Technology at Versant
Englewood Cliffs, New Jersey, United States - Full Time
Skills Needed
Program Management, Technical Program Management, Ai/Ml Solutions, Data Platform Management, Stakeholder Management, Risk Mitigation, Roadmap Execution, Dependency Management, Jira, Confluence, Asana, Cross Functional Leadership, Agile Methodologies, Cloud Technologies, Analytics Capabilities, Operational Excellence
Specialization
Requires 5+ years of experience in program or technical program management with a focus on data platforms, AI/ML, or cloud technologies. Strong communication skills and proficiency in project management tools like Jira or Asana are essential.
Experience Required
Minimum 5 year(s)
Internal Audit-Bengaluru-Sr. Analyst-Technology Audit at Goldman Sachs
Bengaluru, karnataka, India - Full Time
Skills Needed
Technology Audit, Risk Management, Internal Control Assessment, Data Analysis, Sql, Excel, System Architecture, Software Development Concepts, It Application Review, Professional Skepticism, Written Communication, Verbal Communication
Specialization
Candidates need a degree or certification in Information Technology and 1-3 years of experience in technology auditing. Proficiency in data analysis tools like SQL or Excel and an understanding of system architecture are required.
Experience Required
Minimum 2 year(s)
Senior Technology Services Consultant - Transportation at Aecom USA
Basingstoke, England, United Kingdom - Full Time
Skills Needed
Intelligent Transport Systems, Connected And Automated Vehicles, Smart Cities, Mobility As A Service, System Architecture, Technical Consultancy, Stakeholder Engagement, Feasibility Studies, Data Analysis, Technical Design, Telecommunications Network Design, Project Management
Specialization
Requires a BEng in Electrical, Electronics, Computer Science, Telecommunications Engineering, Maths, or Physics. Candidates must have professional experience in ITS, CAV, or Smart Cities and a proven track record in stakeholder engagement and feasibility studies.
Experience Required
Minimum 5 year(s)
Remote Technical Support Agent | Smart Home Technology at Resolv.Global
Villahermosa, Tabasco, Mexico - Full Time
Skills Needed
Technical Support, Customer Service, Troubleshooting, English Communication, Crm Software, Smart Home Technology, Wi Fi Connectivity, Device Pairing, Time Management, Problem Solving
Specialization
Requires at least one year of customer service experience and strong English communication skills. Candidates must reside in Mexico or Colombia and possess specific hardware, including a Windows 11 PC with 16GB RAM and dual monitors.
TS Engineer - (Technology Services) - Ahmedabad, India at Qatar Airways
Ahmedabad, gujarat, India - Full Time
Skills Needed
Technical Support, Itil Processes, Troubleshooting, Incident Management, End User Support, Remote Assistance, Network Diagnostics, Customer Service, Multi Tasking, Interpersonal Skills, English Communication, Vendor Coordination
Specialization
Requires a Bachelor's Degree or Diploma in Computer Sciences with at least 2 years of relevant technical support experience. Certifications such as CCNA, MCSE, or ITIL Foundation are considered an advantage.
Experience Required
Minimum 2 year(s)
Remote Technical Support Agent | Smart Home Technology at Resolv.Global
Cartagena de Indias, Bolívar, Colombia -
Full Time

Start Date

Immediate

Expiry Date

21 Sep, 26

Salary

5.5

Posted On

23 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, Customer Service, Troubleshooting, English Communication, CRM Software, Smart Home Technology, Wi-Fi Connectivity, Device Pairing, Time Management, Problem Solving

