SMALL WORKS AND SERVICE DEPARTMENT ADMINISTRATOR

Location: York, North Yorkshire
Company: John Wright Electrical & Mechanical Services LTD
John Wright Electrical & Mechanical Services LTD is proud to be one of Yorkshire’s leading contractors in Electrical, Plumbing & Heating services. We serve a wide range of sectors—including commercial, industrial, and domestic—with a reputation for quality, reliability, and innovation. As we continue to grow, we’re looking for a proactive and detail-oriented Small Works and Service Department Administrator to join our expanding mechanical team.
Key Responsibilities

As part of our friendly and dynamic team, you’ll play a vital role in ensuring smooth operations across our service department. Your day-to-day tasks will include:

• Handling inbound and outbound customer calls with professionalism and care
• Managing the engineers’ labour planner to ensure efficient scheduling
• Coordinating engineer appointments with customers
• Keeping customers updated on job progress and timelines
• Sending out service reminders for boilers and plant equipment
• Producing and processing engineers’ job sheets
• Procuring basic materials and placing orders with suppliers
• Processing customer invoices accurately and promptly

What We’re Looking For

We value attitude as much as experience. The ideal candidate will bring:

• A proactive, committed, and hardworking approach
• A positive attitude and enthusiasm for team collaboration
• Strong communication skills, both written and verbal
• Flexibility and initiative to adapt and solve problems
• High attention to detail and organisational skills

Previous experience in a similar administrative role is desirable, but not essential—training will be provided for the right candidate with the drive to succeed.
What We Offer
We believe in rewarding our team with a supportive environment and competitive benefits:
Employment Type
Full-time
Salary
Competitive, based on experience
Holidays
23 days + statutory holidays
Health Insurance
Provided after probationary period
Free Parking
On-site parking available
If you’re ready to be part of a growing company that values its people and delivers excellence across Yorkshire, we’d love to hear from you.
Job Types: Full-time, Permanent
Pay: £26,000.00-£30,000.00 per year

Benefits:

• On-site parking

Work Location: In person
Expected start date: 01/09/202

• Handling inbound and outbound customer calls with professionalism and care
• Managing the engineers’ labour planner to ensure efficient scheduling
• Coordinating engineer appointments with customers
• Keeping customers updated on job progress and timelines
• Sending out service reminders for boilers and plant equipment
• Producing and processing engineers’ job sheets
• Procuring basic materials and placing orders with suppliers
• Processing customer invoices accurately and promptl