An exciting part-time vacancy has arisen with the Usk and Raglan district nursing team for an enthusiastic and supportive administrator. The post will be 5 hours each day, Monday to Friday.
We are looking for someone with proven excellent administration, communication and IT skills. You must have a good telephone manner with good organisational skills, a flexible approach to meet the needs of the service and be able to work as part of a team and cope with pressures at busy times.
You must have an understanding of the principles of confidentiality due to nature of work.

A welcoming manner is essential as you will have direct contact with families and health professionals. This post is office based.

• To provide an efficient, effective and confidential secretarial/administrative support service to the Usk District

Nurses.

• To be the interface between the surgeries, service users and District Nursing Team.
• To manage own workload and work independently to departmental policies and procedures
• To regularly communicate, consult, support and work closely with service managers, GPs, patients and the Integrated

Teams.

• To be the first point of contact when responding to incoming queries in a timely manner, re-directing to the appropriate

team member if appropriate, being mindful of the sensitive nature of some enquiries and possible distress of enquirers.

• To act as the team’s coordinator answering telephones, responding to enquiries, recording messages, taking action and/or

informing the team leader or nurse when relevant. To liaise with and deal promptly with their queries and concerns and

provide information and advice to patients or their carers regarding nursing visits.

• To be responsible for the inputting, updating and storing of essential confidential patient information onto the live

database. Make adjustments as they arise, informing team members if this impacts their visits to patients.

• To regularly prompt the nursing team for details of patient activity and required changes, including those discharged from

caseloads to update the daily work schedule.
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to appl

Please refer the Job description for details