JOB DESCRIPTION
Job Description & Skill Requirement:
- What You’ll Do:
- As a key engineer of the team, you will be responsible for leading on-time, high-quality releases across many devices.
- You will also be responsible for the complete release quality and triage lifecycle, which includes deployment, triage, mitigation, and tool development for software release operations.
- The position will require daily collaboration with the Development, Release, and QA teams.
- You will assess and ensure the release quality of the RDK software with Key performance metrics as well as incidents from the field.
- Also, identify new tools, processes, etc, necessary to improve the software release triage engineering process.
- You will manage risks and resolve issues that affect release scope, schedule and quality.
Your daily tasks:
- Ensure timely and high-quality software releases across diverse devices by proactively monitoring metrics and alerting systems. Promptly respond to critical field issues, identify root causes, and implement effective mitigation strategies.
- Troubleshoot E2E issues in broadband devices in various RDK broadband components like WiFi/Mesh, DOCSIS, Fiber, LTE, or similar access network technology. Conduct source code reviews to identify root causes within the components and platform.
- Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis
- Design and enhance operational tools and architect DevOps solutions to optimize system performance and efficiency.
- Leverage AWS technologies (S3, Athena, QuickSight) to analyse data from millions of field devices, delivering insights to inform decision-making and drive operational efficiency.
- Develop and implement anomaly detection techniques and data-driven solutions to proactively identify and resolve system issues. Perform global metric comparisons across various device models.
What You’ll Bring:
- Experience and strong ability in C/C++, Python, and Linux experience. You’ll also have experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data visualisation and monitoring.
- Proven expertise in at least one scripting language, such as Bash, Python, or Go.
- Experience of holding a Technical Lead / Senior role or mentoring a small team of engineers. Ability to make good technical decisions and convince others about the merits and reasons for those decisions.
- Experienced in Defect Tracking Tools such as Jira
- SCM Tools - Git & GitHub
- SQL and/or Amazon Athena experience.
“LTTS is an Equal Opportunity Employer and maintains a clear policy against discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. As an inclusive organization, we actively endorse equal opportunities for all candidates with the right mix of talent, skills, and potential. We encourage applications from a diverse pool of candidates and selection for roles will solely be based on individual merit.”
“L&T Technology Services LTD is an equal opportunity employer and is committed to providing reasonable accommodation to qualified individuals with disabilities. If you require any accommodation to participate in the recruitment process or to perform the essential functions of the job, please let us know. We will work with you to provide reasonable accommodation in accordance with applicable law.”
JOB REQUIREMENT
Triage, Broadband
Job Description & Skill Requirement:
- What You’ll Do:
- As a key engineer of the team, you will be responsible for leading on-time, high-quality releases across many devices.
- You will also be responsible for the complete release quality and triage lifecycle, which includes deployment, triage, mitigation, and tool development for software release operations.
- The position will require daily collaboration with the Development, Release, and QA teams.
- You will assess and ensure the release quality of the RDK software with Key performance metrics as well as incidents from the field.
- Also, identify new tools, processes, etc, necessary to improve the software release triage engineering process.
- You will manage risks and resolve issues that affect release scope, schedule and quality.
Your daily tasks:
- Ensure timely and high-quality software releases across diverse devices by proactively monitoring metrics and alerting systems. Promptly respond to critical field issues, identify root causes, and implement effective mitigation strategies.
- Troubleshoot E2E issues in broadband devices in various RDK broadband components like WiFi/Mesh, DOCSIS, Fiber, LTE, or similar access network technology. Conduct source code reviews to identify root causes within the components and platform.
- Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis
- Design and enhance operational tools and architect DevOps solutions to optimize system performance and efficiency.
- Leverage AWS technologies (S3, Athena, QuickSight) to analyse data from millions of field devices, delivering insights to inform decision-making and drive operational efficiency.
- Develop and implement anomaly detection techniques and data-driven solutions to proactively identify and resolve system issues. Perform global metric comparisons across various device models.
What You’ll Bring:
- Experience and strong ability in C/C++, Python, and Linux experience. You’ll also have experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data visualisation and monitoring.
- Proven expertise in at least one scripting language, such as Bash, Python, or Go.
- Experience of holding a Technical Lead / Senior role or mentoring a small team of engineers. Ability to make good technical decisions and convince others about the merits and reasons for those decisions.
- Experienced in Defect Tracking Tools such as Jira
- SCM Tools - Git & GitHub
- SQL and/or Amazon Athena experience.
“LTTS is an Equal Opportunity Employer and maintains a clear policy against discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. As an inclusive organization, we actively endorse equal opportunities for all candidates with the right mix of talent, skills, and potential. We encourage applications from a diverse pool of candidates and selection for roles will solely be based on individual merit.”
“L&T Technology Services LTD is an equal opportunity employer and is committed to providing reasonable accommodation to qualified individuals with disabilities. If you require any accommodation to participate in the recruitment process or to perform the essential functions of the job, please let us know. We will work with you to provide reasonable accommodation in accordance with applicable law.”
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