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Optical Communications Engineer Jobs in Canada

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Senior Customer Support Engineer, Trilogy (Remote) - $60,000/year USD at Crossover
Calgary, AB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Machine Learning Engineer, Infrastructure (Trust & Safety) (Remote Canada) at Yelp
Vancouver, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Title: Senior Mobile Automation Engineer (Android + iOS mobile application at RELIANCESOFT SYSTEMS INC
Toronto, ON M5V 3L9, Canada - Full Time
Skills Needed
Software Development, Android Studio, Web Applications, Jira, Mobile Applications, Black Box Testing, White Box, Agile Environment, Xcode, Management Skills, Functional Testing, Github, Confluence, Android, Sourcetree, Mobile Application Development
Qualification
Graduate
Experience Required
Minimum 3 year(s)
"Application Performance Test Engineer - Blazemeter *Garbage Collection Ana at AstraNorth
Toronto, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Principal Associate, Software Engineer - Capital One Travel - Android at Capital One CA
Toronto, ON M5R 3V5, Canada - Full Time
Skills Needed
Email, Kotlin, Search
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Senior Electrical Engineer - EI&C Discipline Lead - Mining & Industrial at Aecom USA
Burnaby, British Columbia, Canada - Full Time
Skills Needed
Electrical Engineering, Team Management, Design Phases, Construction Services, Mentorship, Communication Skills, Project Management, Technical Support, Client Management, Power Systems, Automation Systems, Engineering Reports, Quality Standards, Field Services, Industry Standards, Software Proficiency
Specialization
Candidates must have a Bachelor's degree and at least 8 years of electrical engineering design experience in a multidisciplinary team environment, preferably in heavy industry such as mining. Registration as a Professional Engineer in British Columbia is required, along with familiarity with relevant industry standards.
Experience Required
Minimum 10 year(s)
Senior Electrical Engineer - EI&C Discipline Lead - Mining & Industrial at Aecom USA
Calgary, Alberta, Canada - Full Time
Skills Needed
Electrical Engineering, Team Management, Design Phases, Construction Services, Mentorship, Communication Skills, Project Management, Technical Support, Power Systems, Automation Systems, Electrical Equipment, Engineering Reports, Client Management, Quality Standards, Field Services, Standby Generation Systems
Specialization
Candidates must have a Bachelor's degree and at least 8 years of electrical engineering design experience, with a preference for those with 20+ years. Registration as a Professional Engineer in British Columbia is required, along with familiarity with industry standards and a proven track record in engineering documentation.
Experience Required
Minimum 10 year(s)
Bell 212 Aircraft Maintenance Engineer (AME) - Sanirajak (Hall Beach), NU at Canadian Helicopters
Sanirajak, Nunavut, Canada - Full Time
Skills Needed
Aircraft Maintenance, Team Player, Communication Skills, Positive Attitude, Customer Focused
Specialization
Candidates must hold a valid Transport Canada M1 and/or M2 AME license and have the legal right to work in Canada. They must also be eligible to hold an Aircraft Certification Authority on B212 and be able to obtain security clearance.
Experience Required
Minimum 2 year(s)
CMT Technician / Aircraft Maintenance Engineer / Mechanics / Avionics at IS2 Workforce Solutions
Belleville, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Aircraft maintenance engineering (approved by tcca or applicable governing body or military course(s equivalent
Qualification
Trade Certificate
Ingénieur Analyse Structure - Temporaire / Structural Analysis Engineer - T at Bell Textron Inc
Mirabel, QC, Canada - Full Time
Skills Needed
English, Analysis Reports, Aerospace Engineering, Flight Test, Demand
Specialization
Mechanical engineering aerospace engineering or equivalent discipline is required.masters degree is preferred
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Staff Infrastructure Network Engineer – Kubernetes, Cloud & Service Mesh at Lyft
Toronto, ON, Canada - Full Time
Skills Needed
Load Balancing, Incident Response, Large Scale Systems, Infrastructure, Aws, Code, Https, Computer Science
Specialization
