Job Description:CARE AND BE CARED FOR – THIS IS YOUR HOME
Are you a dynamic communicator with a passion for building strategies that inspire and engage diverse audiences? Do you excel at turning complex ideas into compelling narratives that drive awareness, support and align with organizational priorities? Are you ready to lead transformative communication initiatives that influence culture, drive transformation and elevate engagement across the organization?
If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative communications team! We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.
The Manager, Communications, is accountable for leading the development, implementation and evaluation of portfolio and enterprise-wide communication strategies, plans and tactics. Reporting to the Director of Communications, the Manager, Communications works collaboratively with a wide array of health care leaders, practitioners and partners across Ontario Health atHome and beyond to plan and deliver a full spectrum of communication initiatives across multiple channels.
While this Manager role will support the needs of the organization as required, the focus will be supporting the Quality, Safety and Risk (QSR) portfolio, ensuring communication strategies uphold and promote high-quality care, patient safety, contract management and modernization, risk, ethics and drive organizational change for Ontario Health atHome.
By leading, developing and managing QSR communication initiatives, content and flow to effectively reach internal and external audiences, the Manager, Communications is a vital influencer and contributor for advancing awareness, support and engagement for Ontario Health atHome’s mission, vision, values, strategic priorities, culture, and operational and transformation agendas.

EDUCATIONAL QUALIFICATIONS

• University degree in a related field (e.g. Communications, Journalism, Business Administration, Public Affairs), or equivalent combination of education and experience

EXPERIENCE

• Seven years of communications experience in a multi-partner environment, preferably in the health care or public sector; with two (2) years in management preferred.
• Proven experience in managing in dynamic environments, including the ability to develop and execute strategies that support change management and organizational development initiatives.
• Solid background in integrating large, complex communications initiatives in a change environment.
• Excellent knowledge of current communication theories, disciplines, techniques, best practices and planning methods.
• Strong knowledge of media relations and public events planning.

KNOWLEDGE AND SKILLS

• Strong understanding of the organization and ability to anticipate evolving business needs, proactively adapting communication strategies accordingly.
• Demonstrates initiative by developing multiple strategic options for consideration, rather than relying on a single approach.
• Exhibits the ability to refine and build on ideas, moving beyond initial concepts to achieve optional results.
• Exceptional attention to detail ensuring accuracy and quality across all communications.

COMMUNICATION AND INTERPERSONAL SKILLS

• Highly skilled writer with a strong command of language, able to convey complex information clearly and persuasively.
• Actively embraces change efforts and initiatives to improve performance. Develops and uses different methods to help employees to positively react to change.
• Makes clear and convincing oral and written presentations to individuals or groups; listens effectively and encourages open communication; facilitates an open exchange of ideas and fosters an atmosphere of open communication; considers and responds appropriately to the needs, feelings and capabilities of others in different situations; is tactful, compassionate and sensitive and treats others with respect.

WHY JOIN US?

If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

PRIMARY RESPONSIBILITIES:

• Collaborates closely with the Director to align communication strategies with provincial priorities and organizational goals.
• Supports the Director to oversee and deliver on the communications function, including the development, management and implementation of communication goals, objectives, strategies, work plans and deliverables to support the organization operations, strategic and change agendas.
• Develops and implements communication strategies that align with and support the organization’s QSR priorities, ensuring consistent messaging and engagement around key initiatives.
• Oversees the strategic planning, execution and evaluation of provincial communications initiatives in QSR.
• Supports the QSR team in developing and executing communications for projects and initiatives.
• Leads and manages multiple projects with conflicting timelines ensuring objectives are met.
• Identifies opportunities to enhance two-way information sharing and/or social and/or new media to extend communication reach and implements innovative tools to improve internal communications and facilitate two-way conversations.
• Collaborates with QSR and leadership to highlight employee achievements and support HR communications.
• Creates employer brand content that can be leveraged on external channels.
• Leads and manages a team of communications professionals, ensuring effective execution of provincial projects and maintaining high standards of quality and consistency.
• Champions a high-performance environment and promotes a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment where each member serves as a value-add communications resource.
• Sets the expectation for the team to function in a strategic communications capacity, identifying and expanding communication, partnership and outreach opportunities that will further evolve the integrated system of care within the region.
• Responsible for providing confidential communications support for members of the senior leadership and/or executive team.
• Exemplify, embrace and intentionally promote an inclusive work environment where all are meant to feel they belong.
• Continually demonstrate a commitment to create a positive culture of equity, inclusion, diversity and anti-racism.
• Embody Ontario Health atHome’s mission, vision and values and apply the quadruple aim (enhancing patient experience, enhancing provider/staff experience, improving value and improving populations health) to support continuous quality improvement in daily work.
  Date Posted: August 13, 2025
  Date Closing: August 29, 2025 at 11:59 PM
  Team/Department: Communications
  Length of Temporary Assignment: 1 Year
  Hours of work: Monday – Friday 8:30AM – 4:30PM (37.5 hours/week)