Industry

Outsourcing and Offshoring Consulting

Description
We are looking for a technically minded, patient, and customer-focused professional to join our remote technical support team in Mexico and Colombia. In this role, you will be the direct point of contact for residents who need help with their smart home devices, supporting them through inbound calls and emails to get their technology working the way it should. The company you will be supporting works with leasing companies across the US to provide and maintain smart home technology solutions in residential properties. Their focus is on building lasting relationships with clients by making sure residents are well looked after long after they move in. If you enjoy solving technical problems, explaining things clearly, and giving people a genuinely helpful experience, this role is a great fit. This is a fully remote, full-time position based in Mexico and Colombia. Training runs for 4 to 5 weeks and includes both video modules and hands-on time with the actual devices you will be supporting, so you will feel confident and well-prepared before going live. Please note: You must meet the hardware requirements before your start date. Candidates who do not meet these requirements will not be able to move forward in the process. What You Will Do Handle inbound technical support calls and emails from residents experiencing issues with their smart home devices Troubleshoot common problems such as Wi-Fi connectivity issues, device pairing failures, and general setup questions Walk residents through solutions clearly and calmly, adjusting your explanations to their level of comfort with technology Log and manage all interactions accurately in CRM software Handle both voice and email support channels, managing multiple tasks at the same time Stay up to date with product changes and adapt to an evolving support environment Schedule and Compensation $5.50 USD per hour Paid weekly Mon to Fri, 8:30 AM – 6:30 PM MST Training duration: 4 to 5 weeks (paid) Technical Requirements (Essential) To be considered, candidates must meet all technical requirements below: Windows 11 PC (Mac not supported) 16 GB RAM Dual monitors Webcam Fibre internet with a wired connection Backup power solution Microsoft Teams / Office 365 Applications that do not meet the minimum technical requirements may not move forward in the process. Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: Resume and Prescreen Questionnaire Review One-Way Video Interview Live Interview Final Interview Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes/CVs must be submitted in English to be considered for the position. Requirements What We Are Looking For Strong verbal and written communication skills in English At least 1 year of customer service experience, ideally in a role that handled both calls and emails A genuine interest in technology and the confidence to troubleshoot device and connectivity issues Good physical dexterity for working with smart home hardware during the hands-on training period Experience with CRM software and solid general computer skills A patient, methodical approach to problem-solving with the customer always in mind The ability to manage your time and stay focused in a fast-paced remote environment Comfort with basic financial and leasing terminology, as you will be working in a property management context Currently residing in Mexico or Colombia
Responsibilities
Handle inbound technical support calls and emails to help residents troubleshoot smart home devices. Log all interactions in CRM software and guide users through connectivity and setup solutions.
Remote Technical Support Agent | Smart Home Technology at Resolv.Global
Cartagena de Indias, Bolívar, Colombia - Full Time
Skills Needed
Technical Support, Customer Service, Troubleshooting, English Communication, Crm Software, Smart Home Technology, Wi Fi Connectivity, Device Pairing, Time Management, Problem Solving
Specialization
Requires at least one year of customer service experience and strong English communication skills. Candidates must reside in Mexico or Colombia and possess specific hardware including a Windows 11 PC with 16GB RAM and dual monitors.
Remote Technical Support Agent | Smart Home Technology at Resolv.Global
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
Technical Support, Customer Service, Troubleshooting, English Communication, Crm Software, Smart Home Technology, Wi Fi Connectivity, Device Pairing, Time Management, Problem Solving
Specialization
Requires at least one year of customer service experience and strong English communication skills. Candidates must reside in Mexico and meet strict hardware requirements, including a Windows 11 PC with 16GB RAM.
Remote Technical Support Agent | Smart Home Technology at Resolv.Global
