Job Description
Discover Your Future with Embry-Riddle Aeronautical University!
Embry-Riddle: A Global Leader in Aviation and Aerospace
With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world’s largest aviation and aerospace university. For over 95 years, we’ve been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.

Perks Await You at Embry-Riddle!

• Generous Time Off: Enjoy 15 days of personal leave in your first year, plus 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.
• Health Benefits: Access comprehensive medical, dental, and vision coverage, wellness programs, and fitness memberships. Flexible spending and health savings accounts help you manage healthcare costs.
• Tuition Coverage: Get 100% tuition coverage for one undergraduate and one graduate degree. Your spouse and dependent children up to age 26 are eligible for 100% coverage for undergraduate tuition and 80% for graduate tuition.
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan annually, plus a 4% matching contribution, with no vesting period.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry‑Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry‑Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our
website.
Opportunity:
Join the Aviation and Aerospace vanguard!
Step into a dynamic role with Embry Riddle Aeronautical University, where innovation meets opportunity. Be part of a leading institution that’s at the forefront of aviation, aerospace, and STEM education. We offer an exciting environment, cutting-edge projects, and the chance to influence tomorrow. Ready to make a difference? Take flight with Embry-Riddle and explore this diverse career opportunity today.
The Assistant Director of Operations and Occupancy is a leadership position within the Housing and Residential Life department. This individual will oversee housing assignments, occupancy management, and the overall housing experience for students. The role is integral to ensuring efficient housing operations, supporting diverse student populations, and contributing to student satisfaction and success.
The Assistant Director will work closely with various campus departments to meet the housing needs of the university community, while fostering a positive and inclusive living environment.

Key Responsibilities:

• Housing Application & Assignment Management: Lead and manage the housing application and assignment process, including coordinating assignments for special populations (such as first-year students, upperclassmen, graduate students, and students with disabilities), and overseeing ADA accommodations.
• Occupancy Forecasting & Reporting: Oversee occupancy forecasting, tracking, and reporting; ensure accurate communication regarding housing policies, deadlines, and procedures.
• Staff Supervision & Development: Supervise and mentor a team of full-time and student staff, including conducting performance evaluations, providing training, and supporting their professional growth.
• Summer Conference Housing: Coordinate the logistics of summer conference housing operations, including securing housing, staff support, and ensuring smooth day-to-day operations.
• Collaboration & Partnerships: Collaborate with campus departments such as Admissions, Student Financial Services, Financial Systems Management, and Facilities to optimize housing operations and ensure a seamless experience for students.
• Strategic Planning: Contribute to the development and execution of departmental strategies, initiatives, and long-term goals aimed at enhancing the student housing experience.

Qualifications

Required Education:

• Master’s degree in student development, Higher Education, or a related field.

Required Experience:

• 3-5 years of experience in student housing or a related field, including supervisory experience.

Preferred Experience:

• Experience with housing application systems, ADA accommodations, and conference housing operations.

Required Skills:

• Strong communication and interpersonal skills to effectively collaborate with students, staff, and campus partners.
• Ability to manage complex tasks, meet deadlines, and adjust to changing priorities.
• Strong leadership skills with a focus on staff development, mentorship, and team management.
• Experience with conflict resolution.
• Knowledge of housing operations, occupancy forecasting, and the higher education housing landscape.

Additional Information:

• This position may require occasional evening or weekend work for special events.

• Housing Application & Assignment Management: Lead and manage the housing application and assignment process, including coordinating assignments for special populations (such as first-year students, upperclassmen, graduate students, and students with disabilities), and overseeing ADA accommodations.
• Occupancy Forecasting & Reporting: Oversee occupancy forecasting, tracking, and reporting; ensure accurate communication regarding housing policies, deadlines, and procedures.
• Staff Supervision & Development: Supervise and mentor a team of full-time and student staff, including conducting performance evaluations, providing training, and supporting their professional growth.
• Summer Conference Housing: Coordinate the logistics of summer conference housing operations, including securing housing, staff support, and ensuring smooth day-to-day operations.
• Collaboration & Partnerships: Collaborate with campus departments such as Admissions, Student Financial Services, Financial Systems Management, and Facilities to optimize housing operations and ensure a seamless experience for students.
• Strategic Planning: Contribute to the development and execution of departmental strategies, initiatives, and long-term goals aimed at enhancing the student housing experience