Lloyd Recruitment Services are working with a family run business in the East Grinstead area, who are looking to hire an experienced Sales Manager to join their growing team.
This is a fantastic opportunity for a motivated and results-driven individual to step into a pivotal role within the construction industry, overseeing a dedicated sales team and driving both revenue and customer satisfaction.

KEY SKILLS/EXPERIENCE:

• A natural leader with proven experience in a sales management environment, ideally within the builder’s merchant industry or similar trade
• Excellent leadership and people management skills, with the ability to inspire and develop teams
• A track record of exceeding sales targets in both B2B and B2C environments
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Office and CRM systems
• A collaborative, results-focused mindset with the ability to influence and build rapport with customers

THE ROLE OF THE SALES MANAGER

As Sales Manager, you will be responsible for leading and coaching a small team of sales and trade counter staff to achieve ambitious sales targets. You will provide day-to-day guidance, monitor performance, and implement strategies to boost productivity, whilst working closely with other departments to ensure the overall success of the sales function.

KEY RESPONSIBILITIES OF THE SALES MANAGER:

• Drive telesales and trade counter activity to meet daily, weekly, and monthly sales targets
• Lead, supervise, and support the sales team, providing 1:1 coaching and motivation
• Resolve escalated customer queries and complaints, ensuring a high level of satisfaction
• Contribute to the development and delivery of effective sales strategies and campaigns
• Monitor performance, produce reports, and recommend improvements to senior management
• Build and nurture strong customer relationships, ensuring repeat business and loyalty
• Identify training needs within the team and deliver coaching to enhance skills and knowledge
• Review sales orders for accuracy and ensure compliance with company processes
• Stay up to date with industry trends, competitor activity, and product developments
• Collaborate with Marketing, Operations, and Finance to ensure smooth business operations