Puebla City, Puebla, Mexico - Full Time
Skills Needed
Technical Support, Customer Service, Troubleshooting, English Communication, Crm Software, Smart Home Technology, Wi Fi Connectivity, Device Pairing, Time Management, Problem Solving
Specialization
Requires at least one year of customer service experience and strong English communication skills. Candidates must reside in Mexico or Colombia and meet specific hardware requirements, including a Windows 11 PC with 16GB RAM.
Associate Engineer - Finance & amp ; People Technology at Man Group
London, England, United Kingdom - Full Time
Skills Needed
Saas Configuration, System Integration, Api Management, Workato, Troubleshooting, Change Control, Ai Prompting, Data Flow Analysis, Root Cause Analysis, Technical Documentation, Bau Support, Middleware
Specialization
Requires 1-2 years of professional experience in tech, engineering, or finance systems, with a strong aptitude for multi-platform SaaS fluency. Candidates must be proficient with integration concepts and enthusiastic about using agentic AI tools for engineering.
Apprenticeship - Food Technology Specialist (m/f/d) at Berief Food GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Remote Technical Support Agent | Smart Home Technology at Resolv.Global
León, Guanajuato, Mexico - Full Time
Skills Needed
Technical Support, Customer Service, Troubleshooting, English Communication, Crm Software, Smart Home Technology, Wi Fi Connectivity, Device Pairing, Time Management, Problem Solving
Specialization
Requires at least one year of customer service experience and strong English communication skills. Candidates must reside in Mexico or Colombia and meet specific hardware requirements, including a Windows 11 PC with 16GB RAM.
Apprenticeship 2026 Food Technology Specialist (m/f/d) at Xing
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Vice President Technology, Digital Commerce & Customer at Rei Fong Pty Ltd
Seattle, Washington, United States - Full Time
Skills Needed
Digital Commerce Strategy, Omnichannel Integration, Platform Modernization, Martech Management, Ai Personalization, Composable Commerce, Cloud Platforms, Api Architecture, Agile Software Engineering, Ci/Cd, Budget Management, Vendor Management, Cross Functional Leadership, Customer Data Platforms, Loyalty Systems, Enterprise Integration
Specialization
Requires a Bachelor's degree in Computer Science or a related field and over 10 years of leadership experience in digital commerce and software engineering. Candidates must have a proven track record of leading large-scale digital transformations and managing distributed teams in an omnichannel retail environment.
Experience Required
Minimum 10 year(s)
Associate, Manufacturing Science & Technology (MS&T) at Alcon
Singapore, , Singapore - Full Time
Skills Needed
Process Control, Data Analysis, Statistical Analysis, Minitab, Gmp, Yield Improvement, Project Management, Change Request Management, Root Cause Analysis, Technology Transfer, Qualification Protocols, Parameter Monitoring
Specialization
Candidates must hold a degree in a scientific or engineering field, preferably with experience in a manufacturing setting. Knowledge of statistics, data analysis, and Minitab is required, while GMP industry experience is highly advantageous.
Experience Required
Minimum 2 year(s)
Senior Research Associate - Global Equity (Technology) at William Blair
Chicago, Illinois, United States - Full Time
Skills Needed
Financial Modeling, Accounting Analysis, Statement Analysis, Equity Research, Valuation, Ai Tools, Data Gathering, Investment Concepts, Primary Research, Revenue Forecasting, Cash Flow Projections, Microsoft Office, Written Communication, Verbal Communication, Collaborative Work, Industry Analysis
Specialization
Requires a bachelor's degree in Finance, Economics, Engineering, or Computer Science, with 3+ years of experience in equity research or investment banking preferred. Candidates should possess strong financial modeling skills and a genuine interest in complex technology business models and AI tools.
Experience Required
Minimum 2 year(s)
Sr Partner Development Manager - Technology Alliances at Parloa
Munich, Bavaria, Germany - Full Time
Skills Needed
Technology Alliances, Partner Management, Co Sell Motions, Marketplace Transactability, Joint Go To Market, Strategic Planning, Pipeline Generation, Relationship Building, Hyperscaler Ecosystems, Executive Communication, English Fluency, German Fluency
Specialization
Requires 8+ years of experience in technology alliances or channel roles within SaaS, Cloud, or AI sectors, with direct experience working with hyperscalers. Professional fluency in both English and German is required, with a preference for candidates based in Munich.
Experience Required
Minimum 10 year(s)
