• Coordinate and follow up on inbound and outbound shipments with freight forwarders, shipping lines, customs brokers, transporters, and 3PL service providers, including Bahri.

• Track shipment status from origin to final delivery and ensure timely updates are shared with relevant internal stakeholders.

• Monitor freight forwarding activities, including booking confirmation, vessel schedules, container status, customs clearance progress, delivery orders, and final-mile delivery.

• Support the review and verification of shipping documents, including bills of lading, commercial invoices, packing lists, certificates of origin, delivery orders, and customs-related documents.

• Maintain accurate shipment tracking records and ensure all shipment milestones are updated in the relevant tracking sheets, ERP systems, or logistics platforms.

• Follow up with Bahri and other 3PL providers to ensure shipments are handled in line with agreed service levels, delivery timelines, and operational requirements.

• Coordinate with internal departments to confirm shipment readiness, delivery priorities, site requirements, and any special handling instructions.

• Support customs clearance activities by coordinating required documentation and following up with customs brokers to avoid delays, demurrage, detention, or storage charges.

• Monitor potential shipment delays, risks, or exceptions and escalate issues to the relevant stakeholders for timely resolution.

• Support the preparation of logistics reports, shipment status updates, delivery summaries, and performance dashboards.

• Assist in reviewing freight, transportation, customs clearance, and 3PL invoices against agreed rates, service confirmations, and supporting documents.

• Coordinate delivery schedules with warehouses, project sites, vendors, and 3PL partners to ensure smooth receiving and handover of materials.

• Support warehouse and receiving teams by providing advance shipment details, packing lists, expected arrival dates, and delivery documentation.

• Maintain proper filing and documentation for all logistics transactions, including shipment records, customs documents, delivery notes, and proof of delivery.

• Assist in monitoring 3PL and freight forwarder performance, including delivery accuracy, response time, shipment visibility, documentation quality, and issue resolution.

• Support the identification of logistics process improvements to enhance shipment visibility, reduce delays, and improve coordination with service providers.

• Follow up on containers and shipments to minimize unnecessary demurrage, detention, port storage, and other avoidable logistics costs.

• Coordinate with procurement, vendors, and freight forwarders to ensure Incoterms, shipping instructions, and delivery requirements are clearly communicated and followed.

• Support the resolution of shipment discrepancies, damaged goods, missing documents, customs holds, or delivery issues in coordination with relevant parties.

• Ensure logistics and freight forwarding activities are carried out in compliance with policies, local regulations, customs requirements, and applicable shipping procedures.

Requirements:

• Bachelor’s degree or diploma in Logistics, Supply Chain Management, Business Administration, Operations Management, Industrial Engineering, or any related field.

• Professional certifications in logistics, supply chain, or warehousing are preferred.

• Excellent Written and Spoken English

• Minimum 1–3 years of experience in logistics, freight forwarding, warehouse operations, shipment tracking, or supply chain coordination.

• • Experience should include coordinating with freight forwarders, 3PL providers, customs brokers, shipping lines, transporters, and vendors. The role requires practical knowledge of import/export documentation, shipment tracking, customs clearance follow-up, delivery coordination, warehouse receiving, cost tracking, and logistics reporting.
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