Computer science engineering or a related technical field or equivalent practical experience
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Project Transportation Engineer Roadway Illumination and Traffic Signal Spe at Arcadis
, , Canada - Full Time
Skills Needed
Electrical Engineering, Traffic Engineering, Civil Engineering, Roadway Illumination, Traffic Signal Design, Autocad, Microstation, Agi 32, Rp 8, Ontario Traffic Manuals, Ontario Electrical Safety Code, Highway Traffic Act, Mutcdc, Tac Technical Manuals, Site Inspections, Construction Supervision, Contract Administration
Specialization
Candidates must have a Bachelor's degree in Electrical, Traffic, or Civil Engineering and at least 10 years of relevant experience. A P.Eng. designation in Ontario and proficiency with various engineering software are also required.
Experience Required
Minimum 10 year(s)
Controls & Automation Engineer-In-Training - New Graduate (Saskatoon) at Hatch
Saskatoon, SK S7N 1K2, Canada - Full Time
Skills Needed
Engineering Design, Excel, Design Tools, Systems Design, Powerpoint, Communication Skills, Automation, Systems Engineering, Interpersonal Skills, Chemical Engineering, Sharepoint, Databases
Specialization
Applied Science, Chemical, Electrical, Electrical Engineering, Engineering
Qualification
Graduate
Mechanical Engineer – Heavy Mechanical Equipment for Hydroelectric Power Pl at Aecom USA
Niagara Falls, Ontario, Canada - Full Time
Skills Needed
Mechanical Engineering, Heavy Mechanical Equipment, Hydroelectric Power Plants, Design, Installation, Field Surveys, Technical Specifications, Cost Estimates, Communication Skills, Client Interface, Autocad, Revit, Multidisciplinary Teams, Health & Safety, Quality Management, Project Management
Specialization
A Bachelor's degree in mechanical engineering and a minimum of 4 years' experience in designing heavy mechanical equipment for hydroelectric facilities are required. Preferred qualifications include over 6 years of experience, knowledge of French, and proficiency in AutoCAD and/or Revit.
Experience Required
Minimum 5 year(s)
Experienced Field Service Engineer - CNC Machine Experience is Needed at Activ8 Recruitment and Solutions
Grimsby, ON L3M 1V7, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Japanese English Bilingual Process Engineer - Automotive Parts company (AL3 at Activ8 Recruitment and Solutions
Guelph, ON, Canada - Full Time
Skills Needed
Manufacturing Engineering, Japanese, Presentation Skills, Writing, Life Insurance, Disability Insurance, Leadership Skills, Excess, Dental Care, Vision Care
Specialization
Mechanical engineering manufacturing engineering or related field or equivalent experience or equivalent experience
Qualification
Graduate
Chief Engineering Officer, Aerospace and Defence Manufacturing ($195,000+/y at WOLF Advanced Technology
British Columbia, British Columbia, Canada - Full Time
Skills Needed
Professional Development, Conferences, Training, Team Culture, Cad, Profit Sharing
Qualification
Graduate
Senior Geotechnical Engineer - Marine, Coastal, Hydraulic Infrastructure at Baird & Associates
Oakville, Ontario, Canada - Full Time
Skills Needed
Geotechnical Engineering, Marine Infrastructure, Coastal Infrastructure, Hydraulic Structures, Soil Mechanics, Rock Mechanics, Earthquake Engineering, Groundwater Hydrology, Soil Structure Interaction, Seismic Stability, Liquefaction, Seepage, Ground Improvement Techniques, Project Management, Leadership, Communication
Specialization
Candidates should have an M.Sc. or M.Eng. in Geotechnical Engineering and at least 10 years of relevant experience. P.E. or P.Eng. registration is required, along with expertise in various geotechnical engineering software.
Experience Required
Minimum 10 year(s)
Winter 2026 | Electrical Engineering Co-op Student – Water Infrastructures at CIMA
Kitchener, ON N2H 6R2, Canada - Full Time
Skills Needed
Analytical Skills, Employment Equity, Disabilities, Writing, Powerpoint, Ethics, Excel, Access
Specialization
Electrical, Electrical Engineering, Engineering
Qualification
Graduate
Chief Engineering Officer, Aerospace and Defence Manufacturing ($195,000+/y at WOLF Advanced Technology
Vancouver, BC, Canada - Full Time
Skills Needed
Professional Development, Conferences, Training, Team Culture, Cad, Profit Sharing
Qualification
Graduate
Senior Customer Support Engineer, Trilogy (Remote) - $60,000/year USD at Crossover
Calgary, AB, Canada -
Full Time

