We are currently seeking an outgoing Receptionist – Administrator to join our team in our Surrey, BC branch. This candidate will be expected to have the ability to comfortably interact with customers, clients, and staff (at all levels) in a fast-paced environment, sometimes under pressure. Remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality, will be crucial to the success of this role.
Our company is currently seeking an outgoing, enthusiastic Receptionist - Administrative Assistant to fill a full-time position in our Surrey, BC office.

JOB DESCRIPTION:

The ideal candidate will have a clerical background in the Construction or Mechanical industry. This candidate is expected to have the ability to comfortably interact with clients and staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality, which is crucial to this role.

IDEAL SKILLS AND QUALIFICATIONS:

· Excellent interpersonal, written, and verbal communication skills in English with strong attention to detail
· Well organized
· Ability to work under pressure
· Decision making, planning, and problem-solving abilities
· Professional personal presentation and be customer service oriented
· Strong computer skills i.e., Microsoft Office Suite
· Experience in a related field or general knowledge of the crane industry is an asset

• Answer general phone inquiries in a professional and courteous manner, direct detailed inquiries to the appropriate staff members
• Greet visitors to the organization in a professional and friendly manner
• Sort incoming mail, faxes and deliveries for distribution
• Create and receive shipments and couriers
• Track office supplies and order when necessary
• Provide exemplary communication with professionalism between all departments and clients
• Prepare memorandums and correspondence between office staff
• Maintain communication among employees, ensure all employees are following proper protocol
• Prepare reports and correspondence between office staff and clients
• Ensure file record keeping is organized on the server
• Provide administrative support to Aerospace Department
  o Invoicing

o Record keeping

• Schedule appointments and meetings
• Booking travel for staff members, including but not limited to:

o Booking flights
o Arranging accommodations
o Booking ferry reservations

o Car rental services

• Responsible for the planning and organization of sales material such as:

o Business cards

o Brochures and materials

• Maintain office coordination between all branches
• Assist in ensuring that the office has a tidy environment
• Advise management of problem corrections
• Support our Recognized Training Organization (RTO) Director - https://kovandt.com/

o Greet students to the organization in a professional and friendly manner
o Answer general phone inquiries in a professional and courteous manner; direct detailed inquiries to the RTO director
o Provide exemplary communication with professionalism between all staff and students
o Ensure file record keeping is organized on the server
o Support with preadmission evaluations, student registration, course booking and invoicing, student record keeping
o Advise management of problem corrections