Junior Sales Manager Medical Technology (m/f/d) - East at ARES Recruiting GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
AI/ML Team Leader - Technology Development (f/m/div.) at Bosch Group
Braga, , Portugal - Full Time
Skills Needed
Machine Learning, Generative Ai, Python, Mlops, System Design, Ci/Cd, Langchain, Llamaindex, Distributed Computing, Data Architecture, Anomaly Detection, Time Series Analysis, Root Cause Analysis, Scrum, Project Management, Api Development
Specialization
Requires a postgraduate degree in Computer Science or a related field with experience leading AI/ML teams in industrial environments. Must have 3+ years of hands-on AI engineering experience and proficiency in Python and MLOps.
Experience Required
Minimum 5 year(s)
STEM/Technology Teacher - Oklahoma Connections Academy at Connections Academy
Bartlesville, Oklahoma, United States - Full Time
Skills Needed
Instructional Management, Curriculum Development, Student Assessment, Parent Communication, Microsoft Office, Virtual Instruction, Student Record Management, Personal Learning Plans, Web Conferencing, Classroom Management
Specialization
Candidates must be highly qualified and certified to teach in Oklahoma with strong technology skills in Microsoft OS and Office. Flexibility and the ability to travel occasionally for state testing and marketing events are required.
Experience Required
Minimum 2 year(s)
Food Technology Specialist - Quality Assurance (m/f/d) at Aktiv Fair Personal GmbH
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Program Manager, Data Platforms & Emerging Technology at Versant
Englewood Cliffs, New Jersey, United States - Full Time
Skills Needed
Program Management, Technical Program Management, Ai/Ml Solutions, Data Platform Management, Stakeholder Management, Risk Mitigation, Roadmap Execution, Dependency Management, Jira, Confluence, Asana, Cross Functional Leadership, Agile Methodologies, Cloud Technologies, Analytics Capabilities, Operational Excellence
Specialization
Requires 5+ years of experience in program or technical program management with a focus on data platforms, AI/ML, or cloud technologies. Strong communication skills and proficiency in project management tools like Jira or Asana are essential.
Experience Required
Minimum 5 year(s)
Internal Audit-Bengaluru-Sr. Analyst-Technology Audit at Goldman Sachs
Bengaluru, karnataka, India - Full Time
Skills Needed
Technology Audit, Risk Management, Internal Control Assessment, Data Analysis, Sql, Excel, System Architecture, Software Development Concepts, It Application Review, Professional Skepticism, Written Communication, Verbal Communication
Specialization
Candidates need a degree or certification in Information Technology and 1-3 years of experience in technology auditing. Proficiency in data analysis tools like SQL or Excel and an understanding of system architecture are required.
Experience Required
Minimum 2 year(s)
Senior Technology Services Consultant - Transportation at Aecom USA
Basingstoke, England, United Kingdom - Full Time
Skills Needed
Intelligent Transport Systems, Connected And Automated Vehicles, Smart Cities, Mobility As A Service, System Architecture, Technical Consultancy, Stakeholder Engagement, Feasibility Studies, Data Analysis, Technical Design, Telecommunications Network Design, Project Management
Specialization
Requires a BEng in Electrical, Electronics, Computer Science, Telecommunications Engineering, Maths, or Physics. Candidates must have professional experience in ITS, CAV, or Smart Cities and a proven track record in stakeholder engagement and feasibility studies.
Experience Required
Minimum 5 year(s)
Remote Technical Support Agent | Smart Home Technology at Resolv.Global
Villahermosa, Tabasco, Mexico - Full Time
Skills Needed
Technical Support, Customer Service, Troubleshooting, English Communication, Crm Software, Smart Home Technology, Wi Fi Connectivity, Device Pairing, Time Management, Problem Solving
Specialization
Requires at least one year of customer service experience and strong English communication skills. Candidates must reside in Mexico or Colombia and possess specific hardware, including a Windows 11 PC with 16GB RAM and dual monitors.
TS Engineer - (Technology Services) - Ahmedabad, India at Qatar Airways
Ahmedabad, gujarat, India - Full Time
Skills Needed
Technical Support, Itil Processes, Troubleshooting, Incident Management, End User Support, Remote Assistance, Network Diagnostics, Customer Service, Multi Tasking, Interpersonal Skills, English Communication, Vendor Coordination
Specialization
Requires a Bachelor's Degree or Diploma in Computer Sciences with at least 2 years of relevant technical support experience. Certifications such as CCNA, MCSE, or ITIL Foundation are considered an advantage.
Experience Required
Minimum 2 year(s)