POSITION OVERVIEW:

Location: Amsterdam
Hours: 38 hours p/w
Salary: Based on experience
Start: Asap
As an Area Manager at CCS, you’ll lead multiple hotel sites, ensuring top-tier service delivery and operational excellence. You’ll be responsible for managing housekeeping teams, maintaining strong client relationships, and driving performance standards while staying agile in a fast-paced, people-focused environment.

QUALIFICATIONS AND SKILLS:

• Strong English and relevant local language proficiency
• Proven experience in similar operational or service environments
• Excellent customer service and interpersonal skills, including leadership and communication
• Proficiency in Microsoft Word, Excel, and other Office tools
• Driving license
  Job Type: Full-time
  Work Location: In perso

• Lead operations through Housekeeping Managers and Supervisors on-site, ensuring high standards and a respectful work environment
• Maintain regular client contact and address escalations promptly
• Manage site budgets, staffing, and resource planning
• Handle HR matters when needed, including recruitment and staff documentation
• Oversee on-site training, performance, and absence management
• Ensure health & safety compliance and complete all required checks and risk assessments
• Coach Housekeeping Managers and Supervisors on staff management and support cleaning activity when needed
• Conduct formal/informal staff meetings with HR as required
• Manage large-scale cleaning projects and travel to support business needs across regions or countries