Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

JOB SUMMARY

Supervises efficient integration and management of the team and operations to properly provide laboratory services. Defines performance standards and manages operations to support consistent outcomes which meet or exceed quality standards. Plans, coordinates and supervises the activities of personnel engaged in testing and implements new technology. In support of the MLS programs, enables staff to serve as instructors for the primary training of the MLS students.
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TECHNICAL CAPABILITIES

• Business Results (Fundamental Awareness): Implements appropriate measures for attaining business results and tracks progress in meeting goals and objectives. Demonstrates the ability to deliver products and services on time, within budget, and in accordance with organizational standards and goals. Continuously demonstrates a strong focus on quality. Responds effectively to customer or client needs. Recognizes incipient problems and communicates them to management.
• Quality Management (Novice): Has provided continuous analysis and evaluation of assignment work processes, constantly striving for improvement in the way tasks and activities are accomplished by questioning their value to the process and contributing creative solutions. Has participated in the process of establishing, communicating and monitoring standards for quality and excellence. Demonstrates the ability to actually work on and improve a current business process, product or service.
• Operations Planning (Novice): Demonstrates ability to realistically anticipate resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work within areas of direct responsibility. Appropriately matches equipment and capital resources to task demands. Achieves results within budget. Competently handles multiple assignments simultaneously. Reshapes project during life-cycle evolution, if needed. Demonstrates ability to break down work into manageable and measurable units. Accepts changes to assignments with minimal disruption and loss of productivity. Able to absorb changes to major assignments while maintaining a high level of performance. Uses available time efficiently. Follows up to assure problems and issues are resolved.
• People Management (Novice): Conducts performance reviews. Effectively delegates tasks to others. Coaches subordinates on technical and interpersonal topics, as well as professional development. Demonstrates team building techniques and provides leadership through personal example of good work habits, open communication and effective people relationships. Involves subordinates in decisions which affect them. Demonstrates self-reliance and resourcefulness as an example to others.
• Compliance (Novice): Can explain and apply basic statutory instructions in normal situations on the job. Understands the principles upon which the rules and regulations are based. Appropriately escalates problems relating to rules and regulations in timely and effective manner.
• Leadership (Novice): Sets the example in challenging and difficult situations. Can demonstrate different leadership styles, such as supportive and authoritative, as individuals and situations require it. Communicates team and unit goals clearly and effectively. Is receptive to ideas and suggestions from team members. Shows leadership and initiative in situations where supervision is not present or required.
• Laboratory Practices (Intermediate): Demonstrates mastery of laboratory practices in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering products and services using laboratory practices without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
  Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings.
  These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South.
  Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.

CORE ACCOUNTABILITIES:

• Organizational Impact: Plans and sets day-to-day objectives for the team that have a direct effect on the results of the department or area that the job is in. * Problem Solving/ Complexity of work: Resolves technical and operational problems within provided guideline. * Breadth of Knowledge: Applies advanced subject matter knowledge within a specific technical area and basic management knowledge to support the team. * Team Interaction: Leads/supervises a unit within a department or a small department. Typically without budget or hire/fire authority. Role is typically a ‘working’ supervisor.
  Core Capabilities :
  Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one’s own communication style to suit different situations and audiences.Delivering Excellent Services: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees’ effectiveness.Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

WORK EXPERIENCE:

Relevant Work Experience

EXPERIENCE LEVEL :

3 years

EDUCATION:

Bachelor’s
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

KEY RESPONSIBILITIES

• Manages daily activities and the team to optimize operational processes and meet quality performance standards within the Laboratory service.
• Supervises personnel, selects new employees, assures staff are properly trained and meet competencies, identifies training needs, responsible for performance evaluation.
• Develops and implements quality control/assurance program, including appropriate proficiency testing and peer review standards.
• Responsible for maintaining all required activities and documents to assure compliance with both regulatory and accreditation standards applicable to this laboratory.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.