ADDITIONAL INFORMATION

Job Number25115860
Job CategoryRooms & Guest Services Operations
LocationCourtyard by Marriott Perth Murdoch, 12 Fiona Wood Road, Perth, Western Australia, Australia, 6150
SchedulePart Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Our associates deliver service that comes from the heart as our passion is to help guests follow theirs. Find Your World at Courtyard by Marriott as a Guest Services Agents.

POSITION SUMMARY:

• Support your passionate Guest Services team with general operational tasks
• Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations
• Assign rooms according to guest requests and preferences whenever possible
• Handle general enquiries, providing service excellence to our experienced travelers
• Assist with verifying and adjusting billing for guests whilst following up with guest questions and requests
• Build and strengthen relationships with existing and new customers to enable future bookings

OUR BENEFITS:

• Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
• Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
• Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
• Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
• Opportunity to receive Employee Referral Incentives and get paid for working with your friend
• Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
  Courtyard by Marriott Hotel is part of Marriott International’s Select Stays portfolio, which has committed to putting people first for 90+ years. Apply now!
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity. Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation.
  At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
  In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Please refer the Job description for details