Start Date

Immediate

Expiry Date

11 Dec, 25

Salary

60000.0

Posted On

12 Sep, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

Welcome to the future of customer support, where AI meets human ingenuity. Forget everything you know about traditional support roles – at Trilogy, we’ve revolutionized the game. Managing a diverse portfolio of 100+ enterprise software products, we’ve implemented cutting-edge AI solutions that handle routine inquiries, leaving only the most intellectually stimulating challenges for our engineering team.
Think of yourself as a technical detective, stepping in where AI reaches its limits. This isn’t your average support role where you’ll be answering “have you tried turning it off and on again?” Instead, you’ll be tackling the complex puzzles that even our sophisticated AI system couldn’t crack.
Fair warning: this role demands exceptional self-reliance and rapid adaptation. We’re looking for problem-solving ninjas who thrive on challenges and can hit the ground running. If you need constant guidance or prefer a gentle learning curve, this isn’t your arena.
Ready to join the elite team that’s redefining the boundaries of customer support? If you’re excited by the prospect of pushing both technological and personal limits, we want to hear from you.

CANDIDATE REQUIREMENTS

  • 3+ years of proven experience in technical customer support, demonstrating progressive problem-solving capabilities
  • Advanced mastery of generative AI tools, including demonstrated experience in workflow automation and custom GPT development (basic prompting or content generation experience isn’t sufficient)
  • Geographic requirement: Must be located in the Americas (North or South)

THIS POSITION IS ALSO KNOWN AS:

  • Senior Technical Support Engineer
  • Senior Technical Support Analyst
  • Principal Technical Support Engineer
  • Technical Support Engineer
  • Escalation Engineer
  • Application Support Engineer
Responsibilities

WHAT YOU WILL BE DOING

  • Partner with our AI systems to resolve sophisticated technical challenges that require human creativity, intuition, and expertise
  • Bridge the gap between AI capabilities and complex customer needs, while continuously enhancing our AI-powered support infrastructure

WHAT YOU WILL NOT BE DOING

  • Enjoying a leisurely onboarding period - we expect you to master multiple products within your first month
  • Running to management for solutions - this role requires exceptional self-sufficiency and resourcefulness

KEY RESPONSIBILITIES

  • Serve as the crucial bridge between advanced AI systems and complex customer needs, delivering high-impact solutions where automation meets its limits
  • Leverage your technical expertise to enhance and complement our AI capabilities, ensuring seamless customer support across our product portfolio
Senior Customer Support Engineer, Trilogy (Remote) - $60,000/year USD at Crossover
Calgary, AB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Machine Learning Engineer, Infrastructure (Trust & Safety) (Remote Canada) at Yelp
Vancouver, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Title: Senior Mobile Automation Engineer (Android + iOS mobile application at RELIANCESOFT SYSTEMS INC
Toronto, ON M5V 3L9, Canada - Full Time
Skills Needed
Software Development, Android Studio, Web Applications, Jira, Mobile Applications, Black Box Testing, White Box, Agile Environment, Xcode, Management Skills, Functional Testing, Github, Confluence, Android, Sourcetree, Mobile Application Development
Qualification
Graduate
Experience Required
Minimum 3 year(s)
"Application Performance Test Engineer - Blazemeter *Garbage Collection Ana at AstraNorth
Toronto, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Principal Associate, Software Engineer - Capital One Travel - Android at Capital One CA
Toronto, ON M5R 3V5, Canada - Full Time
Skills Needed
Email, Kotlin, Search
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Senior Electrical Engineer - EI&C Discipline Lead - Mining & Industrial at Aecom USA
Burnaby, British Columbia, Canada - Full Time
Skills Needed
Electrical Engineering, Team Management, Design Phases, Construction Services, Mentorship, Communication Skills, Project Management, Technical Support, Client Management, Power Systems, Automation Systems, Engineering Reports, Quality Standards, Field Services, Industry Standards, Software Proficiency
Specialization
Candidates must have a Bachelor's degree and at least 8 years of electrical engineering design experience in a multidisciplinary team environment, preferably in heavy industry such as mining. Registration as a Professional Engineer in British Columbia is required, along with familiarity with relevant industry standards.
Experience Required
Minimum 10 year(s)
Senior Electrical Engineer - EI&C Discipline Lead - Mining & Industrial at Aecom USA
Calgary, Alberta, Canada - Full Time
Skills Needed
Electrical Engineering, Team Management, Design Phases, Construction Services, Mentorship, Communication Skills, Project Management, Technical Support, Power Systems, Automation Systems, Electrical Equipment, Engineering Reports, Client Management, Quality Standards, Field Services, Standby Generation Systems
Specialization
Candidates must have a Bachelor's degree and at least 8 years of electrical engineering design experience, with a preference for those with 20+ years. Registration as a Professional Engineer in British Columbia is required, along with familiarity with industry standards and a proven track record in engineering documentation.
Experience Required
Minimum 10 year(s)
Bell 212 Aircraft Maintenance Engineer (AME) - Sanirajak (Hall Beach), NU at Canadian Helicopters
Sanirajak, Nunavut, Canada - Full Time
Skills Needed
Aircraft Maintenance, Team Player, Communication Skills, Positive Attitude, Customer Focused
Specialization
Candidates must hold a valid Transport Canada M1 and/or M2 AME license and have the legal right to work in Canada. They must also be eligible to hold an Aircraft Certification Authority on B212 and be able to obtain security clearance.
Experience Required
Minimum 2 year(s)
CMT Technician / Aircraft Maintenance Engineer / Mechanics / Avionics at IS2 Workforce Solutions
Belleville, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Aircraft maintenance engineering (approved by tcca or applicable governing body or military course(s equivalent
Qualification
Trade Certificate
Ingénieur Analyse Structure - Temporaire / Structural Analysis Engineer - T at Bell Textron Inc
Mirabel, QC, Canada - Full Time
Skills Needed
English, Analysis Reports, Aerospace Engineering, Flight Test, Demand
Specialization
Mechanical engineering aerospace engineering or equivalent discipline is required.masters degree is preferred
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Staff Infrastructure Network Engineer – Kubernetes, Cloud & Service Mesh at Lyft
Toronto, ON, Canada - Full Time
Skills Needed
Load Balancing, Incident Response, Large Scale Systems, Infrastructure, Aws, Code, Https, Computer Science
Specialization
Computer science engineering or a related technical field or equivalent practical experience
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Project Transportation Engineer Roadway Illumination and Traffic Signal Spe at Arcadis
, , Canada - Full Time
Skills Needed
Electrical Engineering, Traffic Engineering, Civil Engineering, Roadway Illumination, Traffic Signal Design, Autocad, Microstation, Agi 32, Rp 8, Ontario Traffic Manuals, Ontario Electrical Safety Code, Highway Traffic Act, Mutcdc, Tac Technical Manuals, Site Inspections, Construction Supervision, Contract Administration
Specialization
Candidates must have a Bachelor's degree in Electrical, Traffic, or Civil Engineering and at least 10 years of relevant experience. A P.Eng. designation in Ontario and proficiency with various engineering software are also required.
Experience Required
Minimum 10 year(s)
Controls & Automation Engineer-In-Training - New Graduate (Saskatoon) at Hatch
Saskatoon, SK S7N 1K2, Canada - Full Time
Skills Needed
Engineering Design, Excel, Design Tools, Systems Design, Powerpoint, Communication Skills, Automation, Systems Engineering, Interpersonal Skills, Chemical Engineering, Sharepoint, Databases
Specialization
Applied Science, Chemical, Electrical, Electrical Engineering, Engineering
Qualification
Graduate
Mechanical Engineer – Heavy Mechanical Equipment for Hydroelectric Power Pl at Aecom USA
Niagara Falls, Ontario, Canada - Full Time
Skills Needed
Mechanical Engineering, Heavy Mechanical Equipment, Hydroelectric Power Plants, Design, Installation, Field Surveys, Technical Specifications, Cost Estimates, Communication Skills, Client Interface, Autocad, Revit, Multidisciplinary Teams, Health & Safety, Quality Management, Project Management
Specialization
A Bachelor's degree in mechanical engineering and a minimum of 4 years' experience in designing heavy mechanical equipment for hydroelectric facilities are required. Preferred qualifications include over 6 years of experience, knowledge of French, and proficiency in AutoCAD and/or Revit.
Experience Required
Minimum 5 year(s)
Experienced Field Service Engineer - CNC Machine Experience is Needed at Activ8 Recruitment and Solutions
Grimsby, ON L3M 1V7, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Japanese English Bilingual Process Engineer - Automotive Parts company (AL3 at Activ8 Recruitment and Solutions
Guelph, ON, Canada - Full Time
Skills Needed
Manufacturing Engineering, Japanese, Presentation Skills, Writing, Life Insurance, Disability Insurance, Leadership Skills, Excess, Dental Care, Vision Care
Specialization
Mechanical engineering manufacturing engineering or related field or equivalent experience or equivalent experience
Qualification
Graduate
Chief Engineering Officer, Aerospace and Defence Manufacturing ($195,000+/y at WOLF Advanced Technology
British Columbia, British Columbia, Canada - Full Time
Skills Needed
Professional Development, Conferences, Training, Team Culture, Cad, Profit Sharing
Qualification
Graduate
Senior Geotechnical Engineer - Marine, Coastal, Hydraulic Infrastructure at Baird & Associates
Oakville, Ontario, Canada - Full Time
Skills Needed
Geotechnical Engineering, Marine Infrastructure, Coastal Infrastructure, Hydraulic Structures, Soil Mechanics, Rock Mechanics, Earthquake Engineering, Groundwater Hydrology, Soil Structure Interaction, Seismic Stability, Liquefaction, Seepage, Ground Improvement Techniques, Project Management, Leadership, Communication
Specialization
Candidates should have an M.Sc. or M.Eng. in Geotechnical Engineering and at least 10 years of relevant experience. P.E. or P.Eng. registration is required, along with expertise in various geotechnical engineering software.
Experience Required
Minimum 10 year(s)
Winter 2026 | Electrical Engineering Co-op Student – Water Infrastructures at CIMA
Kitchener, ON N2H 6R2, Canada - Full Time
Skills Needed
Analytical Skills, Employment Equity, Disabilities, Writing, Powerpoint, Ethics, Excel, Access
Specialization
Electrical, Electrical Engineering, Engineering
Qualification
Graduate
Chief Engineering Officer, Aerospace and Defence Manufacturing ($195,000+/y at WOLF Advanced Technology
Vancouver, BC, Canada - Full Time
Skills Needed
Professional Development, Conferences, Training, Team Culture, Cad, Profit Sharing
Qualification
Graduate